Customer reviews of europaband

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Comprador verificado

Rating: 2 out of 5

Published on 19/07/2022 à 12h06 following a purchase from 10/07/2022

I don't like the image quality

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/07/2022 à 09h53 following a purchase from 08/07/2022

The prices are very attractive and delivery times were respected. However, the last bracelets were slightly bent over.

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C

Comprador verificado

Rating: 3 out of 5

Published on 08/07/2022 à 20h19 following a purchase from 29/06/2022

The product is correct. Lack of more fluid communication with the customer.

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Acheteur vérifié

Rating: 2 out of 5

Published on 08/07/2022 à 15h41 following a purchase from 05/07/2022

Quality is not good

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Acheteur vérifié

Rating: 1 out of 5

Published on 29/06/2022 à 13h10 following a purchase from 09/06/2022

The workshop "forgot" our order

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/06/2022 à 11h02 following a purchase from 18/06/2022

Very simple Thank you

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/06/2022 à 19h20 following a purchase from 16/06/2022

It's a shame not to have a preview before printing, but the team is responsive, shipping is very fast, quality is good, I recommend it.

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Acheteur vérifié

Rating: 1 out of 5

Published on 21/06/2022 à 17h58 following a purchase from 20/06/2022

I ordered vinyl bracelets and received paper ones! No answer on the phone or to my complaint email.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/06/2022 à 10h45 following a purchase from 10/06/2022

Hello, a sheet of 10 in Lagoon is missing.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/06/2022 à 10h21 following a purchase from 25/05/2022

Good responsiveness and compliant product.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/06/2022 à 08h45 following a purchase from 14/06/2022

Fast, efficient delivery

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Acheteur vérifié

Rating: 3 out of 5

Published on 15/06/2022 à 08h17 following a purchase from 15/05/2022

Satisfactory order but reception too long although announced by fast mail, one week of difference between the mail of delivery and the real delivery!!!!

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C

Comprador verificado

Rating: 4 out of 5

Published on 14/06/2022 à 15h29 following a purchase from 20/05/2022

Navigation on the site is very simple and easy to understand. The information is clear and concise. And the ordering and shipping time is short.

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/06/2022 à 10h11 following a purchase from 07/06/2022

RAS, just the payment conditions imposed (payment before shipment)

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Acheteur vérifié

Rating: 3 out of 5

Published on 14/06/2022 à 10h05 following a purchase from 08/06/2022

Chronopost delivery service not serious. Delivery location not respected and far away, 2 re-delivery times,

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/06/2022 à 11h11 following a purchase from 01/06/2022

Varieties and ease for creating bracelets

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Acheteur vérifié

Rating: 1 out of 5

Published on 10/06/2022 à 15h15 following a purchase from 07/06/2022

Order not received yet the deliveryman noted delivered but nothing received ..and no trace of chrono poste super

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C

Comprador verificado

Rating: 4 out of 5

Published on 08/06/2022 à 06h50 following a purchase from 31/05/2022

They are as I expected to receive them

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/06/2022 à 10h55 following a purchase from 02/06/2022

Hebert

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/06/2022 à 09h12 following a purchase from 24/05/2022

good but impossible to put a logo

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C

Comprador verificado

Rating: 1 out of 5

Published on 07/06/2022 à 08h41 following a purchase from 27/05/2022

They do not send the graphic proof before, they do not center the engraving, ...

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C

Comprador verificado

Rating: 1 out of 5

Published on 06/06/2022 à 10h40 following a purchase from 18/05/2022

I was asking nicely to be sent the invoice of my order with my company's cif, and they never attended me. It is as if there was no one on the other side.
Company not recommended at all

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Acheteur vérifié

Rating: 1 out of 5

Published on 04/06/2022 à 10h43 following a purchase from 30/05/2022

I'm not happy, because UPS didn't deliver my order, I'm still waiting... They say they left it in the mailbox but nothing arrived in my hand, I'm disappointed.

