The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Not bad bracelets, we will have to try them and see the result. Non-compliance: * * Before any printing, we will send you by email a mock-up of your order with your file ** Text according to your website. where is that email? you never sent it. I wrote you an email with a photo of my previous bracelets to see how the two logos were placed, email without reply. in short. You have sent the bracelets with only one logo without attending to the customer's requests.
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 16/03/2022
They do not answer emails. They don't have a contact phone number. They have a chat that is always offline. I cancelled the order and despite that they sent it and it has been lost. I have asked them for a refund of what I paid and they act crazy.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
My order arrived incomplete ... 1000 bracelets paid for and still 120 missing ...
Translated reviews
Response from europaband
Hello, I'm sorry for this oversight. Why didn't you inform us by phone or e-mail to solve this problem? Could you tell me the quantity you need for these colors so that I can send you the missing bracelets? We look forward to hearing from you.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
the person placing the bracelets in the envelope would have to know how to count to 500!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
No visuals to see how the product looks Lack of customization Otherwise fairly quick process
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/01/2022
No consideration given to requests made in advance
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Compliant product of good quality, very fast delivery, unfortunately incomplete quantity.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/01/2022
Order placed on January 12 but still not received!
Translated reviews
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 13/01/2022
on-time delivery
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/12/2021
The products are fine, but delivery was delayed and the after-sales service was unresponsive and unreachable by phone.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/12/2021
still no order
Translated reviews
Response from europaband
Hello, according to the UPS tracking system, your order has been delivered and picked up at the parcel centre you selected when you placed your order.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/12/2021
Delivery 70 kms from my home.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2021
Surcharge for home delivery...but the parcel was not presented at home, but dropped off directly at the relay point!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/12/2021
comment already made.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/11/2021
Delivery time of one week far too long, especially for an order paid for in advance. The service is not commensurate with the cost of advance payment. The alternative of payment via Paypal is not possible either, as Europaband charges the customer the fees they are contractually obliged to bear.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/11/2021
Not satisfied at all, 3 weeks to receive them only to be unable to use them because they were received after the event.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2021
I ordered 2000 printed bracelets, but the logo I'd put on them doesn't appear on the bracelet. I had remarked that I hadn't had a test to see if it matched my expectations.
Translated reviews
Response from europaband
Hello, I see that the logo was not imported via the "Send us your own file" tab but directly into the text box, which explains why it was not taken into account.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2021
A deliveryman who doesn't bother to ring the bell for a delivery costing almost 10€ ???? You have to drive 10 kms yourself to pick up your parcel, with time constraints.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/11/2021
Why?
Translated reviews
Response from europaband
Hello, after checking, the shipment was made in your name to the selected parcel delivery address. Can you send us a photo of the delivery label so that we can report the problem to UPS?
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2021
They didn't send me a proof before sending as planned, and as a result, the logo is off. Too bad, because the product looks great!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/10/2021
It's a pity it's not better indicated on the site that the bracelets are made of paper.
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 06/10/2021
I work in events and they are the worst quality fabric wristbands I know of. The service is non-existent they do not answer emails or calls. Don't waste your money and don't jeopardize the quality of your event.
Translated reviews
C
Comprador verificado
Rating: 2 out of 5
following a purchase from 18/10/2021
The logo was very very small on the bracelet and the paper is thinner than other bracelets.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/10/2021
Non-respect of the proof - customer service telling me it doesn't matter (we all know how important logo colors are on event bracelets!). Impossible to get a correct production or a refund. 200euros in express delivery lost... I don't recommend it!
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/10/2021
The bracelets I received containing a QR code are not usable because the QR code is too small. The graphics department didn't tell me.
Translated reviews
Response from europaband
Hello, As mentioned in our e-mail, we tested it with an iPhone 11 and the QR code was easy to read.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/09/2021
order received 2 weeks later, without any information from customer service. Choker received not as requested. Color not respected.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/09/2021
Home delivery not made on time
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
On your site you say you send an e-mail to the customer to validate the order, which included an image. However, I never received anything and the order was validated directly. Misleading advertising? An oversight? That doesn't sound very serious! Fortunately, the product was delivered as ordered.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/09/2021
Very disappointed because the logo I sent does not appear on the bracelets.
Translated reviews
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 10/09/2021
The experience has been good but the contact with them difficult I have sent several mails with doubt without response.
Translated reviews
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 12/09/2021
The logo is hidden by the bracelet itself. You would have to be even more lateral to not hide it.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/09/2021
Order delivered on time but I find the shipping costs too high.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/09/2021
As a regular Europaband customer, I am extremely disappointed with my latest order. The instructions were not followed, despite Guillaume's confirmation that they had been taken into account. No sign of life for 48 hours, no answer on the phone... Where is the customer service? In short, only order from europaband if your deadlines are far away. Otherwise, go to your local printer!
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/09/2021
We are very disappointed, we had ordered 150 bracelets, 20 of which we can't use super badly printed, 2 of which have no writing at all
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/08/2021
My order that was paid with delivery was not delivered. So I lost my order and my money! I don't use it yet.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/07/2021
Very random delivery. A direct contact with either you or UPS is made very impersonal by the use of "robot". This is very regrettable.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/08/2021
Does not respect deadlines. Ordered 1 month ago and I'm still waiting for my bracelets... Bad follow-up
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/08/2021
Fine, but no email of a proof or at least a visual rendering of the file integration before manufacturing!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
This is the third time we've used europaband and for the first time we're disappointed, firstly because of the color of the bracelet, which we wanted to be gold and which is instead mustard, and secondly because of the delivery. I had specified the days and times of delivery but this was not respected.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/08/2021
The visual received is not the one displayed on the order form and no after-sales service at the moment.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 