Customer reviews of europaband

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/09/2021 à 11h26 following a purchase from 04/09/2021

Hello, Some bracelets do not have the logo. Very good for the delay

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/09/2021 à 08h09 following a purchase from 01/09/2021

ras.

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/09/2021 à 06h38 following a purchase from 03/09/2021

Delivery as ordered and very quick turnaround

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/09/2021 à 11h34 following a purchase from 19/07/2021

Very random delivery. A direct contact with either you or UPS is made very impersonal by the use of "robot". This is very regrettable.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/09/2021 à 22h50 following a purchase from 01/09/2021

Satisfied

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/09/2021 à 19h53 following a purchase from 28/08/2021

A bit skeptical at first, but in the end very good. However, I couldn't reach them by phone and they didn't reply by e-mail either. Too bad. Service to be improved or not offered at all. Order arrived 1 day late. Overall, the product is true to my order.

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Acheteur vérifié

Rating: 1 out of 5

Published on 31/08/2021 à 10h10 following a purchase from 03/08/2021

Does not respect deadlines. Ordered 1 month ago and I'm still waiting for my bracelets... Bad follow-up

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Acheteur vérifié

Rating: 3 out of 5

Published on 31/08/2021 à 09h08 following a purchase from 27/08/2021

Fine, but no email of a proof or at least a visual rendering of the file integration before manufacturing!

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Acheteur vérifié

Rating: 3 out of 5

Published on 30/08/2021 à 13h52 following a purchase from 04/08/2021

This is the third time we've used europaband and for the first time we're disappointed, firstly because of the color of the bracelet, which we wanted to be gold and which is instead mustard, and secondly because of the delivery. I had specified the days and times of delivery but this was not respected.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/08/2021 à 19h49 following a purchase from 25/08/2021

++++

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/08/2021 à 08h01 following a purchase from 12/07/2021

Order taken quickly, but delivery problem: one of the items was not delivered, but was not out of stock. I had to contact you to arrange shipment (4-day delivery delay!).

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/08/2021 à 20h08 following a purchase from 23/08/2021

easy and very fast delivery.

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Acheteur vérifié

Rating: 1 out of 5

Published on 23/08/2021 à 13h55 following a purchase from 17/08/2021

The visual received is not the one displayed on the order form and no after-sales service at the moment.

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/08/2021 à 08h17 following a purchase from 01/08/2021

Good. Fast delivery and quality as expected.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/08/2021 à 21h28 following a purchase from 12/08/2021

Very responsive

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/08/2021 à 09h12 following a purchase from 11/08/2021

Fast delivery. The best!

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Acheteur vérifié

Rating: 3 out of 5

Published on 10/08/2021 à 18h13 following a purchase from 05/08/2021

0 delivery service! The driver calls me to tell me that he has too many customers to deliver and that he will leave my order in a relay point!!!! 10 € for a delivery like that you have to change service provider!

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Acheteur vérifié

Rating: 2 out of 5

Published on 10/08/2021 à 12h17 following a purchase from 20/04/2021

Delivery time not respected and unfortunately no information from customer service... our order would have been sent to another customer! In addition, on receipt some badges did not work.

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/08/2021 à 08h02 following a purchase from 01/04/2021

Satisfied with exchanges, delivery a little long (covid? Brexit?...)

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Acheteur vérifié

Rating: 2 out of 5

Published on 09/08/2021 à 09h10 following a purchase from 15/07/2021

Quite good, however I do not find it normal when two orders are placed 2 minutes apart and you send 1 package that includes both orders and you do not deduct the transport of 1 order.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/08/2021 à 09h05 following a purchase from 10/05/2021

As requested

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Acheteur vérifié

Rating: 2 out of 5

Published on 06/08/2021 à 15h04 following a purchase from 31/07/2021

J'ai pas reçu ce que j' ai commandé J'avais demander doré j'ai reçu blanc Et une partie de la phase n'a pas été écrite Mariage Armande et Jean- Paul le 18/09/2021 Il y a qu'une moitié

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Response from europaband Published on 06/08/2021

Hello, after checking your order, it turns out that you had ordered white bracelets with the personalization /"Armande & Jean-Paul le 18/09/2021/". I invite you to look at your invoice, the elements are notified there.

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Acheteur vérifié

Rating: 1 out of 5

Published on 04/08/2021 à 21h08 following a purchase from 30/06/2021

I am disappointed to receive a damaged piece of furniture.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/08/2021 à 21h00 following a purchase from 11/05/2021

Choice, quality, fast delivery, only one drawback, a little expensive as there are few competitors.

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Acheteur vérifié

Rating: 1 out of 5

Published on 04/08/2021 à 19h04 following a purchase from 01/06/2021

Unfortunately, the book bracelets with the press studs to close them were very difficult to fasten :(. Delivery times were also extremely long. In short, not satisfied.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/08/2021 à 18h45 following a purchase from 15/07/2021

GOOD, FAST WORK

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Comprador verificado

Rating: 4 out of 5

Published on 02/07/2021 à 13h56 following a purchase from 21/06/2021

all right

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Comprador verificado

Rating: 2 out of 5

Published on 29/06/2021 à 15h31 following a purchase from 19/05/2021

I RECEIVED IT VERY LATE, THEY LOST MY FIRST ORDER, THE COMMUNICATION WITH THEM IS HORRIBLE, THEY BARELY RESPOND TO EMAILS, YOU CAN'T CALL THEM ON OR ANSWER THE PHONE, AND THEY HAVEN'T MET THE DELIVERY TIME FOR THE REPLACEMENT EITHER.

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Comprador verificado

Rating: 4 out of 5

Published on 14/06/2021 à 11h46 following a purchase from 07/06/2021

Very fast

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Comprador verificado

Rating: 4 out of 5

Published on 25/05/2021 à 17h57 following a purchase from 20/04/2021

everything ok, a little slow from the moment of the order but it is as advertised.

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Acheteur vérifié

Rating: 1 out of 5

Published on 20/11/2020 à 17h11 following a purchase from 30/10/2020

Very bad, an unpleasant experience. Would not recommend!

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Comprador verificado

Rating: 4 out of 5

Published on 12/09/2020 à 15h35 following a purchase from 08/07/2020

Correct delivery

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Acheteur vérifié

Rating: 1 out of 5

Published on 11/09/2020 à 15h15 following a purchase from 09/08/2020

Over a month to receive the order with a shipment supposed to arrive on Friday by Saturday at the latest, received on the Monday after our event. Deadlines are not respected and order tracking is not serious.

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Acheteur vérifié

Rating: 1 out of 5

Published on 08/09/2020 à 16h38 following a purchase from 01/09/2020

30 bracelets were missing

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Response from europaband Published on 08/09/2020

Hello, Which bracelets did you miss? You should have notified us so that we could send you the 30 missing bracelets.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/09/2020 à 09h30 following a purchase from 13/07/2020

Great!
Think of the customs clearance costs that would facilitate the commercial relationship with the end customer.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/09/2020 à 10h42 following a purchase from 06/08/2020

easy to understand

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/08/2020 à 20h10 following a purchase from 22/08/2020

Fast, nickel-plated

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Acheteur vérifié

Rating: 2 out of 5

Published on 19/08/2020 à 01h35 following a purchase from 16/08/2020

The colors advertised and those received are not at all the same.

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Response from europaband Published on 19/08/2020

Hello, could you send us a picture of your product?

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/08/2020 à 12h27 following a purchase from 22/07/2020

I had to call 3 times for my order to finally be shipped!

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/08/2020 à 18h10 following a purchase from 30/06/2020

well

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