Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 834 published reviews
5 8 892 90% 4 743 8% 3 108 1% 2 35 0% 1 56 1%

Summary of reviews

Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.

Reviews 3 and 5 stars

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E
Eric C.
Rating: 3 out of 5
following a purchase from 22/08/2024
I ordered 2 items: a pair of very good quality Bullpadel shoes, and a Siux racket. The racket was well packaged but it must have been left in the heat for a long time in a warehouse or outside because the protective plastic on the handle was stuck to it. When removing it, it tore part of the grip off the handle. It's not a big deal because I always put an overgrip on my handles. However, more annoyingly: a small piece of I don't know what is floating inside the body of the racket. So it's quite annoying when I handle the racket. Otherwise, delivery in 48 hours flat.
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Response from Esprit Padel Shop
Hello Eric,

I have noted your message.

To best handle your request, please write to us at: [email protected]

Please make sure you have sent:

- 5-6 photos of the racket
- A serial number on the racket or a barcode
- Your full name and contact details (postal address, phone number, order number)

We remind you of our warranty conditions:

- All our padel rackets are covered by a standard warranty of 6-8 months from the date of purchase.
- The warranty does not cover damages caused by misuse, negligence, abuse, accident, or unauthorized modification of the racket (glass, shock, net, etc.)...
- The warranty is only valid for the original purchaser and cannot be substantial.

I remain at your disposal if needed.

Best regards.
L
Lydie M.
Rating: 5 out of 5
following a purchase from 21/08/2024
Very good site, friendly and responsive
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Quentin D.
Rating: 5 out of 5
following a purchase from 21/08/2024
Order received in 24h! Very happy with the purchase
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Laurent C.
Rating: 3 out of 5
following a purchase from 21/08/2024
Efficient and quick, too bad that Mondial Relay chooses the delivery point that suits them. And only after payment.
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Response from Esprit Padel Shop
Hello Laurent,

Thank you for your comment following your purchase.

I am sincerely sorry for the inconvenience regarding the delivery issue, which is beyond our control.

I wish you good games and hope to see you again soon on our site :)

Have a nice day!

Romain
D
Dimitri M.
Rating: 5 out of 5
following a purchase from 21/08/2024
Product as described and fast delivery. I recommend.
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Julien B.
Rating: 5 out of 5
following a purchase from 21/08/2024
a fast delivery, suitable and quality equipment! thank you esprit padel shop.
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Mael G.
Rating: 5 out of 5
following a purchase from 21/08/2024
Very good service, package arrived quickly and in great condition
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Arthur C.
Rating: 5 out of 5
following a purchase from 21/08/2024
Top
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Yannick P.
Rating: 5 out of 5
following a purchase from 21/08/2024
Responsiveness and after-sales service perfect Thank you very much
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Florent N.
Rating: 5 out of 5
following a purchase from 21/08/2024
Everyone satisfied with espritnoadek shot. Reliable and fast
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Mickael D.
Rating: 5 out of 5
following a purchase from 20/08/2024
Precious advice received for the purchase of a padel racket. Package received very quickly. Racket is top and perfectly meets my expectations. Very happy with my purchase, I will now exclusively use this site for my future purchases.
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Duc N.
Rating: 5 out of 5
following a purchase from 20/08/2024
Very good
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Jean-Louis D.
Rating: 5 out of 5
following a purchase from 18/08/2024
Package delivered in 4 days in Belgium. Great service.
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Frank B.
Rating: 5 out of 5
following a purchase from 13/08/2024
Top
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Alex G.
Rating: 5 out of 5
following a purchase from 18/08/2024
Perfect nothing to complain about
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Christophe L.
Rating: 5 out of 5
following a purchase from 19/08/2024
Very fast delivery, ordered on Monday evening and delivered on Friday in Belgium, and they also gave me great advice over the phone for the purchase of my racket. I recommend them.
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Dominique P.
Rating: 5 out of 5
following a purchase from 19/08/2024
Excellent. very fast delivery to Luxembourg
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Francois L.
Rating: 5 out of 5
following a purchase from 19/08/2024
Very good
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Alain F.
Rating: 5 out of 5
following a purchase from 19/08/2024
Perfect
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Jérémy D.
Rating: 5 out of 5
following a purchase from 19/08/2024
top
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Valentin D.
Rating: 3 out of 5
following a purchase from 18/08/2024
Very good purchase. However, when removing the plastic around the handle, it tears the grip in some places…
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Response from Esprit Padel Shop
Hello,

To best handle your request, please send us photos by email at: [email protected]

Please make sure you have sent:

- 5-6 photos of the racket
- A serial number on the racket or a barcode
- Your full name and contact details (postal address, phone number, order number)

We remind you of our warranty conditions:

- All our padel rackets are covered by a standard warranty of 6-8 months from the date of purchase.

- The warranty does not cover damages caused by misuse, negligence, abuse, accident, or unauthorized modification of the racket (glass, shock, net, etc.)...

- The warranty is only valid for the original purchaser and cannot be substantial.

I remain at your disposal if needed.

Best regards.
H
Harold M.
Rating: 5 out of 5
following a purchase from 05/08/2024
Material conforms to the description. Fast delivery.
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Maxime T.
Rating: 5 out of 5
following a purchase from 19/08/2024
Service top as usual!!
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Nans M.
Rating: 5 out of 5
following a purchase from 18/08/2024
Top advice, fast delivery, and quality products. I recommend 100%
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Marc V.
Rating: 5 out of 5
following a purchase from 18/08/2024
Good continuation and seriousness too
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Xavier B.
Rating: 5 out of 5
following a purchase from 18/08/2024
great choice and unbeatable prices
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Dominique B.
Rating: 5 out of 5
following a purchase from 18/08/2024
Super well delivered and very good product thank you
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Dimitri C.
Rating: 5 out of 5
following a purchase from 17/08/2024
Everything is perfect
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Julien L.
Rating: 5 out of 5
following a purchase from 16/08/2024
Received quickly, well packaged :) Thank you!
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Nicolas E.
Rating: 5 out of 5
following a purchase from 16/08/2024
Order well received and happy with the purchases! Thanks again Esprit Padel. Very happy to have discovered you.
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Loic P.
Rating: 5 out of 5
following a purchase from 14/08/2024
Super product and super delivery time. Everything ok
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Mikael K.
Rating: 5 out of 5
following a purchase from 15/08/2024
Speed of dispatch, racket well packaged. Nothing to say.
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Benoit D.
Rating: 5 out of 5
following a purchase from 11/08/2024
Very good, product matching my expectations and speed of delivery.
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Guillaume A.
Rating: 5 out of 5
following a purchase from 15/08/2024
Top. Customer service top, super responsive, professional and pleasant. Fast delivery and very good quality. I recommend your purchases on this site with my eyes closed. Bravo and thank you to the team. Purchase Wilson Blade Elite. plus balls. Purchase made on August 16, 2024.
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Cedric G.
Rating: 5 out of 5
following a purchase from 15/08/2024
perfect
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Victor D.
Rating: 5 out of 5
following a purchase from 13/08/2024
Top...
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Sophie D.
Rating: 5 out of 5
following a purchase from 14/08/2024
Easy order, quick reception, racket model 2023 but within my budget
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Marie Francoise M.
Rating: 5 out of 5
following a purchase from 13/08/2024
Perfect. Careful and fast shipping
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Gary L.
Rating: 5 out of 5
following a purchase from 14/08/2024
Fast delivery, I didn't expect to receive my order so quickly, thank you very much
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Vincent P.
Rating: 5 out of 5
following a purchase from 12/08/2024
Tb
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