Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
I can only give four stars because my package arrived 5 days after my order and not within 48 hours. However, the contact by email but also by phone with the customer manager was very quick, efficient, and courteous. Moreover, I was able to obtain a commercial gesture following this delivery issue. I recommend this site.
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bruno G.
Rating: 4 out of 5
following a purchase from 25/08/2023
Very good
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Patrick P.
Rating: 4 out of 5
following a purchase from 25/08/2023
Delivered after 48 hours but in good and due form
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Laurence P.
Rating: 4 out of 5
following a purchase from 22/06/2023
A bit expensive but good
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Benoit F.
Rating: 4 out of 5
following a purchase from 19/08/2023
The order was complete, the delivery was fast. Too bad returns are chargeable
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Emmanuel M.
Rating: 4 out of 5
following a purchase from 17/06/2023
Serious site
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Cyril B.
Rating: 4 out of 5
following a purchase from 15/06/2023
Very good site, fast, quality advice, wide choice of products, interesting newsletter. Would have deserved 5 stars if the prices were in the lower averages. Unfortunately, when you are less rushed, and you know what you want, you order from other sites. Given your reputation, you should approach brands to make an effort every month or week, for example, to sell a product at a discounted price, in exchange for a large volume of sales and significant advertising.
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Eric C.
Rating: 4 out of 5
following a purchase from 11/06/2023
Received on time, satisfied with my purchases
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Hervieux N.
Rating: 4 out of 5
following a purchase from 07/08/2023
The delivery was fast and in accordance with my order. For me, it just lacks a few brands for the site to be perfect
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Response from Esprit Padel Shop
Hello Nelson,
Thank you for your comment, which brands would please you?
Best regards
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Johan D.
Rating: 4 out of 5
following a purchase from 07/06/2023
Very professional, well-packaged order and shipped quickly, nothing to complain about
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Olivier D.
Rating: 4 out of 5
following a purchase from 04/06/2023
Top service, fast and reliable
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Klaus K.
Rating: 4 out of 5
following a purchase from 02/08/2023
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Gilles K.
Rating: 4 out of 5
following a purchase from 31/07/2023
I really like it! If you have questions, quick response via Chat, wide choice, information and advice through the blog, and my favorite: the comparator that I find very useful.
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Sebastien A.
Rating: 4 out of 5
following a purchase from 31/07/2023
Very good
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Romain G.
Rating: 4 out of 5
following a purchase from 28/07/2023
Top! The only downside is not being able to choose the delivery location at a relay point
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Paul P.
Rating: 4 out of 5
following a purchase from 28/07/2023
Complete site allowing you to make your choice quite easily. Practical filters, saved cart, quite practical functions.
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Philippe R.
Rating: 4 out of 5
following a purchase from 29/05/2023
Material conforms to the order, well packaged, the paddle is great! Certain transport time, but at the other end of the world, it's hard to do better. However, usually, the post remains an excellent option.
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Richard C.
Rating: 4 out of 5
following a purchase from 26/07/2023
Purchase conforms to my order. Fast delivery
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cedric V.
Rating: 4 out of 5
following a purchase from 24/07/2023
Nothing to say, except the delivery not by DPD (laborious)
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Emmanuel J.
Rating: 4 out of 5
following a purchase from 25/05/2023
Very good service, fast and respect for deadlines. However, always difficult to buy without trying. Even if the advice is of good quality, 2 rackets purchased that do not necessarily correspond. However, nothing to say about the quality of service. I recommend.
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Response from Esprit Padel Shop
Hello Emmanuel,
Thank you for your positive feedback on our service. We understand the importance of trying before buying.
That's why we have set up a test program where you can try the rackets before purchasing through our site.
See you soon
Best regards,
The Esprit Padel Shop team
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Rmi C.
Rating: 4 out of 5
following a purchase from 17/07/2023
The order went well. The deadlines were respected. The only downside was that the racket was very slightly damaged.
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Stphane T.
Rating: 4 out of 5
following a purchase from 18/07/2023
Happy with my purchase, great product and ultra-fast delivery. The only downside, the 10% promo code for the first purchase did not work 2 days later, even after contacting the shop. But otherwise, happy with my purchase, I recommend.
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Response from Esprit Padel Shop
Hello Stéphane,
Yes, it's normal the welcome code is only valid for 48 hours.
Don't hesitate to contact us for your next order, we will give you -10%;)
Best regards
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Matthieu B.
Rating: 4 out of 5
following a purchase from 18/05/2023
Top
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philippe S.
Rating: 4 out of 5
following a purchase from 17/07/2023
Interesting prices during sales. Ultra-fast shipping but late delivery problem (Colissimo).
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Francis B.
Rating: 4 out of 5
following a purchase from 15/07/2023
Twice the company sent me discount codes that did not work. But I still made my purchase.
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Frdric B.
Rating: 4 out of 5
following a purchase from 14/07/2023
Great spirit, too bad colissimo is not up to par. Delivery delay
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William B.
Rating: 4 out of 5
following a purchase from 14/07/2023
Fast and correct
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Porcheron A.
Rating: 4 out of 5
following a purchase from 14/07/2023
Hello, I just received the 2 PADDLE rackets. I haven't used them yet but at first glance they seem very good. Regarding the order, it went very well and I recommend it.
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Herve P.
Rating: 4 out of 5
following a purchase from 11/07/2023
Ultra short delivery time. Product as described. Nothing to add.
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Benoit H.
Rating: 4 out of 5
following a purchase from 11/07/2023
Nothing to say about the product (A padel racket). I would have appreciated a protective cover for daily transport.
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Damien L.
Rating: 4 out of 5
following a purchase from 10/07/2023
Package arrived on time, well packaged. Nothing to say, top notch.
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Thomas P.
Rating: 4 out of 5
following a purchase from 01/07/2023
Products as described + fast delivery! I recommend.
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Loic C.
Rating: 4 out of 5
following a purchase from 03/07/2023
The site is very good but your provider chronopost is very bad, the package has been delayed 4 times.
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Response from Esprit Padel Shop
Hello Loic,
We are sorry to hear that the delivery did not go as planned. We will report this issue to our provider.
The Esprit Padel Shop team
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Romain B.
Rating: 4 out of 5
following a purchase from 28/06/2023
Very good responsiveness
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JEAN FRANCOIS D.
Rating: 4 out of 5
following a purchase from 29/06/2023
Good service, a bit more communication for deliveries would be nice. Another point regarding the site, it would be easier to start by logging in to place an order rather than having to wait until the payment moment to log in. And finally, being able to access your information by logging in, currently I think this is impossible.
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Jos B.
Rating: 4 out of 5
following a purchase from 29/06/2023
The shipping was fast and I received the ordered item in a few days. I found the shipping costs (sending abroad) a bit high.
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Maxime K.
Rating: 4 out of 5
following a purchase from 25/06/2023
Fast delivery, quality racket but usually, there is a cover with Bullpadel rackets.
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Cyril B.
Rating: 4 out of 5
following a purchase from 15/06/2023
Very fast shipping, prices more or less average, detailed technical specifications according to the products. To be continued
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Fabian S.
Rating: 4 out of 5
following a purchase from 24/06/2023
Very large selection Wide range of products and brands Interesting prices
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Sbastien D.
Rating: 4 out of 5
following a purchase from 23/06/2023
Item received after 72 hours. No issues to report
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