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F
Rating: 4 out of 5
Close to perfection
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 410 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
Super fast
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C
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
nothing to say, delivery on time and punctual!!
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B
Rating: 4 out of 5
too much spam in the mailbox....
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S
Rating: 4 out of 5
Compliant products
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J
Rating: 4 out of 5
Lowest price, good advice, perfect delivery tracking. I give 4 stars because the delivery was one day late.
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A
Rating: 4 out of 5
Clear site, parcel arrived on time
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Q
Rating: 4 out of 5
Fast delivery, product conforms to the description
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M
Rating: 4 out of 5
Received quickly but the racket was not exactly like in the photo, the anti-vibrations are black and not red.
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D
Rating: 4 out of 5
Delivery on time (rather 48h than 24h).
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C
Rating: 3 out of 5
Hello Dominique,
Thank you for your feedback. We are glad that your racket suits you, but we are sorry for the size error regarding the T-shirt. Please feel free to contact us to exchange the item.
Regarding the delivery, we understand your frustration and apologize for the problem encountered with Chronopost. We will also ensure that your report is better taken into account in the future.
Thank you for your patience and understanding, and again sorry for these inconveniences. We remain at your disposal for any assistance.
Translated reviews
Thank you for your feedback. We are glad that your racket suits you, but we are sorry for the size error regarding the T-shirt. Please feel free to contact us to exchange the item.
Regarding the delivery, we understand your frustration and apologize for the problem encountered with Chronopost. We will also ensure that your report is better taken into account in the future.
Thank you for your patience and understanding, and again sorry for these inconveniences. We remain at your disposal for any assistance.
J
Rating: 4 out of 5
Reliable and fast delivery. Just a small problem I couldn't choose my pickup point.
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A
Rating: 4 out of 5
Satisfied with my choice, very careful and fast shipping. Just didn't receive a pouch for the racket, too bad..
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M
Rating: 3 out of 5
Hello, The shipment was quick but the package arrived damaged because the cardboard was thin with just tape. Fortunately, the racket was not damaged.
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B
Rating: 4 out of 5
Very satisfied with the price and delivery. However, a protective cover would not have been refused.
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L
Rating: 4 out of 5
Order received very quickly, everything is perfect. Well packaged...
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C
Rating: 4 out of 5
So far, after 4 or 5 orders no issues, very good.
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C
Rating: 3 out of 5
Very good product, too bad that given the price of the racket there is no pouch.
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M
Rating: 4 out of 5
I was extremely satisfied with the package and delivery time, just a bit disappointed that a few days after I placed my order the site had a promotion for Father's Day.
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K
Rating: 4 out of 5
Great
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T
Rating: 4 out of 5
Small problem with the delivery as can happen from time to time but responsiveness was top from the people at the customer service! I recommend for your padel equipment purchases!
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G
Rating: 4 out of 5
The information taken from Pradel's mind was not very precise.
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B
Rating: 4 out of 5
Very good for now
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R
Rating: 4 out of 5
The packaging was in a bad state, but fortunately the racket was intact.
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H
Rating: 4 out of 5
Very good advice. I recommend.
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T
Rating: 4 out of 5
Very well-made site and easy to find your item.
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T
Rating: 4 out of 5
Very satisfied with the ordered products. Just a small negative point about the shipping costs to the Dom-Tom..
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J
Rating: 4 out of 5
Racket delivered very quickly. But when I removed the protective plastic from the handle, it was stuck to the handle and everything came off.
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C
Rating: 4 out of 5
Order perfectly matching expectations... Slight downside on the delivery time.
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A
Rating: 3 out of 5
I received an offer after placing my order and also no information regarding the taxes to be paid for Switzerland - a bad surprise from DHL.
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M
Rating: 3 out of 5
I received 2 separate packages for 3 t-shirts, I was disappointed because the third one was supposed to be long-sleeved but arrived short-sleeved, I wanted to return it for an exchange but it is out of stock!.. and I don't know when it will be available
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S
Rating: 4 out of 5
Good padel site
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G
Rating: 3 out of 5
The delivery time was a bit long. Nevertheless, very satisfied with the product, the prices, and the ergonomics of the site.
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D
Rating: 4 out of 5
Great
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G
Rating: 3 out of 5
Order as expected. Be careful if you live in the DOM as VAT does not appear on the invoice so you pay VAT twice and additional fees for DHL.
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S
Rating: 4 out of 5
Very happy!!! Racket conforms to the order!!! A bit of delay in delivery but otherwise very good!!! Very good promotion.
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M
Rating: 4 out of 5
Very good product received quickly. Very favorable review.
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G
Rating: 3 out of 5
Hello, I received my Varlion padel racket, however, it arrived with the paint on the frame damaged at the top of the racket.
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