Customer reviews of europaband

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/04/2019 à 23h13 following a purchase from 23/03/2019

A little long, but we had been warned, so it was great!

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Acheteur vérifié

Rating: 3 out of 5

Published on 12/04/2019 à 07h39 following a purchase from 08/04/2019

Navigation is user-friendly, but when accessing the configurator, the cursor doesn't go to the text zone, and you try to click on the little square that indicates the text zone, when this isn't possible.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/04/2019 à 22h42 following a purchase from 09/04/2019

Satisfied with the result

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/04/2019 à 14h55 following a purchase from 02/04/2019

for a first order very well

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/04/2019 à 21h49 following a purchase from 18/03/2019

correct site

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2019 à 12h37 following a purchase from 28/03/2019

At first not very intuitive when you don't know the exact spa, but the search allows you to find what you're looking for.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2019 à 08h59 following a purchase from 29/03/2019

Very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/04/2019 à 14h58 following a purchase from 21/03/2019

No problem and clear

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2019 à 21h26 following a purchase from 25/03/2019

Fast, well printed product. Substantial shipping costs for Switzerland

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/03/2019 à 09h22 following a purchase from 13/03/2019

Good, no problems to report.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/03/2019 à 14h05 following a purchase from 11/03/2019

Order carried out and received in good condition.

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Acheteur vérifié

Rating: 3 out of 5

Published on 25/03/2019 à 13h57 following a purchase from 14/03/2019

Average, fortunately the delivery error was quickly rectified.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/03/2019 à 16h40 following a purchase from 18/03/2019

Very good site.

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Acheteur vérifié

Rating: 3 out of 5

Published on 18/03/2019 à 22h16 following a purchase from 11/03/2019

An efficient and practical site

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/03/2019 à 16h59 following a purchase from 13/03/2019

very accessible, easy-to-use site

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/03/2019 à 20h26 following a purchase from 06/03/2019

Easy to access and very responsive to the email sent

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/03/2019 à 08h32 following a purchase from 08/02/2019

Fine

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/03/2019 à 11h44 following a purchase from 01/03/2019

Fine, no problems to report

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/03/2019 à 14h02 following a purchase from 19/02/2019

I'm missing a few emails to let you know about changes in order status... Otherwise perfect.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/02/2019 à 18h29 following a purchase from 06/02/2019

site very responsive to requests concerning delivery, deadlines were well met.

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Acheteur vérifié

Rating: 1 out of 5

Published on 17/02/2019 à 08h03 following a purchase from 26/01/2019

I was not informed of the delivery at the relay point and then, after contacting europaband, when I wanted to collect my parcel, the relay did not think they had it... contact europaband again, return to the relay to finally discover bracelets that are not what we expected. Disappointed.

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/02/2019 à 21h47 following a purchase from 13/02/2019

Easy-to-use site

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/02/2019 à 23h02 following a purchase from 31/01/2019

good product

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/01/2019 à 11h37 following a purchase from 11/01/2019

Excellent presentation and explanation, easy to use.

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/01/2019 à 08h02 following a purchase from 25/01/2019

Very good products despite slightly expensive delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/01/2019 à 08h37 following a purchase from 13/01/2019

Send product on time

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/01/2019 à 10h06 following a purchase from 09/01/2019

fast and efficient!

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/01/2019 à 21h08 following a purchase from 02/01/2019

intuitive and stable!

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/01/2019 à 11h48 following a purchase from 08/11/2018

difficulties in validating and viewing the order obligation to repeat the order 3 times (successful after call)

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Acheteur vérifié

Rating: 1 out of 5

Published on 05/01/2019 à 01h12 following a purchase from 20/12/2018

After discussing the design of the bracelet by email with one of the Europaband specialists and concluding which exact design was going to be used for the bracelet, I received my order of bracelets, which had been produced without having taken into account at all the design concluded during the email exchange. I don't recommend this under any circumstances if you have any clarifications to add by email. Very disappointed.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/01/2019 à 16h00 following a purchase from 29/11/2018

Good and fast

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Acheteur vérifié

Rating: 1 out of 5

Published on 31/12/2018 à 13h50 following a purchase from 21/11/2018

I never received the package !!!!!!! thank you for our concert !!!!!!!!!!!!!!!

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Acheteur vérifié

Rating: 3 out of 5

Published on 19/12/2018 à 20h08 following a purchase from 17/12/2018

Good products, shipping costs are very high!

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/12/2018 à 13h32 following a purchase from 27/11/2018

Large selection, easy to order, fast delivery!

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/12/2018 à 10h42 following a purchase from 12/09/2018

Very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/12/2018 à 15h12 following a purchase from 25/10/2018

Very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/12/2018 à 09h16 following a purchase from 09/11/2018

Easy-to-read and easy-to-use site. Plenty of choice to suit all tastes and budgets.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/12/2018 à 11h29 following a purchase from 25/09/2018

Easy-to-use Europaband website. Responsive too.

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Acheteur vérifié

Rating: 1 out of 5

Published on 04/12/2018 à 06h30 following a purchase from 25/11/2018

Order received the day after the event, although the express delivery charges were exorbitant. 50 euros wasted, I'll never use Europaband again.

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Response from europaband Published on 10/12/2018

Hello, We're very sorry about this inconvenience, it's very strange because UPS always delivers within 24 hours without fail with the service you've chosen. We can offer you a €25 credit corresponding to the amount of the express delivery charges.

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Acheteur vérifié

Rating: 1 out of 5

Published on 03/12/2018 à 21h15 following a purchase from 07/11/2018

On a previous order, I was very satisfied with the product, so I confidently recommended it, which is called loyalty. However, the bracelets don't have a counterfoil, and this is not indicated on the explanatory leaflet. What's more, the numbering doesn't follow. This is very annoying for my association's accounting department. I called the after-sales service and was simply told that it's like that, that you've changed supplier and that's it...I wouldn't recommend you any more... I'm very disappointed.

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Response from europaband Published on 04/12/2018

Hello, As we discussed over the phone, the counterfoil and consecutive numbering are not mentioned at any time on our site. For quality reasons, we have in fact changed the manufacturer for these bracelets and by default, they no longer have a counterfoil. These are options that we can set up on request, but which are not available on our website. We're sorry for the inconvenience, but you can't hold this against us, as the bracelets conform to the description on our website.
Yours faithfully