Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 1, 2 and 4 stars

Reset filters
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2022
Good responsiveness and compliant product.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2022
Fast, efficient delivery
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 20/05/2022
Navigation on the site is very simple and easy to understand. The information is clear and concise. And the ordering and shipping time is short.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
RAS, just the payment conditions imposed (payment before shipment)
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
Varieties and ease for creating bracelets
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/06/2022
Order not received yet the deliveryman noted delivered but nothing received ..and no trace of chrono poste super
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 31/05/2022
They are as I expected to receive them
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/06/2022
Hebert
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 27/05/2022
They do not send the graphic proof before, they do not center the engraving, ...
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 18/05/2022
I was asking nicely to be sent the invoice of my order with my company's cif, and they never attended me. It is as if there was no one on the other side.
Company not recommended at all
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/05/2022
I'm not happy, because UPS didn't deliver my order, I'm still waiting... They say they left it in the mailbox but nothing arrived in my hand, I'm disappointed.
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 22/05/2022
They sent me different bracelets than the ones I ordered. They did NOT respond to my request for a refund.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2022
Delivery slightly delayed, products as expected.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/05/2022
We paid when we ordered, delivery times not respected (delivered after the event!) Unreachable on the phone No reply to my messages No professional sense HONEST I STRONGLY DISCARD
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
I would have liked more communication about the final proof, and nobody answered the phone, but overall I was satisfied.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2022
Perfect and fast, that's what I expected.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/05/2022
Hello, As explained in my e-mail, we have received our order. I just wanted to inform you that the bracelets do not conform to the validated proof. I had asked for the logo to be as close as possible to the adhesive strip, and this is the proof that I validated. Unfortunately, this was not the case. And that's out of 21,000 wristbands ordered!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
Easy-to-use site.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2022
Pleasant exchange, present interlocutors
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2022
Quality bracelets, but the wait was a bit long
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2022
Fast delivery and identical bracelets to order
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
ALL CLEAR.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/04/2022
I decided to order from europaband because of the quality of the products and the fast delivery the site offered. After 10 days and no news, I contacted the brand on the site, then by e-mail, then by telephone. I asked if it was possible to cancel the order, since the bracelets would arrive after my event. It's not possible. Production hasn't started, but it's impossible to cancel. Incomprehensible.
In the end, I didn't receive my bracelets in 10 or even 14 days, but 3 weeks later! I lost more than 300€ and gained 400 bracelets which are of no use to me.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/04/2022
bracelet not in conformity with the visuals sent, ink smudges on the back, cut-outs in the middle of the visuals! for an express order I'm disappointed, the normal order is of better quality! it's a shame!
Translated reviews
Response from europaband
Hello, You ordered 150 bracelets in express which we made you in the urgency (24h instead of 4 days). Following our discussions, you received 163 bracelets as mentioned on the phone. The rest of the bracelets supplied were offered to you as they had defects (due to the rush in production, absence of quality control).
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/05/2022
Why two simply because I ordered bracelets and the postage was more expensive than the product.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2022
Nothing to report
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
It's ok
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/03/2022
Delayed delivery - we were afraid right up to the last moment that we wouldn't receive the bracelets we ordered for the Féria d'Arles. Without these bracelets we wouldn't have been able to work properly. So average average even if the result is satisfactory.
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 03/04/2022
Not bad bracelets, we will have to try them and see the result. Non-compliance: * * Before any printing, we will send you by email a mock-up of your order with your file ** Text according to your website. where is that email? you never sent it. I wrote you an email with a photo of my previous bracelets to see how the two logos were placed, email without reply. in short. You have sent the bracelets with only one logo without attending to the customer's requests.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Please note that lead times can be quite long.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
well
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
Perfect order and shipping!
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 16/03/2022
They do not answer emails. They don't have a contact phone number. They have a chat that is always offline. I cancelled the order and despite that they sent it and it has been lost. I have asked them for a refund of what I paid and they act crazy.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2022
The package arrived on time !!!!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Ras.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
My order arrived incomplete ... 1000 bracelets paid for and still 120 missing ...
Translated reviews
Response from europaband
Hello, I'm sorry for this oversight. Why didn't you inform us by phone or e-mail to solve this problem? Could you tell me the quantity you need for these colors so that I can send you the missing bracelets? We look forward to hearing from you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2022
Easy to use Recommended for PCs rather than phones
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
Very fast Not very expensive However, the print on the first bracelet of each series is slightly cut, perhaps a calibration problem.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Rather long order, having taken 22 euros for postage to get it quickly.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2022
Easy
Translated reviews
We use cookies for audience measurement and improving user experience.