The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Hello, I am not satisfied. I ordered 250 pink silicone bracelets and only received 150. Can you send me 100 silicone bracelets as ordered? Thank you, Laurence Le Gal.
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Amélie S.
Rating: 3 out of 5
following a purchase from 21/05/2025
Fast shipping. However, the pouch is not waterproof and therefore some bracelets are stained.
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Vanessa D.
Rating: 3 out of 5
following a purchase from 28/04/2025
spikes
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Olivier C.
Rating: 1 out of 5
following a purchase from 10/05/2025
The attachments of the bracelets are a problem!!
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Emma S.
Rating: 1 out of 5
following a purchase from 02/05/2025
I placed an order and I am disappointed with the quality of the keychains received... The result is not like the photo, it barely looks like fabric, as soon as you slightly bend the keychain, it keeps its shape and gets a crease... I don't think they will last long.... And unknowingly, they put a border on the creation that was not desired.
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Carlos S.
Rating: 1 out of 5
following a purchase from 15/05/2025
They did not deliver on time and do not accept the return of the item
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LUC O.
Rating: 4 out of 5
following a purchase from 09/05/2025
Ease of ordering, delivery
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Sebastian B.
Rating: 1 out of 5
following a purchase from 24/04/2025
Unfortunately, the ordered goods were of very poor quality, very blurry. And the customer service leaves much to be desired.
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David Q.
Rating: 1 out of 5
following a purchase from 28/04/2025
Lost order, several phone calls to explain the problem. In short, not great. And I haven't seen the quality of the bracelets yet.
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VALERIE P.
Rating: 4 out of 5
following a purchase from 09/04/2025
A bit long in the delays
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Philippe B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Product as per the order and fast delivery but expensive for express
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Vanessa B.
Rating: 1 out of 5
following a purchase from 23/04/2025
Not at all satisfied. The print quality is poor. Still waiting for a solution but without success.
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Mathilde G.
Rating: 1 out of 5
following a purchase from 21/04/2025
Wrong color delivered !!!
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BOILEVIN C.
Rating: 1 out of 5
following a purchase from 09/04/2025
Do not take into account customer requests Do not link the quote information with the order preparers
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Marie Pierre P.
Rating: 4 out of 5
following a purchase from 29/04/2025
Fast delivery...
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Virginie T.
Rating: 4 out of 5
following a purchase from 22/04/2025
Very good
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Philippe L.
Rating: 4 out of 5
following a purchase from 26/03/2025
Quality is on point. With a responsive technical team.👍
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Nello R.
Rating: 4 out of 5
following a purchase from 05/04/2025
Awesome 👌
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Paul C.
Rating: 1 out of 5
following a purchase from 03/04/2025
non-compliant order
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Gertu - Ainhoa G.
Rating: 1 out of 5
following a purchase from 08/04/2025
I am not satisfied at all.. at minute 1 I wanted to modify the order and I couldn't... no one answered me or gave me an option... they charged me and that's it
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sylvie P.
Rating: 3 out of 5
following a purchase from 09/04/2025
Good after-sales service
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Matteo C.
Rating: 1 out of 5
following a purchase from 26/03/2025
I received an order with the completely wrong bracelet color. My first order arrived with the correct bracelet color, but my second order with the same design and colors placed few months later arrived with 600 bracelets of a completely wrong color. I asked to reprint them with the correct color or send me a refund as I had an event to launch my company, but the customer support of europaband replied that is not their fault because in the comment section I did not specify the pantone. I replied that at the time of the creation of the wristband on the website, when I have to select the colour it asks me for a HEX code, not a pantone. You should be asking directly for the Pantone during the creation of the design, and not putting a note saying that is recommended to write it down in the comments. No additional replies from Europaband. I will not order again from this company, and will not recommend it to my network.
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DAVID C.
Rating: 1 out of 5
following a purchase from 01/04/2025
THEY DO NOT MEET DELIVERY DEADLINES!
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Paul Emile D.
Rating: 4 out of 5
following a purchase from 27/03/2025
Good
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olivier L.
Rating: 3 out of 5
following a purchase from 23/03/2025
Hello, I am generally satisfied with the service, fast and efficient, but I did not receive the bracelets in the correct color, I ordered coral and received white bracelets. I must say this is my 4th or 5th order and it's the first mistake. Have a good day, Olivier Lespinasse
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Iñigo A.
Rating: 4 out of 5
following a purchase from 05/03/2025
Good web platform, simple and intuitive
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Michel B.
Rating: 3 out of 5
following a purchase from 17/03/2025
Very fast manufacturing and delivered in 48 hours. Total satisfaction.
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Dieter F.
Rating: 1 out of 5
following a purchase from 10/02/2025
absolutely not what was ordered and then stupid answers, that's just not acceptable
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ANNE MARIE C.
Rating: 4 out of 5
following a purchase from 25/02/2025
Good.
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Louis G.
Rating: 3 out of 5
following a purchase from 12/02/2025
The quality of the tokens is good but the bag in which they were delivered was defective and the tokens came out upon delivery.
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Ella K.
Rating: 4 out of 5
following a purchase from 12/02/2025
The quality is good. There was a delay due to supply issues.
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Kelly Chiali H.
Rating: 3 out of 5
following a purchase from 13/02/2025
The package was damaged! The tissue paper inside was completely crumpled! How am I supposed to use this for the guests?!!
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Jean Jacques C.
Rating: 3 out of 5
following a purchase from 11/02/2025
There was a problem with the order tracking.
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Marion L.
Rating: 4 out of 5
following a purchase from 10/02/2025
Disappointed that the logo did not appear in color on the bracelet.. Otherwise good.
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Michel P.
Rating: 4 out of 5
following a purchase from 30/01/2025
Site is quite clear
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Noam D.
Rating: 3 out of 5
following a purchase from 15/01/2025
I have not received my entire order, I have sent an email, but no return. I'm missing the green color I ordered. Please contact me again 0033489517766
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Vincent B.
Rating: 4 out of 5
following a purchase from 08/01/2025
Perfect. Bracelets.
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XAVIER V.
Rating: 4 out of 5
following a purchase from 08/01/2025
Slightly long delivery times
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Kevin M.
Rating: 1 out of 5
following a purchase from 14/11/2024
Logo not legible, poor quality
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Melissa D.
Rating: 3 out of 5
following a purchase from 30/11/2024
The people who answered my questions and helped me create my design are top notch! On the other hand, my text was too thin and too small, so it doesn't appear on my bracelets. I'm disappointed that they didn't tell me before printing that it could be a problem....
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