Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
5 8 519 90% 4 719 8% 3 97 1% 2 34 0% 1 50 1%

Summary of reviews

Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.

Reviews 3, 4 and 5 stars

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M
Mathias G.
Rating: 5 out of 5
following a purchase from 08/09/2024
A fast service, and especially a lovely customer service
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Vincent F.
Rating: 5 out of 5
following a purchase from 08/09/2024
After a forgetfulness, Padel Spirit immediately sent me the missing item! Thank you
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Yves P.
Rating: 5 out of 5
following a purchase from 07/09/2024
VERY GOOD
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Nicolas S.
Rating: 5 out of 5
following a purchase from 08/09/2024
Delivery speed
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Maxime T.
Rating: 5 out of 5
following a purchase from 07/09/2024
Fast shipping Product conforms first order for me and I would order from this seller without any problem
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Ethan E.
Rating: 5 out of 5
following a purchase from 06/09/2024
Order: easy-to-use site + execution speed / Delivery: without delay and extremely well packaged item = to recommend without hesitation
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patrick P.
Rating: 5 out of 5
following a purchase from 06/09/2024
very good site good product delivery and return perfect
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Issouf A.
Rating: 3 out of 5
following a purchase from 04/09/2024
Delivery too long. 7 days
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Response from Esprit Padel Shop
Hello,

Thank you for your feedback. We understand that the delivery time did not meet your expectations. We are doing our best to improve this point and ensure a faster experience in the future.

Thank you for your understanding.
R
Romain D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Fast and careful shipping I recommend
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Jean Pierre P.
Rating: 5 out of 5
following a purchase from 07/09/2024
I first explained my playing style by email with several racket suggestions and I was guided for my purchase which I made right away. A very good site and attentive to the customer. Top for me To recommend
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Frederic D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Nothing to report product arrived on time. Product conforms to the description
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Victor N.
Rating: 5 out of 5
following a purchase from 07/09/2024
Ordered on Monday evening and delivered to the club on Tuesday! Bravo
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Guillaume D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Excellent
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Sebastien B.
Rating: 5 out of 5
following a purchase from 07/09/2024
Simple, fast, efficient, top!
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delanghe D.
Rating: 5 out of 5
following a purchase from 07/09/2024
Impeccable
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michel A.
Rating: 5 out of 5
following a purchase from 07/09/2024
fast with choice. perfect !!!!
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Julien L.
Rating: 5 out of 5
following a purchase from 07/09/2024
Super site and excellent advice
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Sylvain C.
Rating: 3 out of 5
following a purchase from 06/09/2024
Hello, Nothing to say about the quality of the product and the delivery time. However, for the price of the racket and its brand, not having a case provided with it seems a bit stingy to me. That's why I only gave 3 stars. Best regards.
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Response from Esprit Padel Shop
Hello,

Thank you very much for your positive feedback regarding the quality of the product and the delivery. We understand your disappointment regarding the absence of a case. However, we would like to clarify that this information is clearly indicated in the product description.

We remain at your disposal if you have any other questions or needs, and we hope to see you again soon on our site!
K
Kevin B.
Rating: 5 out of 5
following a purchase from 07/09/2024
Well received
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LAURENT B.
Rating: 5 out of 5
following a purchase from 06/09/2024
great site good advice effective and fast
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Swann G.
Rating: 5 out of 5
following a purchase from 04/09/2024
Delivered with care, compliant. Thank you
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fabrice D.
Rating: 5 out of 5
following a purchase from 06/09/2024
Perfect Package received on time. Packaging perfect Thank you very much
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STEPHANE H.
Rating: 5 out of 5
following a purchase from 06/09/2024
Top
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Nicolas V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Product compliant arrived on time, I recommend!
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Christian M.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very good
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Florian L.
Rating: 5 out of 5
following a purchase from 06/09/2024
A shipping AND receiving speed to make Amazon blush... It's always perfect and delivered well packaged and well protected! Bravo
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Pierre C.
Rating: 5 out of 5
following a purchase from 06/09/2024
Perfect
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Gregory C.
Rating: 5 out of 5
following a purchase from 06/09/2024
Small grip defect reported, and despite the manufacturer's refusal to intervene, Esprit Padel Shop got back to me in half an hour with a commercial solution!! Service at the TOP.
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Vicente O.
Rating: 5 out of 5
following a purchase from 06/09/2024
Top quality fast delivery
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Romain L.
Rating: 5 out of 5
following a purchase from 06/09/2024
Impeccable
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Alfred S.
Rating: 5 out of 5
following a purchase from 05/09/2024
Impeccable
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Morgane G.
Rating: 4 out of 5
following a purchase from 05/09/2024
Site not easy from the tablet, I always had the titles displayed. (Rackets, shoes,....) not easy to navigate. Fast delivery I recommend this site
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C
Christophe P.
Rating: 5 out of 5
following a purchase from 30/08/2024
Fast and simple delivery on this last order! Thank you very much.
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olivier D.
Rating: 5 out of 5
following a purchase from 04/09/2024
Order compliant with my expectations
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HERVE L.
Rating: 5 out of 5
following a purchase from 02/09/2024
What to say? except PERFECT Thank you
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Patrick C.
Rating: 5 out of 5
following a purchase from 05/09/2024
Order and receipt of the racket in 2 days. Perfect
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Alexandre T.
Rating: 3 out of 5
following a purchase from 05/09/2024
Very quick to receive the product but commercially very, very disappointed.
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Response from Esprit Padel Shop
Hello,

Thank you for your feedback regarding the speed of delivery. We are, however, sorry to learn that you are disappointed on the commercial side. Please feel free to tell us more by contacting us at [email protected] so that we can better understand the situation and improve your experience.

We remain at your disposal for any questions.
G
GHISLAIN F.
Rating: 5 out of 5
following a purchase from 04/09/2024
Excellent, very serious. Package received within 3 days
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Gilles D.
Rating: 5 out of 5
following a purchase from 04/09/2024
Top ..
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Antoine N.
Rating: 4 out of 5
following a purchase from 04/09/2024
Serious site but a bit more expensive than some others. The price of quality
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