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R
Rating: 5 out of 5
Impeccable
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Impeccable
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M
Rating: 4 out of 5
Site not easy from the tablet, I always had the titles displayed. (Rackets, shoes,....) not easy to navigate. Fast delivery I recommend this site
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C
Rating: 5 out of 5
Fast and simple delivery on this last order! Thank you very much.
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O
Rating: 5 out of 5
Order compliant with my expectations
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H
Rating: 5 out of 5
What to say? except PERFECT Thank you
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P
Rating: 5 out of 5
Order and receipt of the racket in 2 days. Perfect
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G
Rating: 5 out of 5
Excellent, very serious. Package received within 3 days
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G
Rating: 5 out of 5
Top ..
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A
Rating: 4 out of 5
Serious site but a bit more expensive than some others. The price of quality
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S
Rating: 5 out of 5
Order placed by phone with the help of an advisor to support my choices. Order delivered quickly. I just have to make good use of this quality material.
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J
Rating: 5 out of 5
Top nothing to complain about!
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M
Rating: 5 out of 5
The test with the strengths and weaknesses of the racket is very useful! Very reasonable prices and delivery sent 1 day after my order. Package arrived in good condition
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A
Rating: 5 out of 5
Top! Reactivity and efficiency! Bravo!!
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E
Rating: 5 out of 5
Delivery compliant with my expectations. Thank you
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A
Rating: 5 out of 5
Great customer service. Top dialogue, quick handling of the file, refund in 5 days. Bravo, it's nice to deal with such competent people.
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P
Rating: 5 out of 5
Impeccable customer service
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F
Rating: 5 out of 5
Easy and quick order via their site, reasonable prices and especially excellent delivery times, the best!!! I recommend without reservation
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E
Rating: 4 out of 5
Very good site for padel
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J
Rating: 5 out of 5
Very professional company that puts its customer first
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D
Rating: 5 out of 5
Great price. Delivery time respected
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J
Rating: 5 out of 5
Incredible customer service, I recommend!
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P
Rating: 4 out of 5
In fact, I have nothing to say about the delay but unfortunately the racket I received had a chip, a crack on the paint and I did not return the racket right away because I opened the package much later after receipt because it was a gift. If I had the possibility to make a complaint, I would do it because in addition to this small issue, I played 1 match and the grip is already worn out, so of very poor quality I have never seen that I have played tennis for 20 years and the grip does not wear out that quickly
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Response from Esprit Padel Shop
Hello Patrick,
Thank you for your feedback and sorry to hear that you encountered issues with the racket. Regarding the crack on the paint, even if the return period has passed, feel free to send us photos so we can see what we can do. We also take note of your comment about the grip and will pass the information to the brand.
For any problem, you can contact us at the following address: [email protected].
We remain available for any further assistance.
Sportingly,
Thank you for your feedback and sorry to hear that you encountered issues with the racket. Regarding the crack on the paint, even if the return period has passed, feel free to send us photos so we can see what we can do. We also take note of your comment about the grip and will pass the information to the brand.
For any problem, you can contact us at the following address: [email protected].
We remain available for any further assistance.
Sportingly,
R
Rating: 5 out of 5
Fast and efficient, I will order again without any worries
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A
Rating: 4 out of 5
Hello, I ordered a racket for a test. Personally, I find that the trial period is really short (7 days vs 14 days generally, it allows for several matches). Moreover, the racket could be delivered with an overgrip, for hygiene and comfort. Otherwise, nothing to report. Thank you for offering this service.
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Response from Esprit Padel Shop
Hello Axelle,
Thank you for your positive comment following your racket test.
To be totally transparent with you, we have many requests for tests for few racket models made available by the brands. This explains why we are on a 7-day delay and not 14, in order to respond to the high demand.
Regarding the overgrip, I agree with you on this point, and we are working on it for the future ;)
Have a nice day and see you soon on our site.
Sportingly.
Thank you for your positive comment following your racket test.
To be totally transparent with you, we have many requests for tests for few racket models made available by the brands. This explains why we are on a 7-day delay and not 14, in order to respond to the high demand.
Regarding the overgrip, I agree with you on this point, and we are working on it for the future ;)
Have a nice day and see you soon on our site.
Sportingly.
F
Rating: 5 out of 5
Everything went very well. From ordering to delivery. Bravo spirit Padel.
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M
Rating: 4 out of 5
Bag conforms to the description. Protection tape too wide. Fast delivery, serious company
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Response from Esprit Padel Shop
Hello Michael,
Thank you for your comment which makes us very happy.
I hope to see you again soon on our site.
Sportingly.
Thank you for your comment which makes us very happy.
I hope to see you again soon on our site.
Sportingly.
C
Rating: 5 out of 5
Fast and careful shipping
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C
Rating: 5 out of 5
Racket received quickly and in excellent condition.
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F
Rating: 5 out of 5
Fast delivery, product conforms to the order... Simply perfect.
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Response from Esprit Padel Shop
Hello François,
Thank you for your positive comment.
I hope you will be satisfied with your items.
Do not hesitate to give us feedback after use.
Sportingly.
Thank you for your positive comment.
I hope you will be satisfied with your items.
Do not hesitate to give us feedback after use.
Sportingly.
G
Rating: 5 out of 5
everything very well, in content as in speed
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B
Rating: 5 out of 5
Order sent very quickly, top customer service
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C
Rating: 5 out of 5
Fast delivery and item conforms!! Thank you
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F
Rating: 5 out of 5
A wide choice of models in all categories. Quite interesting prices and very fast delivery. I am satisfied!
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D
Rating: 5 out of 5
Simple order, fast delivery, top product
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S
Rating: 5 out of 5
very good service, slight delay due to a defective product checked before delivery which restarted the package preparation process. product and customer service completely satisfactory.
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Response from Esprit Padel Shop
Hello Sébastien,
Thank you very much for your positive feedback! We are delighted that you are satisfied with our service and the management of the slight delay. Your satisfaction is our priority, and we always strive to deliver compliant products.
Have a nice day and thank you again for your trust!
Thank you very much for your positive feedback! We are delighted that you are satisfied with our service and the management of the slight delay. Your satisfaction is our priority, and we always strive to deliver compliant products.
Have a nice day and thank you again for your trust!
C
Rating: 5 out of 5
ALWAYS ON TOP TIMING QUALITY
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E
Rating: 5 out of 5
Product conforms, fast delivery, I recommend 100%
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G
Rating: 5 out of 5
top fast
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F
Rating: 5 out of 5
Very good site, with a real responsive and attentive customer service. Order with your eyes closed.
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