Reviews Esprit Padel Shop

Great price, product matches the order, however the grip protection was stuck, I will have to change the strap even though the racket is new…

The T-shirt in size S does not fit my 12-year-old son! The quality of the fabric is very disappointing. Very disappointed with this purchase!

Two small stains on the racket, a shame for a new product.

Racket arrived damaged. Other than that everything was perfect.

I ordered 2 items: a pair of very good quality Bullpadel shoes, and a Siux racket. The racket was well packaged but it must have been left in the heat for a long time in a warehouse or outside because the protective plastic on the handle was stuck to it. When removing it, it tore part of the grip off the handle. It's not a big deal because I always put an overgrip on my handles. However, more annoyingly: a small piece of I don't know what is floating inside the body of the racket. So it's quite annoying when I handle the racket. Otherwise, delivery in 48 hours flat.

Efficient and quick, too bad that Mondial Relay chooses the delivery point that suits them. And only after payment.

Very good purchase. However, when removing the plastic around the handle, it tears the grip in some places…

So far I am happy with my racket. However, I ordered an Esprit Padel T-shirt, I received an S while I am an XL. I plan to go on a diet. A bad rating for their partner Chronopost (I paid a few euros to have my racket the next day): Chronopost claimed that I was not there at the time of delivery, while I spent an hour waiting for the reception. Result: delivery the next day. I regret my few euros wasted! Reporting the issue to Esprit Padel who did not bother to respond to me. Well, all this is not serious but a little consideration would not hurt (Chronopost insinuation

No response from Esprit Padel to my report).

Hello Dominique, Thank you for your feedback. We are glad that your racket suits you, but we are sorry for the size error regarding the T-shirt. Please feel free to contact us to exchange the item. Regarding the delivery, we understand your frustration and apologize for the problem encountered with Chronopost. We will also ensure that your report is better taken into account in the future. Thank you for your patience and understanding, and again sorry for these inconveniences. We remain at your disposal for any assistance.

Hello, The shipment was quick but the package arrived damaged because the cardboard was thin with just tape. Fortunately, the racket was not damaged.

Very good product, too bad that given the price of the racket there is no pouch.

I received an offer after placing my order and also no information regarding the taxes to be paid for Switzerland - a bad surprise from DHL.

Perfect! Very fast and compliant shipping. Thank you.

I received 2 separate packages for 3 t-shirts, I was disappointed because the third one was supposed to be long-sleeved but arrived short-sleeved, I wanted to return it for an exchange but it is out of stock!.. and I don't know when it will be available

The delivery time was a bit long. Nevertheless, very satisfied with the product, the prices, and the ergonomics of the site.

Order as expected. Be careful if you live in the DOM as VAT does not appear on the invoice so you pay VAT twice and additional fees for DHL.

Hello, I received my Varlion padel racket, however, it arrived with the paint on the frame damaged at the top of the racket.

Delivery delay, package scheduled for 07/05 via Chronopost and received on 13/05.

Always received the packages on time, they respond to emails (rare things) and they are doing well on social media with explanatory videos. Moreover, the possibility to compare rackets on their site is really a huge asset.

Delay too long for my taste, racket ordered on the site on May 1st and received at a collection point on May 10th, which is 10 days later..

Hi, perfect product, but just a delivery a bit long for my taste.

Fast delivery. Disappointed to receive the racket in a plastic packaging without at least a small cover from the concerned brand.

Hello, Upon receiving the Siux Genesis II racket, the red end caps (dampeners) are missing. Can you send them to me? Thank you.

Package returned twice by the carrier without explanation. Therefore long delivery time. I had to call several times…

Disappointed the plastic of the racket handle is melted on the grip. Okay racket on clearance cheap but I had to change the grip.

The racket is superb, lightweight, and easy to play with. However, I paid a tax for it to be delivered next to my house and I had to manage to pick it up from a collection point that was not the one indicated. It's not normal.

The racket is good to say. At the price, delivery is normally free.

Nothing to report. Product as expected. Delivery instructions not respected. The delivery person never contacted me even though it was explicitly requested.

Shoe fabric cracked after 1 month.

Nice, but sent the wrong racket. Error corrected afterwards.

Good, but too many products out of stock. Gift card received for Christmas, purchase made in March with items chosen by default because what I wanted was still not available 3 months later.

I ordered a BullPadel racket and did not receive a cover for the racket. The price of the racket is already high so I could have had a gesture regarding the cover…

I had requested a home delivery package, and I had to go pick it up at a relay point.

Very good, delivery on time.

Very disappointed with the order tracking. Error in delivery and very poor tracking.

I am very disappointed the grip was torn off and the racket has defects for me a drop of resin on it scratch on the side after very pleasant to play but I ordered once and it will be the only one. Have a good holiday.