English 
Français 
Español 
Italiano 
Deutsch 
K
Rating: 1 out of 5
Logo not legible, poor quality
Translated reviews
Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
Summary of reviews
The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
The people who answered my questions and helped me create my design are top notch! On the other hand, my text was too thin and too small, so it doesn't appear on my bracelets. I'm disappointed that they didn't tell me before printing that it could be a problem....
Translated reviews
C
Rating: 3 out of 5
The chronopost did not work ... I was delivered 48 hours late. Even if it's independent of Europaband, it can be a problem if it's urgent...
Translated reviews
D
Rating: 2 out of 5
The quality of the product itself isn't bad, but it's not exactly what we were looking for. We would have liked a sales person to call us and suggest something else. We were prepared to spend more to get something of better quality. Too bad
Translated reviews
P
Rating: 1 out of 5
Hello I had ordered light blue bracelets with white printing. I received the blue bracelets but with a different color print. This is my disappointment, can you do anything if my customer is not satisfied? Sincerely Pascal VERNHES
Translated reviews
Response from europaband
Hello,
Thank you for your feedback.
You did not select a white color for the text, you left the original blue color which explains your disappointment but we can not be held responsible.
Thank you for your feedback.
You did not select a white color for the text, you left the original blue color which explains your disappointment but we can not be held responsible.
J
Rating: 1 out of 5
I ordered 200 bracelets. I even paid for the revision of the order, and I pointed out on 2 occasions that the color of the phrase on the bracelet was black. They sent it wrong, with the color blue. I would not repeat.
Translated reviews
A
Rating: 4 out of 5
Fast delivery. However, 2 pages of labels were not printed.
Translated reviews
B
Rating: 2 out of 5
We had a lot of trouble receiving our parcel, the GLS company was not very pleasant during delivery. We finally received our order, the bracelets are fine but about ten are broken, some during transport as I found pieces in the parcel, but some before the parcel was sent as parts were missing. We are quite disappointed for that. Have a nice day and good luck!
Translated reviews
J
Rating: 2 out of 5
I have received the strips I ordered. However, one of the requested colors is too dark. Indeed, the blue color is too dark compared to the one I requested. I can't read what's written on the band. Best regards.
Translated reviews
M
Rating: 1 out of 5
Not what I expected
Translated reviews
T
Rating: 2 out of 5
Hello, on the last two orders for chokers and pouches, there were consequent delays of several weeks in delivery without our being informed. Sincerely
Translated reviews
A
Rating: 3 out of 5
without more
Translated reviews
E
Rating: 4 out of 5
satisfied with our order
Translated reviews
J
Rating: 4 out of 5
fast delivery
Translated reviews
A
Rating: 1 out of 5
Alas, last year we were delighted, but this year everything went wrong. It can happen, but ... this time it was rude: I was delivered a file that didn't correspond to the proof, and after a complaint I was told that they were basing themselves on what was written on the invoice (look for the mistake, it seems to me that the proof is authentic). To compensate, I'm offered a 50% refund, which is better than nothing, even if it's still 50% too much for products that are already in my garbage can, or awaiting mystery delivery! It's a shame, even though the prices are excellent and some people (Monique) go out of their way to offer a personalized service.
Translated reviews
P
Rating: 1 out of 5
The wristbands were of very poor quality, the ink was all smudged and they also did not answer the complaint.
Translated reviews
F
Rating: 3 out of 5
Order placed on 03/10/2024 at 17h15 I chose UPS 24h delivery because I needed it on 05/10 Mail of confirmation of dispatched on 04/10/2024 at 10h30 Order delivered to the relay point on 07/10/2024 at 12h27 Delivery was to be made to my home but they apparently "could not drop off your package at your address" while I was at home (repairing my gate which is next to my letterbox). they apparently "couldn't drop off your parcel at your address" while I was at home (repairing my gate which is next to my letterbox) The bracelets themselves are very good and I would recommend them but the UPS 24h delivery is a SCANDAL!!!
