Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2021
++++
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Order taken quickly, but delivery problem: one of the items was not delivered, but was not out of stock. I had to contact you to arrange shipment (4-day delivery delay!).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
easy and very fast delivery.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/08/2021
The visual received is not the one displayed on the order form and no after-sales service at the moment.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Good. Fast delivery and quality as expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Very responsive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Fast delivery. The best!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/08/2021
0 delivery service! The driver calls me to tell me that he has too many customers to deliver and that he will leave my order in a relay point!!!! 10 € for a delivery like that you have to change service provider!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Satisfied with exchanges, delivery a little long (covid? Brexit?...)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/05/2021
As requested
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/06/2021
I am disappointed to receive a damaged piece of furniture.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Choice, quality, fast delivery, only one drawback, a little expensive as there are few competitors.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/06/2021
Unfortunately, the book bracelets with the press studs to close them were very difficult to fasten :(. Delivery times were also extremely long. In short, not satisfied.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
GOOD, FAST WORK
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Comprador verificado
Rating: 4 out of 5
following a purchase from 21/06/2021
all right
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Comprador verificado
Rating: 4 out of 5
following a purchase from 07/06/2021
Very fast
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Comprador verificado
Rating: 4 out of 5
following a purchase from 20/04/2021
everything ok, a little slow from the moment of the order but it is as advertised.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/10/2020
Very bad, an unpleasant experience. Would not recommend!
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Comprador verificado
Rating: 4 out of 5
following a purchase from 08/07/2020
Correct delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/08/2020
Over a month to receive the order with a shipment supposed to arrive on Friday by Saturday at the latest, received on the Monday after our event. Deadlines are not respected and order tracking is not serious.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/09/2020
30 bracelets were missing
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Response from europaband
Hello, Which bracelets did you miss? You should have notified us so that we could send you the 30 missing bracelets.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Great!
Think of the customs clearance costs that would facilitate the commercial relationship with the end customer.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
easy to understand
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Fast, nickel-plated
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/07/2020
I had to call 3 times for my order to finally be shipped!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2020
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
very fast service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Good delivery time and very good quality A little expensive
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Comprador verificado
Rating: 4 out of 5
following a purchase from 18/06/2020
They have met the manufacturing and delivery deadline.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/06/2020
The people are extremely nice, only my ups delivery at 22 euros the next day was not respected by the carrier. It's a shame...
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Response from europaband
Hello, Sorry for the inconvenience. You ordered on July 1 and UPS tried to deliver on July 2 at 13h25. According to them you were not available and they dropped off your order at the nearest parcel relay as indicated by e-mail. When your order is shipped you receive an e-mail with the tracking link to check the delivery status. Sorry again if you lost a few days.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/04/2020
Nothing to report
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/04/2020
Supplement paid for fast delivery which arrived after everyone else's.
I'm still waiting for reimbursement of the extra charges paid for priority processing.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/04/2020
Delivery times postponed from week to week. Order placed on 12/04/2020 and received at the beginning of June when it was supposed to be delivered before the deconfinement for our employees. I do not recommend
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/04/2020
Delivery time not respected
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Delivery very late ... no response to email ... ah if after 10 days to say "we are overwhelmed" ... not professional at all and they do not care. A FUIR
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
easy to use
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/02/2020
Practical, easy-to-use site. The team is always available and ready to help with any problem!
The only drawback was a delay in production, so we didn't get the bracelets in time for our event.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2020
Delivery arrived later than announced...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
Very easy to access
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
efficient and very fast
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