Customer reviews of europaband

Hello, I am not satisfied. I ordered 250 pink silicone bracelets and only received 150. Can you send me 100 silicone bracelets as ordered? Thank you, Laurence Le Gal.

The attachments of the bracelets are a problem!!

I placed an order and I am disappointed with the quality of the keychains received... The result is not like the photo, it barely looks like fabric, as soon as you slightly bend the keychain, it keeps its shape and gets a crease... I don't think they will last long.... And unknowingly, they put a border on the creation that was not desired.

They did not deliver on time and do not accept the return of the item

Ease of ordering, delivery

Color does not match the image!

Unfortunately, the ordered goods were of very poor quality, very blurry. And the customer service leaves much to be desired.

Lost order, several phone calls to explain the problem. In short, not great. And I haven't seen the quality of the bracelets yet.

A bit long in the delays

Product as per the order and fast delivery but expensive for express

Ordered items perfect but the delivery time was not respected, as the proof was sent 3 weeks after the order. The package therefore arrived the day after it was needed (Basketball Tournament). What a shame!

Not at all satisfied. The print quality is poor. Still waiting for a solution but without success.

Wrong color delivered !!!

Do not take into account customer requests Do not link the quote information with the order preparers

Fast delivery...

Very good

Unfortunately not. I received more than 100 bracelets with poor print quality. I made a complaint. I am waiting for a response from them.

Quality is on point. With a responsive technical team.👍

Awesome 👌

non-compliant order

long wait time, neck warmer arrived without the text and they only sent me back 50 out of 100

I am not satisfied at all.. at minute 1 I wanted to modify the order and I couldn't... no one answered me or gave me an option... they charged me and that's it

I received an order with the completely wrong bracelet color. My first order arrived with the correct bracelet color, but my second order with the same design and colors placed few months later arrived with 600 bracelets of a completely wrong color. I asked to reprint them with the correct color or send me a refund as I had an event to launch my company, but the customer support of europaband replied that is not their fault because in the comment section I did not specify the pantone. I replied that at the time of the creation of the wristband on the website, when I have to select the colour it asks me for a HEX code, not a pantone. You should be asking directly for the Pantone during the creation of the design, and not putting a note saying that is recommended to write it down in the comments. No additional replies from Europaband. I will not order again from this company, and will not recommend it to my network.

THEY DO NOT MEET DELIVERY DEADLINES!

Good

Good web platform, simple and intuitive

I ordered dark green bracelets and they arrived light green.

absolutely not what was ordered and then stupid answers, that's just not acceptable

Good.

Hello, I forgot a number on the phone number to be inscribed on the bracelet. I informed by phone and by email the 2 digits to be added, but my request was not taken into account. Too bad.

The quality is good. There was a delay due to supply issues.

Disappointed that the logo did not appear in color on the bracelet.. Otherwise good.

Site is quite clear

On-site experience is OK despite some previews not working. Super efficient and quick on the proofs, thank you! However, the sales contact is terrible and refuses out of laziness to do the necessary tax paperwork for export. We had to go through a freight forwarder in a hurry to import our equipment on time.

Correct product but persistent defects on 500 silicone bracelets. I think they could have been avoided by checking the customization from the start, especially at this price.

Perfect. Bracelets.

Slightly long delivery times

Logo not legible, poor quality

The quality of the product itself isn't bad, but it's not exactly what we were looking for. We would have liked a sales person to call us and suggest something else. We were prepared to spend more to get something of better quality. Too bad

Hello I had ordered light blue bracelets with white printing. I received the blue bracelets but with a different color print. This is my disappointment, can you do anything if my customer is not satisfied? Sincerely Pascal VERNHES