Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 1, 2, 3 and 4 stars

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Christian G.
Rating: 4 out of 5
following a purchase from 22/09/2022
Intuitive site and fast delivery, good for a first-time customer.
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Association V.
Rating: 4 out of 5
following a purchase from 26/09/2022
Postage a little high. Too bad there's no option for simple mail rather than Chronopost.
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Tristan Q.
Rating: 4 out of 5
following a purchase from 09/08/2022
Fine
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Naomie D.
Rating: 3 out of 5
following a purchase from 25/08/2022
contact with the teams top only missing point, no proof or visual of the final result before validation of the order... for this order just one color ok, but if you want to do with a print it's blocking.
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Response from europaband
Hello, thank you for your feedback. Generally, when the files are impeccable, we don't do a proof to save you production time. But if we have any doubts about your file, our graphic designer will make a proof and send it to you by e-mail :)
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Jorge P.
Rating: 2 out of 5
following a purchase from 09/09/2022
The color does not correspond to what was chosen.
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Alejandro M.
Rating: 2 out of 5
following a purchase from 12/09/2022
It was not what I ordered, I ordered them with another font and another font size and it did not arrive that way.
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Thomas N.
Rating: 4 out of 5
following a purchase from 25/08/2022
Well-organized site. The personalization tool (for bracelets in particular) could benefit from being more intuitive.
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Claude J.
Rating: 4 out of 5
following a purchase from 31/08/2022
on-time delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2022
Lack of legibility on the site!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/06/2022
I received my ribbon order after my event!!!!!!!! I HAVE ALREADY ASKED FOR A REFUND OF MY CHRONOPOST BUT WITHOUT A DEPOSIT...................
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/06/2022
We placed an order for 250 fabric bracelets with Express Delivery D+4 on June 8th. The order only arrived on June 22, 10 days late, and we had no way of tracking it. We had chosen Express delivery to receive them as soon as possible and were very disappointed by the delay. We wrote to customer service on June 30 to ask for a commercial gesture, given the difference in price between the bracelets in classic delivery (0.64€/unit for 250 pieces) and those in express delivery (1.00€/unit for 250 pieces). Unfortunately, we never received a reply. The bracelets were beautiful and of excellent quality, but the customer and order follow-up left a lot to be desired.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/08/2022
I have not received my package and no one can tell me where it is ...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2022
time not respected, items missing on delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2022
Fast delivery, but very average rendering quality
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/07/2022
I ordered bracelets 3 weeks before an event I'm organizing, I never received my order and I still haven't been reimbursed, unheard of even if it's related to delivery (which is supposed to take 24h at 10€), they haven't been able to solve any problem with their partner.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Responsiveness and reliability
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 20/07/2022
Fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2022
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2022
easy command to create when not using a personal file, just a shame not to see the design with a downloaded file
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/07/2022
Did not take my comments into account
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/07/2022
the order did not arrive on the date mentioned, we had to make a new purchase, double cost.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 10/07/2022
I don't like the image quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
The prices are very attractive and delivery times were respected. However, the last bracelets were slightly bent over.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/06/2022
The product is correct. Lack of more fluid communication with the customer.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/07/2022
Quality is not good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/06/2022
The workshop "forgot" our order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
Very simple Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2022
It's a shame not to have a preview before printing, but the team is responsive, shipping is very fast, quality is good, I recommend it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2022
I ordered vinyl bracelets and received paper ones! No answer on the phone or to my complaint email.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
Hello, a sheet of 10 in Lagoon is missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2022
Good responsiveness and compliant product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2022
Fast, efficient delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2022
Satisfactory order but reception too long although announced by fast mail, one week of difference between the mail of delivery and the real delivery!!!!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/05/2022
Navigation on the site is very simple and easy to understand. The information is clear and concise. And the ordering and shipping time is short.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
RAS, just the payment conditions imposed (payment before shipment)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2022
Chronopost delivery service not serious. Delivery location not respected and far away, 2 re-delivery times,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
Varieties and ease for creating bracelets
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/06/2022
Order not received yet the deliveryman noted delivered but nothing received ..and no trace of chrono poste super
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/05/2022
They are as I expected to receive them
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2022
Hebert
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