Customer reviews of europaband

C

Comprador verificado

Rating: 4 out of 5

Published on 29/10/2019 à 11h45 following a purchase from 14/10/2019

Always very friendly

Translated reviews

C

Comprador verificado

Rating: 3 out of 5

Published on 29/10/2019 à 09h33 following a purchase from 20/09/2019

The shipment arrived correctly in time and condition. I received a phone call to notify me of arrival in a timely manner. The product was deposited in a safe place for collection, the collection was done properly. But I got a big surprise in the amount, when I found that the product was worth 4.60 € and the shipping costs were 8.50 €. This is more than double the value of the product. It seems to me something abusive.

Translated reviews

Response from europaband Published on 29/10/2019

Dear customer, Thank you very much for your comment. We will take it into account for your future orders and we hope to work with you again. We are sorry for the inconvenience. Best regards.

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 09h28 following a purchase from 17/08/2019

They arrived quite fast, in good condition and with perfect printing. We will repeat for sure.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Rosalia, Thank you very much for your comment. We are delighted that you liked the final result, we hope to see you again soon! Best regards

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 08h54 following a purchase from 28/07/2019

It is easy and convenient to design your own bracelet. Good customer service.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Kristina, Thank you very much for taking the time to give us your feedback. We look forward to working with you again soon. Best regards.

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 08h49 following a purchase from 07/02/2019

Fast and effective service. Very attentive in the treatment.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 29/10/2019 à 08h46 following a purchase from 17/10/2019

Fine

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 08h20 following a purchase from 20/08/2019

Everything perfect

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 29/10/2019 à 07h43 following a purchase from 31/05/2019

It arrived several days late and was of no use to me. I did not get my money back, and they were not responsible for the delay.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Juan Miguel, Indeed, the delivery can sometimes take longer when it is a little bit far away.
Unfortunately, we can not control the smooth running of each delivery, nor can we manage each delivery person but we are trying to correct this problem by using another carrier. We apologize for the inconvenience. Best regards

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 03h21 following a purchase from 20/08/2019

All correct

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 28/10/2019 à 23h12 following a purchase from 15/07/2019

All good and the person we dealt with super friendly. The problem the courier that the order arrived out of date and we could not use and they were liars.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Esther, Thank you for your review. It is true that the courier did not behave well with you and we are very sorry. We are trying to improve this point. Best regards,

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 21h03 following a purchase from 07/08/2019

All correct, I like the product!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 20h17 following a purchase from 26/02/2019

Very professional, and very good quality, totally recommended.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 28/10/2019 à 20h12 following a purchase from 15/08/2019

Nothing to say except that everything is perfect

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 20h10 following a purchase from 15/02/2019

Good advice good quality and good service fast and efficient. Definitely worth repeating.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 19h18 following a purchase from 15/03/2019

Reliable people, quality and professionalism.

Translated reviews

C

Comprador verificado

Rating: 3 out of 5

Published on 28/10/2019 à 18h52 following a purchase from 13/06/2019

It took a long time to clarify the price due to different sizes and colors. Otherwise fine

Translated reviews

Response from europaband Published on 29/10/2019

Good morning Carlos, Thank you for your review, we will try to improve this point to make it easier for our customers. Best regards,

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 18h33 following a purchase from 20/02/2019

Good experience and attention. We exchanged several emails until we got the design I wanted.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 18h24 following a purchase from 04/12/2018

Everything was great. Perfect result and very good service.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h51 following a purchase from 14/10/2019

Very good price and speed

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h49 following a purchase from 02/09/2019

Everything correct, from the quality of the product to the delivery time. Serious and reliable manufacturer.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 28/10/2019 à 17h46 following a purchase from 26/06/2019

I am still waiting for the invoice WITHOUT VAT. The product itself is fine, but I have never received the invoice without VAT.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Alejandro, Thank you for your comment, we did not send the invoice without VAT because you agreed to pay for it in exchange for additional products equivalent to the value of the VAT charged, so obviously we could not send you an invoice that was different from what you paid.
Therefore, we obviously could not send you an invoice that would be different from what you paid.Regards

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h43 following a purchase from 17/06/2019

I have ordered 2 orders and they have always delivered on time. Thanks for everything and the customer service is also very good!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h42 following a purchase from 10/09/2019

Perfect treatment and no problems. They usually meet delivery deadlines.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h29 following a purchase from 16/04/2019

The delivery was on time, the communication was very good and the quality of the product was excellent.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 28/10/2019 à 17h13 following a purchase from 11/07/2019

They can improve communication about delivery times.

Translated reviews

Response from europaband Published on 29/10/2019

Thank you very much for your comment. We take it into account and we will try to improve this point. Best regards.

C

Comprador verificado

Rating: 1 out of 5

Published on 28/10/2019 à 17h00 following a purchase from 19/07/2019

The words will be gone in a couple of days!

Translated reviews

Response from europaband Published on 29/10/2019

Dear David, Thank you for taking the time to send us your comment. We are sorry to hear that the quality of our products was disappointing. If you would like to contact our customer service, we can try to find a solution. Best regards,

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 16h56 following a purchase from 13/08/2019

The order arrived on time and people were delighted with the bracelets.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Francisco, We are very happy that it was a success, we hope to see you again soon! Best regards

C

Comprador verificado

Rating: 3 out of 5

Published on 28/10/2019 à 16h55 following a purchase from 02/09/2019

Fast service and good quality

Translated reviews

Response from europaband Published on 29/10/2019

Thank you very much for your review, see you soon!

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 16h54 following a purchase from 15/07/2019

Very good value for money

Translated reviews

Response from europaband Published on 29/10/2019

Thank you very much for your comment! A pleasure to serve you!

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 16h53 following a purchase from 27/05/2019

:) :)

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 28/10/2019 à 16h50 following a purchase from 13/03/2019

They made a mistake in the color of the bands, after contacting them and recognizing their mistake, the solution they gave me was a small discount for the next order. When I told them that I was not satisfied with the solution they gave me, they stopped answering.

Translated reviews

Response from europaband Published on 29/10/2019

Dear customer, Thank you for your feedback. We are very sorry for the mishandling of your problem. We will review our manufacturing processes to prevent this type of problem from happening again. We apologize for the inconvenience. Best regards.

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 16h50 following a purchase from 04/06/2019

Excellent service and quality of products. Thank you

Translated reviews

Response from europaband Published on 29/10/2019

Dear Annalisa, Thank you very much for your review, we hope to see you again soon! Best regards

A

Acheteur vérifié

Rating: 5 out of 5

Published on 25/10/2019 à 11h25 following a purchase from 11/10/2019

I've placed several orders with Europaband and they're always top-notch, with great after-sales service. The products are really good and inexpensive.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 25/10/2019 à 09h45 following a purchase from 23/10/2019

Very fast delivery

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 24/10/2019 à 18h44 following a purchase from 23/10/2019

Super

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 23/10/2019 à 09h41 following a purchase from 18/10/2019

Fast and attentive Thank you

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 23/10/2019 à 07h26 following a purchase from 10/10/2019

Very good

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 22/10/2019 à 21h20 following a purchase from 20/10/2019

Great and fast!

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 22/10/2019 à 21h12 following a purchase from 20/10/2019

Ordered on a Sunday evening, received Tuesday lunchtime. Compliant and fast. Perfect.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 22/10/2019 à 19h49 following a purchase from 21/10/2019

Order handled perfectly and with great responsiveness. Thank you

Translated reviews