Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 1, 3 and 4 stars

Reset filters
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Very good, a plus for small orders would be to offer a longer and less expensive shipping rate, and relay points.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
Very good
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/08/2019
Good value for money, but the customization options are not respected.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
Great!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2019
I recommend this site
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2019
Reliable and practical
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2019
Order received later than last time.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2019
A wide range of products.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/07/2019
Well except the delivery (please stop using UPS, it's always a source of trouble, postponed deliveries, wasted time). Sometimes you wonder if they're just learning their trade! I'm really unhappy to have opted for the 24-hour delivery service, only to be delivered after the "normal" delivery date, and to have wasted my time going from delivery point to delivery point.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2019
WELL
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
Clear and harmonious, with plenty of choice.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2019
Super quality, fast manufacturing, I'm very satisfied. Delivery, on the other hand... Europaband ships quickly, the problem is that delivery is made with UPS. I had major problems with this delivery company for my parcel, which wandered around several cities for more than 3 days, circling around my home, without any information to give me. If it's possible to order with another carrier, I'll place all my future orders on this site!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/07/2019
clear site
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/07/2019
I couldn't find a way to add a logo to the text on the bracelet. Very fast!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/07/2019
the site is fine
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2019
Product corresponds to our expectations and delivered on time. Very satisfied.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/06/2019
A FEW scares about the delivery time. But the order arrived on time; communication is complicated. I sent an email as recommended by the operator, but it was never processed. So no addition on my bracelets as requested.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2019
Eeee
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/06/2019
The bracelet is nice, but the color doesn't exactly match the one on the website.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/06/2019
the site is too basic, you can't see the preview of a personalized product and you only see the result once you've received the bracelets. it's a shame because the product is good.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/06/2019
Out of time 10 days after the event - Difficulty with commercial gesture and file follow-up - I would not recommend to neighbouring associations.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
Well-designed site and easy-to-prepare customization, but it's a shame we can't always get a preview of the final bracelet.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/05/2019
never received delivery request refund
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/06/2019
transport delays
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2019
Hello, I'm already ordering the same type of bracelets for the 3rd time and the site is easy to access and fairly simple to use.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
Good products. Reasonable prices. Fast delivery.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2019
////
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2019
efficient
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2019
easy to order. Fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/05/2019
My first order was cancelled without refund. My second order arrived after the deadline.
Translated reviews
Response from europaband
Re bonjour, As mentioned by e-mail the refund has just been made, we were not able to refund you the same day and have slightly forgotten the following days ... Sorry. Concerning your second order, we are opening an inquiry with UPS who should have delivered you on the 10th and not on the 14th.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/05/2019
ok for the site
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2019
Fine
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2019
Site OK
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/04/2019
product delivered on time and as requested
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2019
I am satisfied with the entire ordering process.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2019
Fine
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/04/2019
not enough product description, especially about how to close the bracelets; I chose the reusable ring by default;
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2019
Good site, easy to use and secure. But a bit expensive.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/04/2019
Fast order taking. Fast delivery,
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2019
simple and precise
Translated reviews
We use cookies for audience measurement and improving user experience.