Customer reviews of europaband

the order is more than a week late and still hasn't arrived, the invoice was made wrong 3 times even indicating the correct data in writing

We ordered fabric bracelets and received paper bracelets, not at all the level of quality we wanted for our event. Would it be possible to request a refund?

The delivery has not arrived. Where is my order?!

Does not respect manufacturing or delivery deadlines. Does not respond to messages. Useless.

Partially compliant with the proof. Logo not centered on the tokens. However, manufacturing and delivery time is very short.

The color is absolutely not in accordance with what we ordered.

Deadlines not met

The product is good. However, the website is very slow and customer service is only in English or by phone only in French.

I am not satisfied. It arrived later than proposed and also they did NOT pay attention to the instructions, which is why it was delivered later. Bad

Lack of professionalism in the explanations...

we ordered places for galas and the numbering of the bracelets did not follow; the fault fell back on us under the pretext that we did not specify it at the time of the order we do 6 galas a year for 20 years and it's the first time there is no logic; too bad we wanted to work with a French company

Good exchanges to finalize the order which is delivered quickly, but the products, not sufficiently protected, arrived damaged. Customer Service does not respond to the complaint. Very disappointed.

No respect for the order, I ordered express 48h, the delivery was made to a pickup point, and they didn't even wait and sent it back to the sender. Europaband asked me to pay for the order again, so a price of 800€

Order request identical to the previous one but color not respected. No alert on the color difference that may occur without pantone transmission.

Since the products were not delivered as ordered.

I am still waiting for a response from them regarding a neck strap that came out yellow instead of beige..

Very poor print quality, I have filed a complaint and I am waiting for their response.

To be a company that makes cards, I sent them the logo of my festival and they couldn't print it... they had to refund me and do it with another company

The bracelets do not have the clasp we ordered! We ordered bracelets with a reusable snap closure ring, but the bracelets we received have the plastic closure with teeth, which makes them neither adjustable nor reusable...

I don't arrive on time, breach of delivery deadlines

Not usable

I ordered badges, the thickness of the cardboard is too thin... so for the price, I am disappointed. Also, I asked if there were cords, I was never answered and there were no cords!!

The order arrived quickly and on time, but I would have liked to be informed that the logo was not visible well... Another thing, I paid the extra fee for express shipping and the company (without notifying) delivered it to a pickup point. They did not send it to my home, as I had requested and also paid the extra (approximately 30€)

We did not receive the requested content

Perfect match for my order.

too many colors, does not match the color on your site

Product delivered quickly but not perfectly compliant with the proof and especially the tokens are much thinner than usual.

This review concerns the CARRIER! After receiving a delivery message while WE WERE AT HOME AT THE TIME OF DELIVERY, we check our mailbox: NOTHING! We call to find out where our package is: over 23 EUROS IN PHONE CHARGES (THANK YOU!!!) and we still don't know more... After several days, a neighbor (same house number as us but DIFFERENT STREET and DIFFERENT NAME) brings us our package, luckily he didn't keep it!!! For a package that was supposed to be handed over in person WITH CODE, UNACCEPTABLE!!! Moreover, the carrier had our mobile number (certainly eager to finish his route to go home), it's so much easier to put the package in another mailbox, the customers just have to figure out how to retrieve it. But these same customers also work and have other things to do!

package not received lost?

Order arrived with defects, I suggested to reorder by paying but simply with a discount which was refused by saying that everything was compliant.

Hello, The deadline was not respected. We received the wrong package. Not much tracking. No compensation offered.

A bug told me that my order was not placed. I received an email from EUROABAND saying payment error. So I placed an order again. 3 hours later I received a new email from EUROABAND telling me that the first order was actually placed so they charged me for both orders. I sent the screenshots to EUROABAND to explain. They still printed both orders pretending not to see the email. They do not want to issue a refund. Also, the second order was cheaper because I did not take the BAT option. But on my bank statement, it appears that they charged me the same price even though the order and the invoice are cheaper, outrageous.

Product conforms to what was requested even though a good number of badge holders were not properly finished. Precise and punctual in delivery times and methods.

Prices have doubled since last year

Good print quality. Irregular cutting. Correct quality-price ratio

I had requested to modify my order (adding a ring closure) and I only received the bracelets

Not really any listening or responsiveness towards the customer. However, quality bracelets and timely delivery

Indicated in several places that I wanted the numbered bracelets from 1 to 300 and you haven't done it.

The product was fine! However, I had to wait about five weeks in total. I would have wished that they would inform me about the delay; I had to inquire myself after a few weeks....

Everything is correct, but I ordered 1000 bracelets and I received 990