The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
we ordered places for galas and the numbering of the bracelets did not follow; the fault fell back on us under the pretext that we did not specify it at the time of the order we do 6 galas a year for 20 years and it's the first time there is no logic; too bad we wanted to work with a French company
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Sandrine T.
Rating: 4 out of 5
following a purchase from 11/04/2026
The deadlines were a bit longer than expected
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VANESSA M.
Rating: 2 out of 5
following a purchase from 24/04/2026
The quality of the fluorescent bracelets is mediocre
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JUAN CARLOS P.
Rating: 4 out of 5
following a purchase from 18/03/2026
They took longer than expected but finally arrived as they should have been
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Patrizia L.
Rating: 1 out of 5
following a purchase from 13/04/2026
Good exchanges to finalize the order which is delivered quickly, but the products, not sufficiently protected, arrived damaged. Customer Service does not respond to the complaint. Very disappointed.
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olivier M.
Rating: 4 out of 5
following a purchase from 09/04/2026
Good quality and received on time.
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claude D.
Rating: 4 out of 5
following a purchase from 16/04/2026
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CREATIVE S.
Rating: 1 out of 5
following a purchase from 07/04/2026
No respect for the order, I ordered express 48h, the delivery was made to a pickup point, and they didn't even wait and sent it back to the sender. Europaband asked me to pay for the order again, so a price of 800€
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Lonni B.
Rating: 1 out of 5
following a purchase from 18/03/2026
Order request identical to the previous one but color not respected. No alert on the color difference that may occur without pantone transmission.
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Johannes V.
Rating: 1 out of 5
following a purchase from 02/04/2026
Since the products were not delivered as ordered.
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Maxime C.
Rating: 3 out of 5
following a purchase from 18/03/2026
I am still waiting for a response from them regarding a neck strap that came out yellow instead of beige..
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LUZ G.
Rating: 1 out of 5
following a purchase from 24/03/2026
Very poor print quality, I have filed a complaint and I am waiting for their response.
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laurent G.
Rating: 4 out of 5
following a purchase from 24/02/2026
Good product in line with my expectations.
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Maélys B.
Rating: 4 out of 5
following a purchase from 06/03/2026
The order arrived well and was compliant with the proof
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Françoise M.
Rating: 4 out of 5
following a purchase from 18/03/2026
Very fast delivery
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Jean P.
Rating: 2 out of 5
following a purchase from 29/01/2026
The color, the quality of the print are not satisfactory. The printed material does not catch the eye and is hard to read. We wanted to order another 1000 but unfortunately, this will not work.
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David P.
Rating: 4 out of 5
following a purchase from 06/03/2026
Nothing to report
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Carolyn G.
Rating: 4 out of 5
following a purchase from 16/02/2026
Some issues with the delivery time but the order was received just in time for our event after many calls. The quality was up to standard.
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CRISTINA R.
Rating: 1 out of 5
following a purchase from 23/02/2026
To be a company that makes cards, I sent them the logo of my festival and they couldn't print it... they had to refund me and do it with another company
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Benoît S.
Rating: 1 out of 5
following a purchase from 20/01/2026
The bracelets do not have the clasp we ordered! We ordered bracelets with a reusable snap closure ring, but the bracelets we received have the plastic closure with teeth, which makes them neither adjustable nor reusable...
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Capdeville A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Good product faithful to the model, only flaw is the creation of the model on the site, quality product at a fair price
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Christophe M.
Rating: 4 out of 5
following a purchase from 19/01/2026
Delivered on time, personalized product (keychain) as expected.
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Thierry G.
Rating: 4 out of 5
following a purchase from 06/01/2026
Order manufactured and delivered very quickly. I recommend
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Michael M.
Rating: 4 out of 5
following a purchase from 14/12/2025
Communication somewhat sluggish and improvable, products and shipping however flawless - recommended!
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Christian B.
Rating: 2 out of 5
following a purchase from 02/01/2026
The logo print on the bands is not clean. A black square box was printed around the logo, even though the logo was transparent. Therefore, the bands do not look professional. We have ordered from you before and it worked. That was also the reason why we ordered from you again. Unfortunately, the chat contact on your website could not help me.
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Peter E.
Rating: 4 out of 5
following a purchase from 22/10/2025
Conversation after order leaves much to be desired
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miguel B.
Rating: 1 out of 5
following a purchase from 24/12/2025
I don't arrive on time, breach of delivery deadlines
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Krikpe T.
Rating: 4 out of 5
following a purchase from 23/12/2025
Very good
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Hakan G.
Rating: 1 out of 5
following a purchase from 17/12/2025
Not usable
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Guillaume L.
Rating: 4 out of 5
following a purchase from 25/11/2025
Delivered in 2 packages because in the first package only 231 tokens out of the 1000 ordered, responsive team, the balance of tokens received 1 week later.
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Herveline D.
Rating: 1 out of 5
following a purchase from 13/11/2025
I ordered badges, the thickness of the cardboard is too thin... so for the price, I am disappointed. Also, I asked if there were cords, I was never answered and there were no cords!!
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WILLY S.
Rating: 2 out of 5
following a purchase from 19/11/2025
Lack of quality. Complaint not taken into account.
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Henriette A.
Rating: 4 out of 5
following a purchase from 17/11/2025
Nothing to report
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Laura M.
Rating: 3 out of 5
following a purchase from 03/11/2025
The order arrived quickly and on time, but I would have liked to be informed that the logo was not visible well... Another thing, I paid the extra fee for express shipping and the company (without notifying) delivered it to a pickup point. They did not send it to my home, as I had requested and also paid the extra (approximately 30€)
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Nicolas O.
Rating: 1 out of 5
following a purchase from 05/11/2025
We did not receive the requested content
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Catherine L.
Rating: 3 out of 5
following a purchase from 06/11/2025
Perfect match for my order.
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Line M.
Rating: 1 out of 5
following a purchase from 09/10/2025
too many colors, does not match the color on your site
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Suzanne B.
Rating: 4 out of 5
following a purchase from 16/10/2025
Very responsive in processing orders. The proof validation mode is a bit complex.
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Arantza G.
Rating: 4 out of 5
following a purchase from 16/10/2025
Ondo
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Nicolas F.
Rating: 3 out of 5
following a purchase from 12/10/2025
Product delivered quickly but not perfectly compliant with the proof and especially the tokens are much thinner than usual.
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