The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Delivery time of one week far too long, especially for an order paid for in advance. The service is not commensurate with the cost of advance payment. The alternative of payment via Paypal is not possible either, as Europaband charges the customer the fees they are contractually obliged to bear.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
Product meets my expectations
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/11/2021
Not satisfied at all, 3 weeks to receive them only to be unable to use them because they were received after the event.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2021
I ordered 2000 printed bracelets, but the logo I'd put on them doesn't appear on the bracelet. I had remarked that I hadn't had a test to see if it matched my expectations.
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Response from europaband
Hello, I see that the logo was not imported via the "Send us your own file" tab but directly into the text box, which explains why it was not taken into account.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
Site OK and delivery OK
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2021
A deliveryman who doesn't bother to ring the bell for a delivery costing almost 10€ ???? You have to drive 10 kms yourself to pick up your parcel, with time constraints.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2021
Very fast delivery, easy purchase
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
Received in record time! Meets my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2021
Easy search Simple efficient
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/11/2021
Why?
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Response from europaband
Hello, after checking, the shipment was made in your name to the selected parcel delivery address. Can you send us a photo of the delivery label so that we can report the problem to UPS?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2021
Good quality, on-time delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2021
They didn't send me a proof before sending as planned, and as a result, the logo is off. Too bad, because the product looks great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2021
Plenty of choice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2021
One of the colors was out of stock and shipping was delayed. I received the bracelets the same morning from my salon. Luckily, my husband was at home and not at the Salon. He was able to bring them to me in the morning. I still had to buy some wool and cut out bits to attach to visitors' wrists at the opening.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2021
The order arrived earlier than expected. On the whole I'm satisfied, except when I opened the parcel, a tyvek bracelet (1 sheet) was stuck to the inside of the UPS envelope. Result: 1 damaged bracelet. Too bad there was no protective pouch.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2021
I only put 4 stars because there was a problem with the tracking number. Otherwise top product quality and fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/10/2021
It's a pity it's not better indicated on the site that the bracelets are made of paper.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2021
Quite visible on the Internet, easy contact with a manager! Thank you for your responsiveness! See you soon!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Lack of communication on shipping but otherwise received my order fine.
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Comprador verificado
Rating: 1 out of 5
following a purchase from 06/10/2021
I work in events and they are the worst quality fabric wristbands I know of. The service is non-existent they do not answer emails or calls. Don't waste your money and don't jeopardize the quality of your event.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2021
quick and easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2021
Fast service.
The parcel relay is perfect except for UPS, which has to invest in equipment at their expense (100€) to recover only 30 ct per parcel, i.e. 334 parcels to recover their stake!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
easy, fast and products as expected. I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2021
Package received open !!!! RAS
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/10/2021
Non-respect of the proof - customer service telling me it doesn't matter (we all know how important logo colors are on event bracelets!). Impossible to get a correct production or a refund. 200euros in express delivery lost... I don't recommend it!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/10/2021
The bracelets I received containing a QR code are not usable because the QR code is too small. The graphics department didn't tell me.
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Response from europaband
Hello, As mentioned in our e-mail, we tested it with an iPhone 11 and the QR code was easy to read.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2021
I give 4/5, the only downside is the price of delivery. Admittedly, it's 1 fast delivery, so we don't have the choice of choosing 1 more traditional delivery, which would cost twice as much. As for the rest, bravo, top tracking and customer service. I highly recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
Very responsive Top quality merchandise
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2021
Hyper fast, too happy but negative point shipping + tax etc are really expensive in the end.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2021
Easy navigation, product meets demand
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2021
no problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2021
Just a problem in the bracelet customization, between the text and the file
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/09/2021
order received 2 weeks later, without any information from customer service. Choker received not as requested. Color not respected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
RAPID
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2021
Super quality, arrived quickly Well, I had asked for yellow bracelets and I got orange bracelets but it will do ^^
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/09/2021
Home delivery not made on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2021
Fast delivery as ordered, perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2021
No problem at all. On-time delivery guaranteed
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