Reviews Esprit Padel Shop

9.7/10
★★★★★
based on 8945 reviews published

Latest customer reviews

3 /5
★★★☆☆

I ordered a Siux Electra ST2 racket, the delivery time is ultra-fast, less than 48 hours. I have had time to try it since, and I am more than satisfied, the sensations are immediate from the first ball, it is perfectly adapted to my style. However, the grip needed to be changed as soon as I removed the plastic, and this is an issue that had already been raised by another customer. A grip would be welcome in the package given the price of the racket.

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Anthony S.
purchased on 07/10/2024
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Answer from Esprit Padel Shop
Hello,

We are delighted to learn that you are satisfied with your new Siux Electra ST2 racket and that you appreciate its performance from the first balls! This is excellent news for us.

We are also aware that some of our customers have reported an issue with a worn grip upon unpacking. We apologize for this inconvenience.

To allow you to fully enjoy your new racket, we invite you to contact our after-sales service. They will be happy to send you a new grip and an overgrip for free to replace the worn one.

Please do not hesitate to reach out for any other questions.

Best regards,
The Esprit Padel Shop team
4 /5
★★★★☆

Fast delivery and products meet expectations.

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Jerome L.
purchased on 10/10/2024
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5 /5
★★★★★

Choice, advice videos, comparators, compliant shipping, it's perfect

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Cyril B.
purchased on 10/10/2024
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5 /5
★★★★★

Compliant with the order and ultra-fast delivery

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Celine R.
purchased on 09/10/2024
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5 /5
★★★★★

Very good site, fast shipping, good customer service and very well priced.

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Mar L.
purchased on 10/10/2024
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5 /5
★★★★★

Very happy product arrived quickly

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Mathias C.
purchased on 10/10/2024
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5 /5
★★★★★

Perfect, fast as always

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Franck C.
purchased on 10/10/2024
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5 /5
★★★★★

Very very good Shop

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Tony P.
purchased on 10/10/2024
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5 /5
★★★★★

Good advice and fast and careful shipping. Perfect simply!

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Romain P.
purchased on 09/10/2024
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5 /5
★★★★★

Nothing to say, always well delivered

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Mounir G.
purchased on 09/10/2024
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5 /5
★★★★★

TOP

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Serge C.
purchased on 01/10/2024
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5 /5
★★★★★

Great! Fast and well packaged

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Stephanie M.
purchased on 09/10/2024
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5 /5
★★★★★

Perfect!

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Flavien C.
purchased on 08/10/2024
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4 /5
★★★★☆

Hello, I received my package quickly (I live in Belgium) and in perfect condition, congratulations to your collaborators and your shipping service for this. Regarding the quality of the products, the socks (Nox) are made of a material that slips inside the shoe. I will not order them again. My sneakers (Nox) are of top quality! I forgot to enter the code before finalizing my order (over 100€), so I did not receive the gift tubes of balls. Could you automate, include gifts by default when the purchase amount conditions are met? This would prevent forgetful people like me from being deprived of pleasant bonuses. Thank you! Fred Tamellini

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Fred T.
purchased on 09/10/2024
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5 /5
★★★★★

Perfect, fast and careful delivery, nothing to complain about!

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Maxime I.
purchased on 08/10/2024
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1 /5
★☆☆☆☆

Following the delivery of a Siux racket with a defect. Very long customer service, impossible to reach them by phone. Despite numerous exchanged emails. I am still waiting for a response. I just ask for a refund and a prepaid label for the return of the racket. This story has been going on for more than 10 days. Hoping for some responsiveness in the days following this comment. Too bad because their YouTube videos are of quality. Jerome.

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Jerome A.
purchased on 08/10/2024
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Answer from Esprit Padel Shop
Hello Jerome,

Thank you for bringing this situation to our attention.

We have just checked your file and we see that the refund for your Siux racket has indeed been processed. It is quite normal for accounting procedures to take a few days.

We completely understand your impatience and sincerely apologize for the duration of this procedure. We have taken your comments into account and are doing everything possible to improve the responsiveness of our after-sales service.

