Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
I would have liked more communication about the final proof, and nobody answered the phone, but overall I was satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2022
Perfect and fast, that's what I expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2022
Although the delivery address was my home, I still did not see my parcel being delivered. I had to make a difficult search to find out that it had been delivered to a shop;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
Easy-to-use site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2022
Pleasant exchange, present interlocutors
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2022
Quality bracelets, but the wait was a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2022
Fast delivery and identical bracelets to order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2022
The site is good except to make the test model, no preview possible with the insertion of a logo or drawing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
ALL CLEAR.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/04/2022
I decided to order from europaband because of the quality of the products and the fast delivery the site offered. After 10 days and no news, I contacted the brand on the site, then by e-mail, then by telephone. I asked if it was possible to cancel the order, since the bracelets would arrive after my event. It's not possible. Production hasn't started, but it's impossible to cancel. Incomprehensible.
In the end, I didn't receive my bracelets in 10 or even 14 days, but 3 weeks later! I lost more than 300€ and gained 400 bracelets which are of no use to me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2022
bracelet not in conformity with the visuals sent, ink smudges on the back, cut-outs in the middle of the visuals! for an express order I'm disappointed, the normal order is of better quality! it's a shame!
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Response from europaband
Hello, You ordered 150 bracelets in express which we made you in the urgency (24h instead of 4 days). Following our discussions, you received 163 bracelets as mentioned on the phone. The rest of the bracelets supplied were offered to you as they had defects (due to the rush in production, absence of quality control).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2022
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
It's ok
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2022
Delayed delivery - we were afraid right up to the last moment that we wouldn't receive the bracelets we ordered for the Féria d'Arles. Without these bracelets we wouldn't have been able to work properly. So average average even if the result is satisfactory.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/04/2022
Not bad bracelets, we will have to try them and see the result. Non-compliance: * * Before any printing, we will send you by email a mock-up of your order with your file ** Text according to your website. where is that email? you never sent it. I wrote you an email with a photo of my previous bracelets to see how the two logos were placed, email without reply. in short. You have sent the bracelets with only one logo without attending to the customer's requests.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Please note that lead times can be quite long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
Perfect order and shipping!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/03/2022
They do not answer emails. They don't have a contact phone number. They have a chat that is always offline. I cancelled the order and despite that they sent it and it has been lost. I have asked them for a refund of what I paid and they act crazy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2022
The package arrived on time !!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Ras.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
My order arrived incomplete ... 1000 bracelets paid for and still 120 missing ...
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Response from europaband
Hello, I'm sorry for this oversight. Why didn't you inform us by phone or e-mail to solve this problem? Could you tell me the quantity you need for these colors so that I can send you the missing bracelets? We look forward to hearing from you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2022
Easy to use Recommended for PCs rather than phones
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
Very fast Not very expensive However, the print on the first bracelet of each series is slightly cut, perhaps a calibration problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Rather long order, having taken 22 euros for postage to get it quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2022
Easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
Fast delivery, efficient carrier (work with UPS), well-packaged parcel. Customer service available if you have any questions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
Fast, efficient.
Express delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Easy-to-use site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
Fast delivery, but I couldn't get an answer when I asked for a preview of the bracelets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Product conforms to expectations.
The only downside is that when the delivery is made by Ups, the driver doesn't really try to understand if his GPS indicates a T instead of a D. He doesn't even stop!
Otherwise 5 stars for Site Europaband
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Fast and efficient
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/02/2022
I tried to contact them for several days and had no response. In the end I placed the order and it took very little time to arrive. Overall the experience is good but it is true that I think they should be more aware of the chat or disable it if they are not going to use it. I recommend the site 100%. The quality-price of the bracelets is good and the order arrived quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Our order was shipped on time. Everything was in order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
the person placing the bracelets in the envelope would have to know how to count to 500!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
No visuals to see how the product looks Lack of customization Otherwise fairly quick process
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
First order, nothing to complain about. I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Correct and rather fast reception. Printing very correct.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2022
No consideration given to requests made in advance
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