Customer reviews of europaband

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/12/2019 à 16h25 following a purchase from 30/11/2019

Perfect result, super fast production and delivery! I wouldn't hesitate to call on your services again. I recommend you!

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Comprador verificado

Rating: 3 out of 5

Published on 10/12/2019 à 18h41 following a purchase from 18/11/2019

The color of the bracelet is different from the one we ordered

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Response from europaband Published on 23/12/2019

Good morning, We are sorry for your comment, it is true that sometimes the color can vary a little bit. In order to get a result as close as possible, please give us the Pantone code of the desired color. Do not hesitate to contact us when this kind of thing happens, so we can find a solution together. Regards.

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2019 à 15h22 following a purchase from 29/11/2019

Very clear and responsive chat!

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/12/2019 à 18h57 following a purchase from 01/12/2019

Perfect!

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Comprador verificado

Rating: 1 out of 5

Published on 07/12/2019 à 10h54 following a purchase from 10/04/2019

The font size is wrong. They don't ask you anything, I wanted them numbered and they put 001 in all of them...

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Response from europaband Published on 09/12/2019

Dear customer, We are sorry for your comment.
We printed the file you sent with the order without changing the design chosen by you. We are not allowed to change the file sent by customers.We do not number our wristbands, but your request came once the order had been sent. It was too late to change anything, we apologize for that.Next time you would have to give us your feedback by placing the order, we have added a comment area where you can leave your instructions.Regards

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2019 à 14h47 following a purchase from 27/11/2019

Order received very quickly and print quality beyond our expectations!
Thank you Europaband!

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2019 à 20h56 following a purchase from 02/12/2019

Super

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/12/2019 à 12h23 following a purchase from 29/11/2019

very clear site

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Acheteur vérifié

Rating: 5 out of 5

Published on 02/12/2019 à 15h07 following a purchase from 31/10/2019

Perfect, fast and accessible

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Comprador verificado

Rating: 5 out of 5

Published on 02/12/2019 à 10h21 following a purchase from 25/11/2019

Fast, expected quality and very good customer service.

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Response from europaband Published on 23/12/2019

Good morning, Thank you very much for your comment, we look forward to working with you again very soon! Best regards

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Acheteur vérifié

Rating: 5 out of 5

Published on 28/11/2019 à 20h35 following a purchase from 27/11/2019

Very good

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Acheteur vérifié

Rating: 5 out of 5

Published on 28/11/2019 à 15h07 following a purchase from 04/11/2019

Very satisfied with this service, I'll be sure to come back to you, Sincerely

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Acheteur vérifié

Rating: 5 out of 5

Published on 28/11/2019 à 15h00 following a purchase from 27/11/2019

Delivery on time. Very good quality bracelets

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Acheteur vérifié

Rating: 5 out of 5

Published on 27/11/2019 à 20h57 following a purchase from 24/11/2019

Fast order, logical understanding, all good things to say thank you.

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Acheteur vérifié

Rating: 5 out of 5

Published on 27/11/2019 à 19h34 following a purchase from 13/11/2019

Very professional service and top product!

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/11/2019 à 21h33 following a purchase from 13/11/2019

product corresponds to my expectations, impeccable packaging, in short, a job well done.

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Acheteur vérifié

Rating: 5 out of 5

Published on 23/11/2019 à 16h17 following a purchase from 20/11/2019

clear site easy to use. price clearly displayed

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Acheteur vérifié

Rating: 3 out of 5

Published on 23/11/2019 à 00h45 following a purchase from 11/11/2019

The production time is a little long

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Comprador verificado

Rating: 5 out of 5

Published on 22/11/2019 à 12h16 following a purchase from 12/11/2019

very fast

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Acheteur vérifié

Rating: 3 out of 5

Published on 22/11/2019 à 08h14 following a purchase from 20/11/2019

Shipping costs far too high

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Comprador verificado

Rating: 5 out of 5

Published on 19/11/2019 à 18h17 following a purchase from 12/11/2019

It has been exceptional. You order quickly, the contact email responds in a few minutes to any questions, the shipping is fast and the product is quality - and cheap. Highly recommended.

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Response from europaband Published on 23/12/2019

Good morning, Thank you very much for your nice comment, we are very happy that our services are suitable for you. Best regards

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Acheteur vérifié

Rating: 5 out of 5

Published on 19/11/2019 à 17h40 following a purchase from 07/11/2019

Very responsive people, a visualization of the design before the order in accordance with what was received and all this done in record time, I recommend

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Acheteur vérifié

Rating: 5 out of 5

Published on 19/11/2019 à 12h09 following a purchase from 12/11/2019

Super fast production and shipping. My order was as requested. Perfect

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Comprador verificado

Rating: 5 out of 5

Published on 19/11/2019 à 10h27 following a purchase from 29/10/2019

Hortense from Europaband was very helpful in solving doubts through the chat and also to finish designing the bracelet with options that the online designer did not allow.

