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A
Rating: 1 out of 5
Delivery takes far too long
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
The bracelets arrived late, rendering half of them useless.
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A
Rating: 3 out of 5
order arrived on time
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A
Rating: 1 out of 5
never arrived
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A
Rating: 3 out of 5
Problem of red turning orange on delivery
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A
Rating: 3 out of 5
fabric bracelet not so good
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A
Rating: 2 out of 5
Paper tears very quickly
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Response from europaband
Hello, Tyvek paper is tear-proof. Can you explain what happened to your bracelets?
A
Rating: 3 out of 5
Unfortunately, once tightened, the black ring cannot be removed. It would be useful to specify this on the website. It's a pity that the black thread of the embroidery is visible through the orange of the bracelet.
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A
Rating: 3 out of 5
Difficulties in finding the font chosen in the previous order so that the remaining bracelets and the new ones have the same spelling.
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A
Rating: 3 out of 5
Easy to access but unpleasant surprise for the €10 delivery charge for light paper. ...
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A
Rating: 3 out of 5
product quality ....
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A
Rating: 3 out of 5
Problems with delivery times.
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A
Rating: 2 out of 5
Delayed shipment of order, no compensation offered.
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A
Rating: 3 out of 5
the cost of delivery was too high for the price.
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A
Rating: 1 out of 5
I placed an order on Wednesday 04/10 for 900 bracelets. This order was confirmed by the workshop the same day, allowing me to receive it at the end of the week (Wednesday 12/10 or Thursday 13/10). Only I didn't receive it until the following Monday. A humanitarian project was behind the order, which jeopardized a scheduled event...
What's more, some of the bracelets weren't engraved and no commercial gesture was made...
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What's more, some of the bracelets weren't engraved and no commercial gesture was made...
A
Rating: 3 out of 5
medium print
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A
Rating: 1 out of 5
the supplier made a mistake in the delivery address, which led to an exasperated search for the parcel, and after a 3-day delay, the parcel was delivered to the billing address, which was different from the delivery address. Best regards.
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A
Rating: 2 out of 5
The logo on the bracelet was missing for the 2nd edition... Very average commercial solution...
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Response from europaband
Hello, Sorry for the inconvenience, you did send us your logo for the first print but you didn't send us anything for your second order. We can give you a 10% discount on your next order if you wish.
A
Rating: 2 out of 5
Delivered on time, visual on the bracelet compliant. However, the quality of the clasp, for a festival bracelet, was deplorable. I don't need to tell you how much time was wasted at the counter locking the bracelets (which wasn't done systematically, so security is zero). Very disappointed overall.
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A
Rating: 3 out of 5
The bracelets weren't reliable enough, so some managed to pass them on to others.
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