Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 1, 2 and 4 stars

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S
Svenja W.
Rating: 2 out of 5
following a purchase from 06/07/2025
Not delivered what was ordered!
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Rut B.
Rating: 1 out of 5
following a purchase from 30/06/2025
I put a QR code in the design, due to the poor quality of the print it could not be read.
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Miguel C.
Rating: 1 out of 5
following a purchase from 30/05/2025
Total failure to meet the deadline. Chaotic delivery of a product different from the order. Very poor communication.
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Carlos H.
Rating: 1 out of 5
following a purchase from 17/06/2025
The product was faulty, and they did not respond when I mentioned it.
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Fanny H.
Rating: 1 out of 5
following a purchase from 30/06/2025
An error was made on the proof while my order was correct, I had to place a second express order with very high shipping costs without any commercial gesture.
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Bertrand H.
Rating: 1 out of 5
following a purchase from 11/06/2025
Order delay
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Patrice H.
Rating: 1 out of 5
following a purchase from 22/06/2025
At the time I am writing, I still have not received my order.. I am quite worried I absolutely need them for Thursday, July 10 without fail!
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Claude G.
Rating: 2 out of 5
following a purchase from 12/06/2025
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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Alexandre T.
Rating: 2 out of 5
following a purchase from 24/06/2025
Delivery postponed several times, material arrived 48h late.
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Djones D.
Rating: 1 out of 5
following a purchase from 20/05/2025
Great, thank you
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Cristina G.
Rating: 4 out of 5
following a purchase from 20/05/2025
The only thing I don't like is not being able to turn off battery consumption
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Olivier L.
Rating: 2 out of 5
following a purchase from 11/06/2025
Fast delivery and package in line with expectations.
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Chloé V.
Rating: 4 out of 5
following a purchase from 27/05/2025
The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.
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Xavier M.
Rating: 2 out of 5
following a purchase from 27/05/2025
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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Stephane F.
Rating: 1 out of 5
following a purchase from 05/05/2025
My order was not fulfilled according to the order form and it was not delivered on time.
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Cristian S.
Rating: 1 out of 5
following a purchase from 06/06/2025
For the moment, they charged me too much, I am writing you an email and I am still waiting for a response and the refund.
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Silke B.
Rating: 4 out of 5
following a purchase from 09/05/2025
For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.
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Gaelle C.
Rating: 1 out of 5
following a purchase from 11/05/2025
Following an error on the received order, I have been waiting for 10 days for my return to be taken into account. Customer service is completely unhelpful and refuses any phone exchange.
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Laurence L.
Rating: 1 out of 5
following a purchase from 13/05/2025
Hello, I am not satisfied. I ordered 250 pink silicone bracelets and only received 150. Can you send me 100 silicone bracelets as ordered? Thank you, Laurence Le Gal.
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Olivier C.
Rating: 1 out of 5
following a purchase from 10/05/2025
The attachments of the bracelets are a problem!!
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Emma S.
Rating: 1 out of 5
following a purchase from 02/05/2025
I placed an order and I am disappointed with the quality of the keychains received... The result is not like the photo, it barely looks like fabric, as soon as you slightly bend the keychain, it keeps its shape and gets a crease... I don't think they will last long.... And unknowingly, they put a border on the creation that was not desired.
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Carlos S.
Rating: 1 out of 5
following a purchase from 15/05/2025
They did not deliver on time and do not accept the return of the item
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Luc O.
Rating: 4 out of 5
following a purchase from 09/05/2025
Ease of ordering, delivery
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Romuald B.
Rating: 2 out of 5
following a purchase from 26/04/2025
Color does not match the image!
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Sebastian B.
Rating: 1 out of 5
following a purchase from 24/04/2025
Unfortunately, the ordered goods were of very poor quality, very blurry. And the customer service leaves much to be desired.
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David Q.
Rating: 1 out of 5
following a purchase from 28/04/2025
Lost order, several phone calls to explain the problem. In short, not great. And I haven't seen the quality of the bracelets yet.
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Valerie P.
Rating: 4 out of 5
following a purchase from 09/04/2025
A bit long in the delays
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Philippe B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Product as per the order and fast delivery but expensive for express
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Sébastien D.
Rating: 2 out of 5
following a purchase from 18/04/2025
Ordered items perfect but the delivery time was not respected, as the proof was sent 3 weeks after the order. The package therefore arrived the day after it was needed (Basketball Tournament). What a shame!
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Vanessa B.
Rating: 1 out of 5
following a purchase from 23/04/2025
Not at all satisfied. The print quality is poor. Still waiting for a solution but without success.
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Mathilde G.
Rating: 1 out of 5
following a purchase from 21/04/2025
Wrong color delivered !!!
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Boilevin C.
Rating: 1 out of 5
following a purchase from 09/04/2025
Do not take into account customer requests Do not link the quote information with the order preparers
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Marie Pierre P.
Rating: 4 out of 5
following a purchase from 29/04/2025
Fast delivery...
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Virginie T.
Rating: 4 out of 5
following a purchase from 22/04/2025
Very good
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Steeve R.
Rating: 2 out of 5
following a purchase from 23/04/2025
Unfortunately not. I received more than 100 bracelets with poor print quality. I made a complaint. I am waiting for a response from them.
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Philippe L.
Rating: 4 out of 5
following a purchase from 26/03/2025
Quality is on point. With a responsive technical team.👍
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Nello R.
Rating: 4 out of 5
following a purchase from 05/04/2025
Awesome 👌
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Paul C.
Rating: 1 out of 5
following a purchase from 03/04/2025
non-compliant order
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Romain M.
Rating: 2 out of 5
following a purchase from 08/01/2025
long wait time, neck warmer arrived without the text and they only sent me back 50 out of 100
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Gertu - Ainhoa G.
Rating: 1 out of 5
following a purchase from 08/04/2025
I am not satisfied at all.. at minute 1 I wanted to modify the order and I couldn't... no one answered me or gave me an option... they charged me and that's it
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