Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 1, 2, 3 and 4 stars

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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
It's ok
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/03/2022
Delayed delivery - we were afraid right up to the last moment that we wouldn't receive the bracelets we ordered for the Féria d'Arles. Without these bracelets we wouldn't have been able to work properly. So average average even if the result is satisfactory.
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Comprador verificado
Rating: 1 out of 5
following a purchase from 03/04/2022
Not bad bracelets, we will have to try them and see the result. Non-compliance: * * Before any printing, we will send you by email a mock-up of your order with your file ** Text according to your website. where is that email? you never sent it. I wrote you an email with a photo of my previous bracelets to see how the two logos were placed, email without reply. in short. You have sent the bracelets with only one logo without attending to the customer's requests.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Please note that lead times can be quite long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
Perfect order and shipping!
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Comprador verificado
Rating: 1 out of 5
following a purchase from 16/03/2022
They do not answer emails. They don't have a contact phone number. They have a chat that is always offline. I cancelled the order and despite that they sent it and it has been lost. I have asked them for a refund of what I paid and they act crazy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2022
The package arrived on time !!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Ras.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
My order arrived incomplete ... 1000 bracelets paid for and still 120 missing ...
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Response from europaband
Hello, I'm sorry for this oversight. Why didn't you inform us by phone or e-mail to solve this problem? Could you tell me the quantity you need for these colors so that I can send you the missing bracelets? We look forward to hearing from you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2022
Easy to use Recommended for PCs rather than phones
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
Very fast Not very expensive However, the print on the first bracelet of each series is slightly cut, perhaps a calibration problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Rather long order, having taken 22 euros for postage to get it quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2022
Easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
Fast delivery, efficient carrier (work with UPS), well-packaged parcel. Customer service available if you have any questions.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
Fast, efficient.
Express delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Easy-to-use site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
Fast delivery, but I couldn't get an answer when I asked for a preview of the bracelets.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Product conforms to expectations.
The only downside is that when the delivery is made by Ups, the driver doesn't really try to understand if his GPS indicates a T instead of a D. He doesn't even stop!
Otherwise 5 stars for Site Europaband
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Fast and efficient
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Comprador verificado
Rating: 4 out of 5
following a purchase from 07/02/2022
I tried to contact them for several days and had no response. In the end I placed the order and it took very little time to arrive. Overall the experience is good but it is true that I think they should be more aware of the chat or disable it if they are not going to use it. I recommend the site 100%. The quality-price of the bracelets is good and the order arrived quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Our order was shipped on time. Everything was in order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Very good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
the person placing the bracelets in the envelope would have to know how to count to 500!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
No visuals to see how the product looks Lack of customization Otherwise fairly quick process
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
First order, nothing to complain about. I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Correct and rather fast reception. Printing very correct.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/01/2022
No consideration given to requests made in advance
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Compliant product of good quality, very fast delivery, unfortunately incomplete quantity.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Clair
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Stock problem on a product, fast delivery.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/01/2022
Order placed on January 12 but still not received!
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Comprador verificado
Rating: 3 out of 5
following a purchase from 13/01/2022
on-time delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
No complaints
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
corresponds to the file submitted, very nice realization
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
The packaging is a little weak: the boxes arrived a little damaged, fortunately not the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2022
Very responsive
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/12/2021
The products are fine, but delivery was delayed and the after-sales service was unresponsive and unreachable by phone.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2021
Clear and detailed site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2021
Clear to find the product
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