Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Easy to get to, but difficult to reach.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very good, except that I can understand that there is a lot of work, but not answering the phone is not very professional... Order arrived on time all the same! Product as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very good turnaround time, but it was impossible to reach them by phone or e-mail.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Not easy to create an account, site not intuitive and complicated. On the other hand, I have no complaints about ordering, delivery (very fast) and billing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
quick and easy
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2021
My order that was paid with delivery was not delivered. So I lost my order and my money! I don't use it yet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
Impossible to get anyone on the phone!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
Hello, Some bracelets do not have the logo. Very good for the delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
ras.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Delivery as ordered and very quick turnaround
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2021
Very random delivery. A direct contact with either you or UPS is made very impersonal by the use of "robot". This is very regrettable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
A bit skeptical at first, but in the end very good. However, I couldn't reach them by phone and they didn't reply by e-mail either. Too bad. Service to be improved or not offered at all. Order arrived 1 day late. Overall, the product is true to my order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2021
Does not respect deadlines. Ordered 1 month ago and I'm still waiting for my bracelets... Bad follow-up
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2021
Fine, but no email of a proof or at least a visual rendering of the file integration before manufacturing!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
This is the third time we've used europaband and for the first time we're disappointed, firstly because of the color of the bracelet, which we wanted to be gold and which is instead mustard, and secondly because of the delivery. I had specified the days and times of delivery but this was not respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2021
++++
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Order taken quickly, but delivery problem: one of the items was not delivered, but was not out of stock. I had to contact you to arrange shipment (4-day delivery delay!).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
easy and very fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2021
The visual received is not the one displayed on the order form and no after-sales service at the moment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Good. Fast delivery and quality as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Fast delivery. The best!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2021
0 delivery service! The driver calls me to tell me that he has too many customers to deliver and that he will leave my order in a relay point!!!! 10 € for a delivery like that you have to change service provider!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Satisfied with exchanges, delivery a little long (covid? Brexit?...)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2021
As requested
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/06/2021
I am disappointed to receive a damaged piece of furniture.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Choice, quality, fast delivery, only one drawback, a little expensive as there are few competitors.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/06/2021
Unfortunately, the book bracelets with the press studs to close them were very difficult to fasten :(. Delivery times were also extremely long. In short, not satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
GOOD, FAST WORK
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/06/2021
all right
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/06/2021
Very fast
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/04/2021
everything ok, a little slow from the moment of the order but it is as advertised.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/10/2020
Very bad, an unpleasant experience. Would not recommend!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/07/2020
Correct delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/08/2020
Over a month to receive the order with a shipment supposed to arrive on Friday by Saturday at the latest, received on the Monday after our event. Deadlines are not respected and order tracking is not serious.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2020
30 bracelets were missing
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Response from europaband
Hello, Which bracelets did you miss? You should have notified us so that we could send you the 30 missing bracelets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Great!
Think of the customs clearance costs that would facilitate the commercial relationship with the end customer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
easy to understand
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