Translated reviews
V
Rating: 1 out of 5
fast delivery, the cords are top notch but the plastic sleeves arrived all folded and unusable. Mail sent on receipt with photos but no return.
Translated reviews
V
Rating: 3 out of 5
I don't understand why I paid 5€ for the check? You just send a PDF file. Instead of printing a product and saying: This is what your product will look like when we go into series production. Other than that, I didn't find any defects. The company responds quickly and is friendly.
Translated reviews
G
Rating: 4 out of 5
Perfect as usual
Translated reviews
R
Rating: 2 out of 5
the color is lighter than expected and my logo has no inscription, the problem is that your preview on the site doesn't really match. I'd like to recommend it, if possible!
Translated reviews
G
Rating: 1 out of 5
It wasn't my name on the order form but my association's email address, not easy to negotiate with the delivery company.
Translated reviews
J
Rating: 3 out of 5
I received the bracelets quickly, and it's great! However, the quality leaves something to be desired. The colors don't come out as I'd requested, which is a shame. However, given the very affordable price, I expected this, which justifies my 3-star rating. Had the price been higher, I'd probably have given it 2 stars.
Translated reviews
T
Rating: 2 out of 5
For the 2nd year in a row, I was very, very worried that I wouldn't receive them in time. 1500 coureurs....not having any news, I called on Friday 27/09 (2 days before the virade de l'espoir and our color run) and was told that the order had been lost...I had to insist that it be sent back to me urgently. I finally received the parcel on Saturday morning (even though chronopost had sent me 1 e-mail telling me that the parcel would arrive on Monday 30/09).
Translated reviews
J
Rating: 1 out of 5
A SCAM, DO NOT ANSWER THE PHONE, THE ORDER DOES NOT ARRIVE ON TIME, AND DO NOT GIVE SOLUTIONS, IF YOU WANT TO THROW MONEY THIS IS YOUR SITE
Translated reviews
S
Rating: 1 out of 5
Before placing an order, I was assured that it would arrive in time for the event. As it turns out, they arrived 4 days after the event. Not only that, but the bracelets were not what I ordered. On top of that, I receive no response from customer service even though I call and write to them. Disappointed.
Translated reviews
L
Rating: 1 out of 5
I paid for an express delivery service (calling ahead and making sure it was so I was paying almost double for the order) and it arrived when I no longer needed it 5 days after the agreed day. They have not solved anything (I ask for compensation for the difference of the extra cost).
Translated reviews
V
Rating: 3 out of 5
I wanted glow-in-the-dark bracelets and the ones I received are not.
Translated reviews
J
Rating: 1 out of 5
The order arrived wrinkled, the print is of VERY BAD QUALITY, you can see all the print pattern in the ink. I am very dissatisfied.
Translated reviews
G
Rating: 1 out of 5
I received the parcel three days after my service and had to collect it from the GLS carrier.
Translated reviews
I
Rating: 3 out of 5
Selected font and logo were unfortunately not printed.
Translated reviews
L
Rating: 1 out of 5
Very long wait for product design and delivery.....
Translated reviews
J
Rating: 2 out of 5
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
Translated reviews
T
Rating: 4 out of 5
Delivery on time, good product quality, good logo printing, good packaging, good communication about the order.
Translated reviews
M
Rating: 3 out of 5
Unfortunately, I did not receive a response to my return request
Translated reviews
P
Rating: 1 out of 5
Where are my paid products?
Translated reviews
H
Rating: 2 out of 5
Some ribbons, especially the white lettering, were partially incompletely colored.
Translated reviews
S
Rating: 1 out of 5
Very bad experience. I paid for the BAT option, but it was automatically validated without being asked. In addition, I have been waiting more than 10 days to be contacted to find a solution that has my contact details.
Translated reviews
D
Rating: 1 out of 5
Still nothing received
Translated reviews
J
Rating: 1 out of 5
Fast and good
Translated reviews