Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.
Very good padel racket, however the delivery (chronopost) is terrible, does not ring the intercom, does not leave a delivery notice, I was not delivered, had to go pick up the package myself at the agency!
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Brian O.
Rating: 4 out of 5
following a purchase from 29/05/2023
Very good follow-up
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Adrien L.
Rating: 4 out of 5
following a purchase from 30/05/2023
Great, thank you! Racket as described but a bit heavy!
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Sebastien N.
Rating: 4 out of 5
following a purchase from 19/05/2023
Very good site. Quality respected!
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Thierry M.
Rating: 4 out of 5
following a purchase from 17/05/2023
The package did not arrive on the agreed date, received on Tuesday instead of Saturday despite sending the product on the same day by your care. Great choice of rackets - Serious site
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Arnaud M.
Rating: 4 out of 5
following a purchase from 15/03/2023
Good
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Julien R.
Rating: 4 out of 5
following a purchase from 13/05/2023
Happy with my order and the responsiveness, maybe a little disappointment given the price of the purchase a protection could be offered but otherwise nothing to say
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Sbastien M.
Rating: 4 out of 5
following a purchase from 08/05/2023
Order conforms to my expectations
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Franois C.
Rating: 4 out of 5
following a purchase from 06/05/2023
No problem with the order or delivery
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Olivier R.
Rating: 4 out of 5
following a purchase from 03/05/2023
Very responsive, just pay shipping fees + in Reunion repaying customs and DHL. So quite a bit of
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Olivier D.
Rating: 4 out of 5
following a purchase from 04/05/2023
Delivered late (incompetent post) the tube works very well, very satisfied with my purchase, I recommend
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Gianluca M.
Rating: 4 out of 5
following a purchase from 04/05/2023
Very good product with very nice promo, just a bit disappointed with the delivery times, as I had paid 6 euros more to receive my package quickly, which still took 5 days to arrive.. Without that I could have given 5 stars
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Simon Q.
Rating: 4 out of 5
following a purchase from 01/05/2023
Product delivered on time, good follow-up
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Laurent Z.
Rating: 4 out of 5
following a purchase from 29/04/2023
Good interaction with someone efficient and I am very happy with this racket. 2 downsides I had asked if the racket protector was included and I did not get it as it is no longer provided with the racket. I therefore ordered one from the brand online. I had asked for a grip to be put on. It was OK but I was called back to say that due to a warranty issue they could not do it for me. At my club, they put it on in 2 minutes and when I told the story of the grip they laughed and told me that you didn't want to do it. It's true that the warranty story is a bit particular, I am not buying a television but a grip for a few euros. You know everything ;-)
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Response from Esprit Padel Shop
Hello Laurent,
Indeed we do not put grips on new rackets because you do not really have a way of knowing if the racket we send you is new.
So to avoid any problems, we avoid this kind of thing.
See you soon
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Laurent B.
Rating: 4 out of 5
following a purchase from 16/04/2023
Maybe not enough products available, which prevents the 5th star
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Lydie G.
Rating: 4 out of 5
following a purchase from 10/04/2023
Conforms to the order!
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Pascal B.
Rating: 4 out of 5
following a purchase from 13/04/2023
Product arrived in very good condition, speed for delivery, for racket very good product to confirm as I played only once with
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Fabrice S.
Rating: 4 out of 5
following a purchase from 25/03/2023
Top service, fast delivery.
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Laurent R.
Rating: 4 out of 5
following a purchase from 28/03/2023
Fast and efficient
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Nicolas F.
Rating: 4 out of 5
following a purchase from 23/03/2023
Package received without issues, however no cover... a bit stingy..
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Fabrice B.
Rating: 4 out of 5
following a purchase from 09/03/2023
Fast delivery, corresponding to my order. Just a shame package delivered to the wrong pickup point.
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 04/03/2023
Just a bit of delay but nothing very important. Material conforms. Racket not yet tested.
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Claire P.
Rating: 4 out of 5
following a purchase from 04/03/2023
Very nice site. Speed of shipping Padel rackets could have a bit more protection as they are fragile, and the heavy boxes on top... not sure it will hold up. Excellent site
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Florence R.
Rating: 4 out of 5
following a purchase from 19/02/2023
Racket at a more interesting price than in store or paddle play area. However, delivery point different from the one that was chosen and far from home. Customer service unreachable at the email address provided to request the change of delivery point.
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Response from Esprit Padel Shop
Hello Florence,
It's strange that you haven't received a response from us as we respond to everyone without exception. Don't hesitate to contact us by phone next time.
See you soon
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Salvador M.
Rating: 4 out of 5
following a purchase from 07/02/2023
I was well awaited by competent people, and I also really liked the customer service on two pairs of shoes that I bought 6 months ago. Thank you... Salvador Montosa Moreno
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Yann L.
Rating: 4 out of 5
following a purchase from 03/02/2023
Hello, Excellent site for orders
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Laurent L.
Rating: 4 out of 5
following a purchase from 01/02/2023
Many choices - good prices
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Gautier C.
Rating: 4 out of 5
following a purchase from 30/01/2023
Satisfied with my order but I have not received a response, even after 2 emails sent regarding a manufacturing problem with a received product
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Michel B.
Rating: 4 out of 5
following a purchase from 29/01/2023
Products received in perfect condition and within the expected time.
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Alain Air Tahiti Nui D.
Rating: 4 out of 5
following a purchase from 28/01/2023
arrives on time thank you
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Nelson O.
Rating: 4 out of 5
following a purchase from 22/01/2023
Wrong model sent but very good responsiveness from Esprit Padel Shop. The after-sales service is of high quality!
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Yohan B.
Rating: 4 out of 5
following a purchase from 22/01/2023
Order compliant and received slightly ahead of schedule. Thank you
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Alisson C.
Rating: 4 out of 5
following a purchase from 21/01/2023
Very responsive service. I recommend
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Christelle L.
Rating: 4 out of 5
following a purchase from 21/01/2023
I had delivery problems (lost package) but Esprit Padel Shop quickly resent a new package, but it was missing an item, which had not been reported. I sent a complaint email and the company quickly contacted me to find a solution
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Cyril M.
Rating: 4 out of 5
following a purchase from 16/01/2023
Fast shipping and compliant with the order. However, I received a 10% discount because it was my first order while the site offered 40% on the second item, which means I lost about 10€. I sent an email without a reply, I would have appreciated a small gesture to compensate for this loss.
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Response from Esprit Padel Shop
Hello Cyril,
Thank you for your feedback. Did you send an email to [email protected]?
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Julien T.
Rating: 4 out of 5
following a purchase from 15/01/2023
A protection for the top of the racket that I received with Padel Nuestro is missing
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Christophe C.
Rating: 4 out of 5
following a purchase from 14/01/2023
Good
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Antoine B.
Rating: 4 out of 5
following a purchase from 07/01/2023
Good quality-price ratio and fast delivery!
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Brigitte D.
Rating: 4 out of 5
following a purchase from 13/01/2023
Very fast delivery Racket slightly scratched at the top Satisfactory product
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