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C
Rating: 4 out of 5
Very happy with the product received (wooden keychains), delivery times in accordance with what we requested.
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Reviews 1, 2 and 4 stars
Reset filtersS
Rating: 1 out of 5
Hello, The deadline was not respected. We received the wrong package. Not much tracking. No compensation offered.
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B
Rating: 1 out of 5
A bug told me that my order was not placed. I received an email from EUROABAND saying payment error. So I placed an order again. 3 hours later I received a new email from EUROABAND telling me that the first order was actually placed so they charged me for both orders. I sent the screenshots to EUROABAND to explain. They still printed both orders pretending not to see the email. They do not want to issue a refund. Also, the second order was cheaper because I did not take the BAT option. But on my bank statement, it appears that they charged me the same price even though the order and the invoice are cheaper, outrageous.
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M
Rating: 2 out of 5
The logo is not centered and printed at the bottom of the bracelet, it doesn't look professional
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D
Rating: 4 out of 5
Everything is good and conforms
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J
Rating: 1 out of 5
Indicated in several places that I wanted the numbered bracelets from 1 to 300 and you haven't done it.
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C
Rating: 4 out of 5
Product conforms, good quality. Delivery on time. I take away one star because we did not receive a proof, nor information about the delivery departure. But fortunately, the result meets our expectations.
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J
Rating: 4 out of 5
Good
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L
Rating: 4 out of 5
My order was not the simplest, with a somewhat complicated ordering process and serious operational issues. BUT beyond the excellent quality of the products (which really positively impressed my clients), I would especially like to highlight the great responsiveness and the ability of Europaband to find solutions in the face of uncertainties. I recommend Europaband and will order from them again.
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R
Rating: 4 out of 5
Very good
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J
Rating: 1 out of 5
Order RMPOIHRIN We placed the order on August 18 and no one is responding about its status. We need it URGENTLY
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L
Rating: 4 out of 5
Very good
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T
Rating: 1 out of 5
The deadline is not announced. Despite several exchanges with customer service, no date has been provided, more than a month and a half of waiting for lanyards, delivery the day before the event jeopardized its proper preparation. No commercial gesture has been proposed.
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G
Rating: 1 out of 5
Tokens do not match the photo of the quote and refuse to take my complaint into account and offer me a 10% discount while I was asking for the reprinting of the tokens because the print is illegible
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H
Rating: 1 out of 5
Before starting the production of my order, it would have been helpful to inform me that the design requested in the quote was not feasible. Instead of paying for nothing in the end. You are losing customers because as a member of my student office, I will not recommend you for the following years.
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J
Rating: 2 out of 5
Because I ordered one material and another came. When we received the invoice, the material was the same. But later when we received it, it wasn't. I made the complaint afterwards, but it was left at that. Thank you
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J
Rating: 1 out of 5
Customer service is terrible
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R
Rating: 4 out of 5
Flawless
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C
Rating: 4 out of 5
The order was fine, the material correct, but the shipping was disastrous with UPS never again.
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C
Rating: 2 out of 5
Beautiful bracelet but delivery time to receive had to get angry with Chronopost for them to deliver on the day of the event. While Europaband had told me that I would receive my package the day before. Really disappointed
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F
Rating: 2 out of 5
4 -6 weeks after payment, I had to inquire when the order would be processed. I had immediately sent a PSF with the transfer details. In response, I received a standard text in English... thank you for providing the proof of payment. As soon as the amount is received, we will ship the goods. I then informed them again that the payment had already been x weeks ago. After that, I received no response, only a notification about the successful shipment. Customer service is different!
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S
Rating: 4 out of 5
Fast order and product faithful to the order, however the package was torn along the entire length, the delivery person having quickly dropped it in the hallway without me seeing it...
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S
Rating: 2 out of 5
Not delivered what was ordered!
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R
Rating: 1 out of 5
I put a QR code in the design, due to the poor quality of the print it could not be read.
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M
Rating: 1 out of 5
Total failure to meet the deadline. Chaotic delivery of a product different from the order. Very poor communication.
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C
Rating: 1 out of 5
The product was faulty, and they did not respond when I mentioned it.
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F
Rating: 1 out of 5
An error was made on the proof while my order was correct, I had to place a second express order with very high shipping costs without any commercial gesture.
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B
Rating: 1 out of 5
Order delay
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P
Rating: 1 out of 5
At the time I am writing, I still have not received my order.. I am quite worried I absolutely need them for Thursday, July 10 without fail!
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C
Rating: 2 out of 5
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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A
Rating: 2 out of 5
Delivery postponed several times, material arrived 48h late.
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D
Rating: 1 out of 5
Great, thank you
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C
Rating: 4 out of 5
The only thing I don't like is not being able to turn off battery consumption
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O
Rating: 2 out of 5
Fast delivery and package in line with expectations.
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C
Rating: 4 out of 5
The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.
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X
Rating: 2 out of 5
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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S
Rating: 1 out of 5
My order was not fulfilled according to the order form and it was not delivered on time.
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C
Rating: 1 out of 5
For the moment, they charged me too much, I am writing you an email and I am still waiting for a response and the refund.
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S
Rating: 4 out of 5
For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.
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G
Rating: 1 out of 5
Following an error on the received order, I have been waiting for 10 days for my return to be taken into account. Customer service is completely unhelpful and refuses any phone exchange.
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