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C

Comprador verificado

Rating: 1 out of 5

Published on 31/05/2022 à 16h59 following a purchase from 22/05/2022

They sent me different bracelets than the ones I ordered. They did NOT respond to my request for a refund.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/05/2022 à 16h12 following a purchase from 21/05/2022

Delivery slightly delayed, products as expected.

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Acheteur vérifié

Rating: 1 out of 5

Published on 26/05/2022 à 12h51 following a purchase from 16/05/2022

We paid when we ordered, delivery times not respected (delivered after the event!) Unreachable on the phone No reply to my messages No professional sense HONEST I STRONGLY DISCARD

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/05/2022 à 09h25 following a purchase from 01/05/2022

I would have liked more communication about the final proof, and nobody answered the phone, but overall I was satisfied.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/05/2022 à 07h49 following a purchase from 21/05/2022

Perfect and fast, that's what I expected.

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Acheteur vérifié

Rating: 2 out of 5

Published on 23/05/2022 à 09h40 following a purchase from 09/05/2022

Hello, As explained in my e-mail, we have received our order. I just wanted to inform you that the bracelets do not conform to the validated proof. I had asked for the logo to be as close as possible to the adhesive strip, and this is the proof that I validated. Unfortunately, this was not the case. And that's out of 21,000 wristbands ordered!

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Acheteur vérifié

Rating: 3 out of 5

Published on 21/05/2022 à 17h05 following a purchase from 16/05/2022

Although the delivery address was my home, I still did not see my parcel being delivered. I had to make a difficult search to find out that it had been delivered to a shop;

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/05/2022 à 16h48 following a purchase from 09/05/2022

Easy-to-use site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/05/2022 à 10h05 following a purchase from 15/04/2022

Pleasant exchange, present interlocutors

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/05/2022 à 11h02 following a purchase from 18/04/2022

Quality bracelets, but the wait was a bit long

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/05/2022 à 16h15 following a purchase from 06/05/2022

Fast delivery and identical bracelets to order

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Acheteur vérifié

Rating: 3 out of 5

Published on 12/05/2022 à 09h14 following a purchase from 06/05/2022

The site is good except to make the test model, no preview possible with the insertion of a logo or drawing.

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/05/2022 à 23h14 following a purchase from 30/04/2022

ALL CLEAR.

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Acheteur vérifié

Rating: 1 out of 5

Published on 06/05/2022 à 15h27 following a purchase from 02/04/2022

I decided to order from europaband because of the quality of the products and the fast delivery the site offered. After 10 days and no news, I contacted the brand on the site, then by e-mail, then by telephone. I asked if it was possible to cancel the order, since the bracelets would arrive after my event. It's not possible. Production hasn't started, but it's impossible to cancel. Incomprehensible.
In the end, I didn't receive my bracelets in 10 or even 14 days, but 3 weeks later! I lost more than 300€ and gained 400 bracelets which are of no use to me.

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Acheteur vérifié

Rating: 1 out of 5

Published on 05/05/2022 à 15h11 following a purchase from 27/04/2022

bracelet not in conformity with the visuals sent, ink smudges on the back, cut-outs in the middle of the visuals! for an express order I'm disappointed, the normal order is of better quality! it's a shame!

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Response from europaband Published on 05/05/2022

Hello, You ordered 150 bracelets in express which we made you in the urgency (24h instead of 4 days). Following our discussions, you received 163 bracelets as mentioned on the phone. The rest of the bracelets supplied were offered to you as they had defects (due to the rush in production, absence of quality control).

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Acheteur vérifié

Rating: 2 out of 5

Published on 04/05/2022 à 20h53 following a purchase from 02/05/2022

Why two simply because I ordered bracelets and the postage was more expensive than the product.

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/04/2022 à 11h38 following a purchase from 11/04/2022

Nothing to report

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