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E
Rating: 3 out of 5
Product conforms to what was requested even though a good number of badge holders were not properly finished. Precise and punctual in delivery times and methods.
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
Summary of reviews
The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.
Reviews 1, 2 and 3 stars
Reset filtersP
Rating: 3 out of 5
Prices have doubled since last year
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Response from europaband
Hello,
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
H
Rating: 3 out of 5
Good print quality. Irregular cutting. Correct quality-price ratio
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M
Rating: 2 out of 5
The logo is not centered and printed at the bottom of the bracelet, it doesn't look professional
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C
Rating: 3 out of 5
I had requested to modify my order (adding a ring closure) and I only received the bracelets
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C
Rating: 3 out of 5
Not really any listening or responsiveness towards the customer. However, quality bracelets and timely delivery
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J
Rating: 1 out of 5
Indicated in several places that I wanted the numbered bracelets from 1 to 300 and you haven't done it.
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A
Rating: 3 out of 5
The product was fine! However, I had to wait about five weeks in total. I would have wished that they would inform me about the delay; I had to inquire myself after a few weeks....
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J
Rating: 3 out of 5
Everything is correct, but I ordered 1000 bracelets and I received 990
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J
Rating: 1 out of 5
Order RMPOIHRIN We placed the order on August 18 and no one is responding about its status. We need it URGENTLY
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T
Rating: 1 out of 5
The deadline is not announced. Despite several exchanges with customer service, no date has been provided, more than a month and a half of waiting for lanyards, delivery the day before the event jeopardized its proper preparation. No commercial gesture has been proposed.
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G
Rating: 1 out of 5
Tokens do not match the photo of the quote and refuse to take my complaint into account and offer me a 10% discount while I was asking for the reprinting of the tokens because the print is illegible
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H
Rating: 1 out of 5
Before starting the production of my order, it would have been helpful to inform me that the design requested in the quote was not feasible. Instead of paying for nothing in the end. You are losing customers because as a member of my student office, I will not recommend you for the following years.
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B
Rating: 3 out of 5
Fast shipping
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J
Rating: 2 out of 5
Because I ordered one material and another came. When we received the invoice, the material was the same. But later when we received it, it wasn't. I made the complaint afterwards, but it was left at that. Thank you
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J
Rating: 1 out of 5
Customer service is terrible
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C
Rating: 2 out of 5
Beautiful bracelet but delivery time to receive had to get angry with Chronopost for them to deliver on the day of the event. While Europaband had told me that I would receive my package the day before. Really disappointed
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F
Rating: 2 out of 5
4 -6 weeks after payment, I had to inquire when the order would be processed. I had immediately sent a PSF with the transfer details. In response, I received a standard text in English... thank you for providing the proof of payment. As soon as the amount is received, we will ship the goods. I then informed them again that the payment had already been x weeks ago. After that, I received no response, only a notification about the successful shipment. Customer service is different!
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S
Rating: 2 out of 5
Not delivered what was ordered!
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R
Rating: 1 out of 5
I put a QR code in the design, due to the poor quality of the print it could not be read.
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M
Rating: 1 out of 5
Total failure to meet the deadline. Chaotic delivery of a product different from the order. Very poor communication.
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C
Rating: 1 out of 5
The product was faulty, and they did not respond when I mentioned it.
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F
Rating: 1 out of 5
An error was made on the proof while my order was correct, I had to place a second express order with very high shipping costs without any commercial gesture.
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B
Rating: 1 out of 5
Order delay
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P
Rating: 1 out of 5
At the time I am writing, I still have not received my order.. I am quite worried I absolutely need them for Thursday, July 10 without fail!
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C
Rating: 2 out of 5
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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A
Rating: 2 out of 5
Delivery postponed several times, material arrived 48h late.
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E
Rating: 3 out of 5
Inability to get bracelets of different colors with logo
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D
Rating: 1 out of 5
Great, thank you
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O
Rating: 2 out of 5
Fast delivery and package in line with expectations.
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X
Rating: 2 out of 5
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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S
Rating: 1 out of 5
My order was not fulfilled according to the order form and it was not delivered on time.
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C
Rating: 1 out of 5
For the moment, they charged me too much, I am writing you an email and I am still waiting for a response and the refund.
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G
Rating: 1 out of 5
Following an error on the received order, I have been waiting for 10 days for my return to be taken into account. Customer service is completely unhelpful and refuses any phone exchange.
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L
Rating: 1 out of 5
Hello, I am not satisfied. I ordered 250 pink silicone bracelets and only received 150. Can you send me 100 silicone bracelets as ordered? Thank you, Laurence Le Gal.
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A
Rating: 3 out of 5
Fast shipping. However, the pouch is not waterproof and therefore some bracelets are stained.
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V
Rating: 3 out of 5
spikes
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O
Rating: 1 out of 5
The attachments of the bracelets are a problem!!
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E
Rating: 1 out of 5
I placed an order and I am disappointed with the quality of the keychains received... The result is not like the photo, it barely looks like fabric, as soon as you slightly bend the keychain, it keeps its shape and gets a crease... I don't think they will last long.... And unknowingly, they put a border on the creation that was not desired.
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C
Rating: 1 out of 5
They did not deliver on time and do not accept the return of the item
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