Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2021
ergonomic, one doubt about delivery times but clear response by mail and phone
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
Fast and accurate delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
manufacturing and transport times respected after order
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2021
Order delivered on time but I find the shipping costs too high.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
Good product except for a problem with incomplete delivery but this has been sorted out very good site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Very fast delivery, product conforms, shipping costs a little too high for my taste.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2021
As a regular Europaband customer, I am extremely disappointed with my latest order. The instructions were not followed, despite Guillaume's confirmation that they had been taken into account. No sign of life for 48 hours, no answer on the phone... Where is the customer service? In short, only order from europaband if your deadlines are far away. Otherwise, go to your local printer!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
delivery that was a little long in coming.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
Package received, conformed to my request, but I'm sorry I didn't receive a print order, which could have avoided unnecessary anxiety three days before the event.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
Deadlines met
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Satisfied with the order, the deadline and the product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
satisfied except for paypal fees
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/09/2021
We are very disappointed, we had ordered 150 bracelets, 20 of which we can't use super badly printed, 2 of which have no writing at all
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Easy to get to, but difficult to reach.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very good, except that I can understand that there is a lot of work, but not answering the phone is not very professional... Order arrived on time all the same! Product as described.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very good turnaround time, but it was impossible to reach them by phone or e-mail.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Not easy to create an account, site not intuitive and complicated. On the other hand, I have no complaints about ordering, delivery (very fast) and billing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
quick and easy
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2021
My order that was paid with delivery was not delivered. So I lost my order and my money! I don't use it yet.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
Impossible to get anyone on the phone!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
Hello, Some bracelets do not have the logo. Very good for the delay
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
ras.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Delivery as ordered and very quick turnaround
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2021
Very random delivery. A direct contact with either you or UPS is made very impersonal by the use of "robot". This is very regrettable.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
Satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
A bit skeptical at first, but in the end very good. However, I couldn't reach them by phone and they didn't reply by e-mail either. Too bad. Service to be improved or not offered at all. Order arrived 1 day late. Overall, the product is true to my order.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2021
Does not respect deadlines. Ordered 1 month ago and I'm still waiting for my bracelets... Bad follow-up
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2021
Fine, but no email of a proof or at least a visual rendering of the file integration before manufacturing!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
This is the third time we've used europaband and for the first time we're disappointed, firstly because of the color of the bracelet, which we wanted to be gold and which is instead mustard, and secondly because of the delivery. I had specified the days and times of delivery but this was not respected.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2021
++++
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Order taken quickly, but delivery problem: one of the items was not delivered, but was not out of stock. I had to contact you to arrange shipment (4-day delivery delay!).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
easy and very fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2021
The visual received is not the one displayed on the order form and no after-sales service at the moment.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Good. Fast delivery and quality as expected.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Very responsive
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Fast delivery. The best!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2021
0 delivery service! The driver calls me to tell me that he has too many customers to deliver and that he will leave my order in a relay point!!!! 10 € for a delivery like that you have to change service provider!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/04/2021
Delivery time not respected and unfortunately no information from customer service... our order would have been sent to another customer! In addition, on receipt some badges did not work.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Satisfied with exchanges, delivery a little long (covid? Brexit?...)
Translated reviews
We use cookies for audience measurement and improving user experience.