Customer reviews of europaband

C

Comprador verificado

Rating: 3 out of 5

Published on 08/07/2022 à 20h19 following a purchase from 29/06/2022

The product is correct. Lack of more fluid communication with the customer.

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 29/06/2022 à 13h10 following a purchase from 09/06/2022

The workshop "forgot" our order

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 28/06/2022 à 11h02 following a purchase from 18/06/2022

Very simple Thank you

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 27/06/2022 à 19h20 following a purchase from 16/06/2022

It's a shame not to have a preview before printing, but the team is responsive, shipping is very fast, quality is good, I recommend it.

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 21/06/2022 à 17h58 following a purchase from 20/06/2022

I ordered vinyl bracelets and received paper ones! No answer on the phone or to my complaint email.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 20/06/2022 à 10h45 following a purchase from 10/06/2022

Hello, a sheet of 10 in Lagoon is missing.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 16/06/2022 à 10h21 following a purchase from 25/05/2022

Good responsiveness and compliant product.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 16/06/2022 à 08h45 following a purchase from 14/06/2022

Fast, efficient delivery

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 15/06/2022 à 08h17 following a purchase from 15/05/2022

Satisfactory order but reception too long although announced by fast mail, one week of difference between the mail of delivery and the real delivery!!!!

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 14/06/2022 à 15h29 following a purchase from 20/05/2022

Navigation on the site is very simple and easy to understand. The information is clear and concise. And the ordering and shipping time is short.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 14/06/2022 à 10h11 following a purchase from 07/06/2022

RAS, just the payment conditions imposed (payment before shipment)

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 14/06/2022 à 10h05 following a purchase from 08/06/2022

Chronopost delivery service not serious. Delivery location not respected and far away, 2 re-delivery times,

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 12/06/2022 à 11h11 following a purchase from 01/06/2022

Varieties and ease for creating bracelets

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 10/06/2022 à 15h15 following a purchase from 07/06/2022

Order not received yet the deliveryman noted delivered but nothing received ..and no trace of chrono poste super

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 08/06/2022 à 06h50 following a purchase from 31/05/2022

They are as I expected to receive them

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 07/06/2022 à 10h55 following a purchase from 02/06/2022

Hebert

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 07/06/2022 à 09h12 following a purchase from 24/05/2022

good but impossible to put a logo

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 07/06/2022 à 08h41 following a purchase from 27/05/2022

They do not send the graphic proof before, they do not center the engraving, ...

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 06/06/2022 à 10h40 following a purchase from 18/05/2022

I was asking nicely to be sent the invoice of my order with my company's cif, and they never attended me. It is as if there was no one on the other side.
Company not recommended at all

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 04/06/2022 à 10h43 following a purchase from 30/05/2022

I'm not happy, because UPS didn't deliver my order, I'm still waiting... They say they left it in the mailbox but nothing arrived in my hand, I'm disappointed.

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 31/05/2022 à 16h59 following a purchase from 22/05/2022

They sent me different bracelets than the ones I ordered. They did NOT respond to my request for a refund.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 26/05/2022 à 16h12 following a purchase from 21/05/2022

Delivery slightly delayed, products as expected.

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 26/05/2022 à 12h51 following a purchase from 16/05/2022

We paid when we ordered, delivery times not respected (delivered after the event!) Unreachable on the phone No reply to my messages No professional sense HONEST I STRONGLY DISCARD

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 26/05/2022 à 09h25 following a purchase from 01/05/2022

I would have liked more communication about the final proof, and nobody answered the phone, but overall I was satisfied.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 25/05/2022 à 07h49 following a purchase from 21/05/2022

Perfect and fast, that's what I expected.

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 21/05/2022 à 17h05 following a purchase from 16/05/2022

Although the delivery address was my home, I still did not see my parcel being delivered. I had to make a difficult search to find out that it had been delivered to a shop;

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 19/05/2022 à 16h48 following a purchase from 09/05/2022

Easy-to-use site.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 18/05/2022 à 10h05 following a purchase from 15/04/2022

Pleasant exchange, present interlocutors

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 14/05/2022 à 11h02 following a purchase from 18/04/2022

Quality bracelets, but the wait was a bit long

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 13/05/2022 à 16h15 following a purchase from 06/05/2022

Fast delivery and identical bracelets to order

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 12/05/2022 à 09h14 following a purchase from 06/05/2022

The site is good except to make the test model, no preview possible with the insertion of a logo or drawing.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 09/05/2022 à 23h14 following a purchase from 30/04/2022

ALL CLEAR.

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 06/05/2022 à 15h27 following a purchase from 02/04/2022

I decided to order from europaband because of the quality of the products and the fast delivery the site offered. After 10 days and no news, I contacted the brand on the site, then by e-mail, then by telephone. I asked if it was possible to cancel the order, since the bracelets would arrive after my event. It's not possible. Production hasn't started, but it's impossible to cancel. Incomprehensible.
In the end, I didn't receive my bracelets in 10 or even 14 days, but 3 weeks later! I lost more than 300€ and gained 400 bracelets which are of no use to me.

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 05/05/2022 à 15h11 following a purchase from 27/04/2022

bracelet not in conformity with the visuals sent, ink smudges on the back, cut-outs in the middle of the visuals! for an express order I'm disappointed, the normal order is of better quality! it's a shame!

Translated reviews

Response from europaband Published on 05/05/2022

Hello, You ordered 150 bracelets in express which we made you in the urgency (24h instead of 4 days). Following our discussions, you received 163 bracelets as mentioned on the phone. The rest of the bracelets supplied were offered to you as they had defects (due to the rush in production, absence of quality control).

A

Acheteur vérifié

Rating: 4 out of 5

Published on 19/04/2022 à 11h38 following a purchase from 11/04/2022

Nothing to report

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 15/04/2022 à 17h16 following a purchase from 12/04/2022

It's ok

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 15/04/2022 à 11h08 following a purchase from 24/03/2022

Delayed delivery - we were afraid right up to the last moment that we wouldn't receive the bracelets we ordered for the Féria d'Arles. Without these bracelets we wouldn't have been able to work properly. So average average even if the result is satisfactory.

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 12/04/2022 à 16h12 following a purchase from 03/04/2022

Not bad bracelets, we will have to try them and see the result. Non-compliance: * * Before any printing, we will send you by email a mock-up of your order with your file ** Text according to your website. where is that email? you never sent it. I wrote you an email with a photo of my previous bracelets to see how the two logos were placed, email without reply. in short. You have sent the bracelets with only one logo without attending to the customer's requests.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 12/04/2022 à 12h52 following a purchase from 17/03/2022

Please note that lead times can be quite long.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 07/04/2022 à 17h13 following a purchase from 30/03/2022

well

Translated reviews