English
/10
★★★★★
based on 8911 reviews published
★★★★★
based on 8911 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
No support from customer service
Guillaume D.
purchased on 18/04/2024
Translated review
1
/5
★☆☆☆☆
I haven't received anything at all
Godefroy M.
purchased on 26/03/2024
Translated review
1
/5
★☆☆☆☆
Racket received with a weight of 380g, too heavy... Response from customer service 'we're not going to weigh all the rackets'
Alexandre L.
purchased on 26/03/2024
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1
/5
★☆☆☆☆
Problem with my racket, no response...!!!
Poirier M.
purchased on 11/01/2024
Translated review
Answer from Esprit Padel Shop
Hello Matthieu!
I do not see any email under your name on our customer service email ([email protected]).
Could you please send us an email with:
- 5 to 6 clear photos of the racket, focusing on the sides and any cracks
- Serial number (barcode or QR code)
We will resolve this!
I do not see any email under your name on our customer service email ([email protected]).
Could you please send us an email with:
- 5 to 6 clear photos of the racket, focusing on the sides and any cracks
- Serial number (barcode or QR code)
We will resolve this!
1
/5
★☆☆☆☆
Poor quality of the racket. Played once with it and it is broken at the head of the racket and is no longer functional! No response to complaints by email and by phone...
Charline C.
purchased on 15/07/2023
Translated review
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