The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
I ordered 200 bracelets. I even paid for the revision of the order, and I pointed out on 2 occasions that the color of the phrase on the bracelet was black. They sent it wrong, with the color blue. I would not repeat.
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Arielle M.
Rating: 4 out of 5
following a purchase from 13/11/2024
Fast delivery. However, 2 pages of labels were not printed.
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Berenice P.
Rating: 2 out of 5
following a purchase from 06/11/2024
We had a lot of trouble receiving our parcel, the GLS company was not very pleasant during delivery. We finally received our order, the bracelets are fine but about ten are broken, some during transport as I found pieces in the parcel, but some before the parcel was sent as parts were missing. We are quite disappointed for that. Have a nice day and good luck!
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Joël L.
Rating: 2 out of 5
following a purchase from 30/10/2024
I have received the strips I ordered. However, one of the requested colors is too dark. Indeed, the blue color is too dark compared to the one I requested. I can't read what's written on the band. Best regards.
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mohamed K.
Rating: 1 out of 5
following a purchase from 14/10/2024
Not what I expected
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THOMAS E.
Rating: 2 out of 5
following a purchase from 03/10/2024
Hello, on the last two orders for chokers and pouches, there were consequent delays of several weeks in delivery without our being informed. Sincerely
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Erika B.
Rating: 4 out of 5
following a purchase from 24/04/2024
satisfied with our order
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JULIEN G.
Rating: 4 out of 5
following a purchase from 24/10/2024
fast delivery
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Axel D.
Rating: 1 out of 5
following a purchase from 04/10/2024
Alas, last year we were delighted, but this year everything went wrong. It can happen, but ... this time it was rude: I was delivered a file that didn't correspond to the proof, and after a complaint I was told that they were basing themselves on what was written on the invoice (look for the mistake, it seems to me that the proof is authentic). To compensate, I'm offered a 50% refund, which is better than nothing, even if it's still 50% too much for products that are already in my garbage can, or awaiting mystery delivery! It's a shame, even though the prices are excellent and some people (Monique) go out of their way to offer a personalized service.
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Pablo S.
Rating: 1 out of 5
following a purchase from 03/10/2024
The wristbands were of very poor quality, the ink was all smudged and they also did not answer the complaint.
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VINCENT G.
Rating: 1 out of 5
following a purchase from 04/10/2024
fast delivery, the cords are top notch but the plastic sleeves arrived all folded and unusable. Mail sent on receipt with photos but no return.
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Gomes L.
Rating: 4 out of 5
following a purchase from 29/09/2024
Perfect as usual
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Ruth B.
Rating: 2 out of 5
following a purchase from 09/09/2024
the color is lighter than expected and my logo has no inscription, the problem is that your preview on the site doesn't really match. I'd like to recommend it, if possible!
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GAEL C.
Rating: 1 out of 5
following a purchase from 26/09/2024
It wasn't my name on the order form but my association's email address, not easy to negotiate with the delivery company.
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thierry S.
Rating: 2 out of 5
following a purchase from 23/09/2024
For the 2nd year in a row, I was very, very worried that I wouldn't receive them in time. 1500 coureurs....not having any news, I called on Friday 27/09 (2 days before the virade de l'espoir and our color run) and was told that the order had been lost...I had to insist that it be sent back to me urgently. I finally received the parcel on Saturday morning (even though chronopost had sent me 1 e-mail telling me that the parcel would arrive on Monday 30/09).
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JOSE MANUEL L.
Rating: 1 out of 5
following a purchase from 09/09/2024
A SCAM, DO NOT ANSWER THE PHONE, THE ORDER DOES NOT ARRIVE ON TIME, AND DO NOT GIVE SOLUTIONS, IF YOU WANT TO THROW MONEY THIS IS YOUR SITE
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Seth O.
Rating: 1 out of 5
following a purchase from 29/08/2024
Before placing an order, I was assured that it would arrive in time for the event. As it turns out, they arrived 4 days after the event. Not only that, but the bracelets were not what I ordered. On top of that, I receive no response from customer service even though I call and write to them. Disappointed.
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LUIS A.
Rating: 1 out of 5
following a purchase from 19/09/2024
I paid for an express delivery service (calling ahead and making sure it was so I was paying almost double for the order) and it arrived when I no longer needed it 5 days after the agreed day. They have not solved anything (I ask for compensation for the difference of the extra cost).
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Jeanette Lucía L.
Rating: 1 out of 5
following a purchase from 09/09/2024
The order arrived wrinkled, the print is of VERY BAD QUALITY, you can see all the print pattern in the ink. I am very dissatisfied.
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Guy G.
Rating: 1 out of 5
following a purchase from 29/08/2024
I received the parcel three days after my service and had to collect it from the GLS carrier.
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LOIC D.
Rating: 1 out of 5
following a purchase from 05/08/2024
Very long wait for product design and delivery.....
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JENNIFER M.
Rating: 2 out of 5
following a purchase from 02/08/2024
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
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Titouan M.
Rating: 4 out of 5
following a purchase from 09/08/2024
Delivery on time, good product quality, good logo printing, good packaging, good communication about the order.
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Piet G.
Rating: 1 out of 5
following a purchase from 09/08/2024
Where are my paid products?
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Herbert G.
Rating: 2 out of 5
following a purchase from 20/07/2024
Some ribbons, especially the white lettering, were partially incompletely colored.
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Sébastien D.
Rating: 1 out of 5
following a purchase from 05/08/2024
Very bad experience. I paid for the BAT option, but it was automatically validated without being asked. In addition, I have been waiting more than 10 days to be contacted to find a solution that has my contact details.
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DORIAN K.
Rating: 1 out of 5
following a purchase from 07/08/2024
Still nothing received
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Jochen K.
Rating: 1 out of 5
following a purchase from 24/07/2024
Fast and good
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Clemence D.
Rating: 4 out of 5
following a purchase from 27/07/2024
Satisfactory order, just a shame not to be able to put the logos in any color other than black. They're not visible and no pre-production email to inform me of this.
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BILE K.
Rating: 1 out of 5
following a purchase from 01/08/2024
Fast and efficient
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Lolita O.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good product. Conforms to order.
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didier L.
Rating: 1 out of 5
following a purchase from 22/07/2024
Not as ordered, yellow bracelet with a white stripe. Not great.
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Didier P.
Rating: 4 out of 5
following a purchase from 19/07/2024
Fast and efficient
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Elisa O.
Rating: 4 out of 5
following a purchase from 01/07/2024
Just what I expected, the motif is very well embroidered on the key ring, the only points to complain about are the bits of thread that stick out in the corners of some key rings (not very disturbing) and the location of the motif which is more or less too close to the ring depending on the key ring, but these are details, I'd recommend!
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Roberto B.
Rating: 2 out of 5
following a purchase from 29/06/2024
The product is of good quality. But the delivery time is too long
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Martin B.
Rating: 1 out of 5
following a purchase from 29/06/2024
The first order was lost, the second came too late. What can I say about that. I haven't got the money back yet either. I'll probably have to take care of it myself. So all in all, absolutely subterranean.
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Helena S.
Rating: 1 out of 5
following a purchase from 01/07/2024
The bracelets arrived in black and white when clearly the invoice showed a picture of the bracelet in color. I will claim
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MARINE A.
Rating: 1 out of 5
following a purchase from 13/06/2024
Never received
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Christelle C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fast and perfectly compliant order.
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Miguel C.
Rating: 4 out of 5
following a purchase from 07/06/2024
No communication despite having sent a message. Delayed delivery, much longer than expected.
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