Please do not hesitate to contact us if you find that the refund has not been processed on your account.

Best regards,
The EspritPadelShop team
5 /5
★★★★★

I am delighted with my purchase The racket arrived in a well-protected package First test of the racket on the court. Very good product

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Michael C.
purchased on 08/10/2024
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5 /5
★★★★★

Everything went very well. Good communication. I recommend.

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Marina S.
purchased on 08/10/2024
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5 /5
★★★★★

Perfect, delivery received very quickly (2-3 working days)

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Lionel P.
purchased on 08/10/2024
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5 /5
★★★★★

Thank you fast efficient quality products.

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Sandrine R.
purchased on 08/10/2024
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5 /5
★★★★★

-

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Mathis F.
purchased on 08/10/2024
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5 /5
★★★★★

Well received.. Fast delivery, it was perfect

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Patrick M.
purchased on 08/10/2024
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5 /5
★★★★★

Very satisfied! Fast and careful shipping

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Quentin M.
purchased on 08/10/2024
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5 /5
★★★★★

Perfect

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Lionel F.
purchased on 07/10/2024
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5 /5
★★★★★

Product meets expectations.

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Said M.
purchased on 07/10/2024
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5 /5
★★★★★

Great

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Pierre M.
purchased on 07/10/2024
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5 /5
★★★★★

Purchase of the Wilson Blade elite V2 Huge The sensations with this racket are simply amazing Compared to the Babolat, which I had more control power a bit heavier than my old racket, but it helps me even more Not to mention the aesthetics of the racket which is simply beautiful to me. Thank you for this wide choice of rackets.

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Aurelien B.
purchased on 07/10/2024
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5 /5
★★★★★

Perfect!!!!!

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Nicolas D.
purchased on 07/10/2024
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4 /5
★★★★☆

I am an amateur player and this racket suits me perfectly for its price and quality

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Michel D.
purchased on 07/10/2024
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5 /5
★★★★★

Delivery on time, material conforms to the order, interesting price, reliable site.

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Alain C.
purchased on 07/10/2024
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5 /5
★★★★★

-

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Francois F.
purchased on 06/10/2024
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5 /5
★★★★★

Great site! Item received very quickly

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David S.
purchased on 06/10/2024
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5 /5
★★★★★

My order was complete packaged in an adequate package and the delivery time respected Nothing to report I RECOMMEND SITE

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Gerald M.
purchased on 05/10/2024
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5 /5
★★★★★

Good price, speedy delivery, well packaged. What more could I ask for? Highly recommended.

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Alexis H.
purchased on 06/10/2024
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5 /5
★★★★★

Order received quickly!

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Raphael T.
purchased on 06/10/2024
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3 /5
★★★☆☆

Interesting choice and prices. However, my racket arrived with the grip stuck to its protective plastic. Probably related to storage in a place that was too hot in the summer. I reported this issue via customer service and received no response...

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Thomas B.
purchased on 06/10/2024
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Answer from Esprit Padel Shop
We are sorry to learn that you encountered this inconvenience with your racket. This type of problem is indeed related to inadequate storage conditions. To remedy this situation, we invite you to contact our after-sales service at the following address: [email protected]. We will send you a new grip and an overgrip for free so that you can fully enjoy your racket again.
5 /5
★★★★★

Top

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Mathilde B.
purchased on 06/10/2024
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1 /5
★☆☆☆☆

I bought Head Padel shoes, very disappointed with the product and therefore with your description... specific Padel and zero grip. You need to test your products!!

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Laurent S.
purchased on 06/10/2024
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Answer from Esprit Padel Shop
We are sorry to hear that your experience with our Head Padel shoes did not meet your expectations. In order to improve our products and services, could you please detail the points that particularly disappointed you? Our team is here to listen to find a solution together.
5 /5
★★★★★

Nice, caring and helpful

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Lucien T.
purchased on 06/10/2024
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5 /5
★★★★★

Perfect! Fast and efficient

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Johan H.
purchased on 05/10/2024
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