Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 1, 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2018
Reagent
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2018
satisfactory site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
simple and well done
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
The only thing missing is an automatic interface for the proofreader, but otherwise it's clear and intuitive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2017
responsiveness and professionalism. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
Well thought-out, easy-to-use site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2017
RAS, Responsive to requests
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/06/2017
Delayed shipment of order, no compensation offered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
Simple, fast and effective
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/10/2017
I placed an order on Wednesday 04/10 for 900 bracelets. This order was confirmed by the workshop the same day, allowing me to receive it at the end of the week (Wednesday 12/10 or Thursday 13/10). Only I didn't receive it until the following Monday. A humanitarian project was behind the order, which jeopardized a scheduled event...
What's more, some of the bracelets weren't engraved and no commercial gesture was made...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2017
I was a little disappointed with the blue color. I expected it to be more intense.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2017
quick service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2017
corresponds to what I expected, served me well. correct waiting time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2017
A good mark for the site bracelets-vip.fr EXCEPT FOR CHRONOPOST DELIVERY which does not keep its promises of delivery time.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/09/2017
the supplier made a mistake in the delivery address, which led to an exasperated search for the parcel, and after a 3-day delay, the parcel was delivered to the billing address, which was different from the delivery address. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2017
Everything went very smoothly, from the telephone greeting to the order and prompt delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/10/2017
Very good, despite the small printable area.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2017
Good value for money
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/08/2017
Satisfied with the products received but the minimum choice of 100 units is annoying. I only needed 60 units, so if it had been possible, the price would have been just right too.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/09/2017
The logo on the bracelet was missing for the 2nd edition... Very average commercial solution...
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Response from europaband
Hello, Sorry for the inconvenience, you did send us your logo for the first print but you didn't send us anything for your second order. We can give you a 10% discount on your next order if you wish.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2017
Very good, but we'll see if it's possible to have the bracelets already cut and without the 'heel' to save us time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2017
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Good value for money
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2017
Good value, fast delivery.
The downside is that the branding fades quickly, but it's good for the evening.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/08/2017
Delivered on time, visual on the bracelet compliant. However, the quality of the clasp, for a festival bracelet, was deplorable. I don't need to tell you how much time was wasted at the counter locking the bracelets (which wasn't done systematically, so security is zero). Very disappointed overall.
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