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F
Rating: 5 out of 5
Great site
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 3, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very wide choice, fast service and careful delivery!
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J
Rating: 5 out of 5
Serious site, interesting articles and prices, orders conform and delivered quickly
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A
Rating: 5 out of 5
Perfect, simply
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J
Rating: 3 out of 5
The processing of the order and delivery were quick. The site is ergonomic and correct in the arrangement of products. However, the "Esprit Padel" overgrip and protective tape for Padel rackets are very average.
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Response from Esprit Padel Shop
Hello,
Thank you very much for your feedback and for your positive comments regarding the processing of your order and delivery. We are delighted that you appreciated the ergonomics of the site.
We take note of your comment about the "Esprit Padel" products, such as the overgrip and protective tape. Your opinion is important, and we will take this feedback into account to improve the quality of these products.
Please do not hesitate to contact us if you have any other suggestions or needs.
Have a nice day,
The Esprit Padel Shop team
Thank you very much for your feedback and for your positive comments regarding the processing of your order and delivery. We are delighted that you appreciated the ergonomics of the site.
We take note of your comment about the "Esprit Padel" products, such as the overgrip and protective tape. Your opinion is important, and we will take this feedback into account to improve the quality of these products.
Please do not hesitate to contact us if you have any other suggestions or needs.
Have a nice day,
The Esprit Padel Shop team
F
Rating: 5 out of 5
Very fast shipping. Very competitive prices. The racket selection aid tool is great when starting out.
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T
Rating: 5 out of 5
Great site, attractive prices and fast shipping. I recommend.
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T
Rating: 5 out of 5
Very fast delivery
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L
Rating: 5 out of 5
Ultra fast delivery
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Y
Rating: 5 out of 5
Fast and compliant
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J
Rating: 3 out of 5
The displayed price is not clearly excluding VAT. It's misleading.
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Response from Esprit Padel Shop
Hello,
Thank you for your feedback. We would like to clarify that, in mainland France, the prices displayed on our site include VAT. That is why the price you saw corresponds to the final price, all taxes included.
We understand that this may be confusing, and we will check if the display can be improved for more clarity in the future.
Thank you for your understanding, and please do not hesitate to contact us if you have any other questions.
Have a nice day,
The Esprit Padel Shop team
Thank you for your feedback. We would like to clarify that, in mainland France, the prices displayed on our site include VAT. That is why the price you saw corresponds to the final price, all taxes included.
We understand that this may be confusing, and we will check if the display can be improved for more clarity in the future.
Thank you for your understanding, and please do not hesitate to contact us if you have any other questions.
Have a nice day,
The Esprit Padel Shop team
R
Rating: 5 out of 5
Top, short delivery time, competitive prices
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O
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Ultra fast shipping and delivery, I recommend!
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O
Rating: 5 out of 5
Top racket
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I
Rating: 5 out of 5
Very good and fast. I like the advice on the site for each racket.
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P
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Great!
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L
Rating: 4 out of 5
The fluidity of the site could be improved but overall it's great
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P
Rating: 3 out of 5
Very difficult to order on the site, I had to try four times before my order was registered.
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Response from Esprit Padel Shop
Hello,
Thank you for your feedback. We are sorry to learn that you encountered difficulties when ordering on our site. We understand the frustration this may have caused, and we will do what is necessary to improve the online shopping experience.
Please do not hesitate to contact us directly if you encounter any further issues or if you need assistance placing your orders.
Thank you for your patience and understanding.
Have a nice day,
The Esprit Padel Shop team
Thank you for your feedback. We are sorry to learn that you encountered difficulties when ordering on our site. We understand the frustration this may have caused, and we will do what is necessary to improve the online shopping experience.
Please do not hesitate to contact us directly if you encounter any further issues or if you need assistance placing your orders.
Thank you for your patience and understanding.
Have a nice day,
The Esprit Padel Shop team
J
Rating: 5 out of 5
Great racket, but too fragile, played only 1 hour and damaged in 2 places on the flat surface. So dead racket, I'm switching to another racket! Too bad…
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M
Rating: 5 out of 5
Very satisfied with the choice, the service and especially the speed of order dispatch. I recommend without hesitation.
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C
Rating: 5 out of 5
Order compliant, well packaged and received very quickly, I am happy with my first experience and I will recommend without hesitation on this site
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R
Rating: 4 out of 5
Received very quickly. Package in good condition
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F
Rating: 5 out of 5
Excellent
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S
Rating: 5 out of 5
A wide choice of everything we need for Padel with good advice for each item!! Easy ordering and fast delivery. Not to mention the YouTube videos…TOP!!
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J
Rating: 4 out of 5
Package conforms to the description. No delivery issues
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O
Rating: 5 out of 5
I like it... My order arrived well
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A
Rating: 5 out of 5
Perfect. I had not received my package so I sent a message, I always got quick and effective responses. My package had been delivered but I had not picked it up in time so as soon as received by the sender they resent it to me and I received it quickly. I am very pleasantly surprised. A big thank you to Esprit Padel
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C
Rating: 5 out of 5
Perfect Fast
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F
Rating: 4 out of 5
Great choice of products. Fast delivery. Small downside for establishing a return, not very user-friendly on the site
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Y
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
Very well-made site (the comparator is great). Lots of choices and good prices. I don't give 5 stars because the choice of delivery service for the DOM is extremely expensive. I paid 65.90 euros in shipping fees (not counting the taxes that need to be added, which is normal). So I paid almost as much for the racket as for the fees and taxes. I will only make a purchase again when the delivery service is something other than DHL. Note: For a racket (375g) I had 44.90 euros in shipping fees at the time of order. Then I had to pay 21 euros in
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R
Rating: 5 out of 5
Always on time and a great choice of products
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L
Rating: 4 out of 5
Quick processing of the order and good deals to grab.
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B
Rating: 5 out of 5
Excellent on quality and delivery speed
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C
Rating: 5 out of 5
Good advice by phone a plus to finalize a choice
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J
Rating: 5 out of 5
Fast and efficient
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J
Rating: 5 out of 5
Thank you everything was perfect
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F
Rating: 5 out of 5
Third order. Impeccable service and delivery.
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