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Response from europaband Published on 23/12/2019

Good morning, Thank you very much for your comment, it was a pleasure to help you. Best regards

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Acheteur vérifié

Rating: 5 out of 5

Published on 19/11/2019 à 09h09 following a purchase from 15/11/2019

Printed and dispatched within a day. Excellent responsiveness!

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Acheteur vérifié

Rating: 5 out of 5

Published on 14/11/2019 à 11h54 following a purchase from 12/11/2019

CORRECT

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Acheteur vérifié

Rating: 5 out of 5

Published on 13/11/2019 à 08h27 following a purchase from 21/10/2019

Quality fabric bracelet.
Quality and delivery times respected.
Responsive customer service.
Nickel

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Acheteur vérifié

Rating: 5 out of 5

Published on 12/11/2019 à 22h09 following a purchase from 30/10/2019

Very good

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Comprador verificado

Rating: 5 out of 5

Published on 05/11/2019 à 14h20 following a purchase from 11/07/2019

The person who took care of me was a real sweetheart and went out of her way to help me with a small problem with the delivery date.... 100% recommended

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Response from europaband Published on 05/11/2019

Thank you very much for your comment, a pleasure to work with you :-)

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/11/2019 à 17h37 following a purchase from 09/10/2019

Very pleasant and efficient customer service. Delivery guaranteed within the requested time.

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/11/2019 à 08h45 following a purchase from 14/10/2019

very well thank you

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Comprador verificado

Rating: 3 out of 5

Published on 02/11/2019 à 18h41 following a purchase from 26/09/2019

The quality of the product is good, but when ordering, it said that the order would be delivered in 15/20 days, and it took much longer. When the shipment arrived, we were not given any kind of notice to pick it up at the collection point, as we were not found at home on the day of delivery.

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Response from europaband Published on 05/11/2019

Dear Mari Pau, Thank you for your comment, Your order is from 09/26/19 payment by wire transfer, we received the wire transfer on Saturday 09/28/19.
We were able to start manufacturing the order on Monday 30/09/19. We finished manufacturing on 10/15/19.You tried to deliver the package on 10/16/19 that is 13 days after the start of production.Normally UPS sends a mail to let you know that they could not deliver and they drop it off at the access point closest to your address.Unfortunately, it is a point that we cannot verify and we need to improve it.We are sorry for the inconvenience, Best regards

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/10/2019 à 20h22 following a purchase from 26/10/2019

Very attractive prices and fast delivery, quality to match, I recommend.

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Comprador verificado

Rating: 5 out of 5

Published on 30/10/2019 à 12h44 following a purchase from 25/04/2019

Fast service, customization is very easy and the result is perfect.

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Comprador verificado

Rating: 5 out of 5

Published on 30/10/2019 à 11h52 following a purchase from 26/08/2019

Everything perfect, the bracelets arrived fast, good quality, I will continue to order from you.

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Comprador verificado

Rating: 5 out of 5

Published on 30/10/2019 à 11h01 following a purchase from 19/07/2019

Very good communication to place the order and very happy with the bracelets they made for us, they are detail oriented.

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Comprador verificado

Rating: 2 out of 5

Published on 29/10/2019 à 20h11 following a purchase from 30/09/2019

I ordered some personalized wristbands, they arrived wrong and when I asked for a solution, I did get an answer, but they still arrived wrong. I would not order from this company again.

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Response from europaband Published on 30/10/2019

Dear Noelia, Thank you for your feedback. We are very sorry for the mishandling of your problem.We reshipped the missing bracelets.You could have contacted the sales team to find together a new solution for your order.We would have been happy to make up for the mistake.We apologize for the inconvenience.Best regards

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Comprador verificado

Rating: 3 out of 5

Published on 29/10/2019 à 09h33 following a purchase from 20/09/2019

The shipment arrived correctly in time and condition. I received a phone call to notify me of arrival in a timely manner. The product was deposited in a safe place for collection, the collection was done properly. But I got a big surprise in the amount, when I found that the product was worth 4.60 € and the shipping costs were 8.50 €. This is more than double the value of the product. It seems to me something abusive.

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Response from europaband Published on 29/10/2019

Dear customer, Thank you very much for your comment. We will take it into account for your future orders and we hope to work with you again. We are sorry for the inconvenience. Best regards.

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Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 09h28 following a purchase from 17/08/2019

They arrived quite fast, in good condition and with perfect printing. We will repeat for sure.

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Response from europaband Published on 29/10/2019

Dear Rosalia, Thank you very much for your comment. We are delighted that you liked the final result, we hope to see you again soon! Best regards

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Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 08h54 following a purchase from 28/07/2019

It is easy and convenient to design your own bracelet. Good customer service.

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Response from europaband Published on 29/10/2019

Dear Kristina, Thank you very much for taking the time to give us your feedback. We look forward to working with you again soon. Best regards.