Customer reviews of europaband

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/11/2019 à 17h40 following a purchase from 07/11/2019

Very responsive people, a visualization of the design before the order in accordance with what was received and all this done in record time, I recommend

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/11/2019 à 12h09 following a purchase from 12/11/2019

Super fast production and shipping. My order was as requested. Perfect

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 19/11/2019 à 10h27 following a purchase from 29/10/2019

Hortense from Europaband was very helpful in solving doubts through the chat and also to finish designing the bracelet with options that the online designer did not allow.

Translated reviews

Response from europaband Published on 23/12/2019

Good morning, Thank you very much for your comment, it was a pleasure to help you. Best regards

A

Acheteur vérifié

Rating: 5 out of 5

Published on 19/11/2019 à 09h09 following a purchase from 15/11/2019

Printed and dispatched within a day. Excellent responsiveness!

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 14/11/2019 à 11h54 following a purchase from 12/11/2019

CORRECT

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 13/11/2019 à 08h27 following a purchase from 21/10/2019

Quality fabric bracelet.
Quality and delivery times respected.
Responsive customer service.
Nickel

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 12/11/2019 à 22h09 following a purchase from 30/10/2019

Very good

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 05/11/2019 à 14h20 following a purchase from 11/07/2019

The person who took care of me was a real sweetheart and went out of her way to help me with a small problem with the delivery date.... 100% recommended

Translated reviews

Response from europaband Published on 05/11/2019

Thank you very much for your comment, a pleasure to work with you :-)

A

Acheteur vérifié

Rating: 5 out of 5

Published on 04/11/2019 à 17h37 following a purchase from 09/10/2019

Very pleasant and efficient customer service. Delivery guaranteed within the requested time.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 04/11/2019 à 08h45 following a purchase from 14/10/2019

very well thank you

Translated reviews

C

Comprador verificado

Rating: 3 out of 5

Published on 02/11/2019 à 18h41 following a purchase from 26/09/2019

The quality of the product is good, but when ordering, it said that the order would be delivered in 15/20 days, and it took much longer. When the shipment arrived, we were not given any kind of notice to pick it up at the collection point, as we were not found at home on the day of delivery.

Translated reviews

Response from europaband Published on 05/11/2019

Dear Mari Pau, Thank you for your comment, Your order is from 09/26/19 payment by wire transfer, we received the wire transfer on Saturday 09/28/19.
We were able to start manufacturing the order on Monday 30/09/19. We finished manufacturing on 10/15/19.You tried to deliver the package on 10/16/19 that is 13 days after the start of production.Normally UPS sends a mail to let you know that they could not deliver and they drop it off at the access point closest to your address.Unfortunately, it is a point that we cannot verify and we need to improve it.We are sorry for the inconvenience, Best regards

A

Acheteur vérifié

Rating: 5 out of 5

Published on 31/10/2019 à 20h22 following a purchase from 26/10/2019

Very attractive prices and fast delivery, quality to match, I recommend.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 30/10/2019 à 12h44 following a purchase from 25/04/2019

Fast service, customization is very easy and the result is perfect.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 30/10/2019 à 11h52 following a purchase from 26/08/2019

Everything perfect, the bracelets arrived fast, good quality, I will continue to order from you.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 30/10/2019 à 11h01 following a purchase from 19/07/2019

Very good communication to place the order and very happy with the bracelets they made for us, they are detail oriented.

Translated reviews

C

Comprador verificado

Rating: 3 out of 5

Published on 29/10/2019 à 09h33 following a purchase from 20/09/2019

The shipment arrived correctly in time and condition. I received a phone call to notify me of arrival in a timely manner. The product was deposited in a safe place for collection, the collection was done properly. But I got a big surprise in the amount, when I found that the product was worth 4.60 € and the shipping costs were 8.50 €. This is more than double the value of the product. It seems to me something abusive.

Translated reviews

Response from europaband Published on 29/10/2019

Dear customer, Thank you very much for your comment. We will take it into account for your future orders and we hope to work with you again. We are sorry for the inconvenience. Best regards.

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 09h28 following a purchase from 17/08/2019

They arrived quite fast, in good condition and with perfect printing. We will repeat for sure.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Rosalia, Thank you very much for your comment. We are delighted that you liked the final result, we hope to see you again soon! Best regards

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 08h54 following a purchase from 28/07/2019

It is easy and convenient to design your own bracelet. Good customer service.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Kristina, Thank you very much for taking the time to give us your feedback. We look forward to working with you again soon. Best regards.

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 08h49 following a purchase from 07/02/2019

Fast and effective service. Very attentive in the treatment.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 08h20 following a purchase from 20/08/2019

Everything perfect

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 29/10/2019 à 07h43 following a purchase from 31/05/2019

It arrived several days late and was of no use to me. I did not get my money back, and they were not responsible for the delay.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Juan Miguel, Indeed, the delivery can sometimes take longer when it is a little bit far away.
Unfortunately, we can not control the smooth running of each delivery, nor can we manage each delivery person but we are trying to correct this problem by using another carrier. We apologize for the inconvenience. Best regards

C

Comprador verificado

Rating: 5 out of 5

Published on 29/10/2019 à 03h21 following a purchase from 20/08/2019

All correct

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 21h03 following a purchase from 07/08/2019

All correct, I like the product!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 20h17 following a purchase from 26/02/2019

Very professional, and very good quality, totally recommended.

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 28/10/2019 à 20h12 following a purchase from 15/08/2019

Nothing to say except that everything is perfect

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 20h10 following a purchase from 15/02/2019

Good advice good quality and good service fast and efficient. Definitely worth repeating.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 19h18 following a purchase from 15/03/2019

Reliable people, quality and professionalism.

Translated reviews

C

Comprador verificado

Rating: 3 out of 5

Published on 28/10/2019 à 18h52 following a purchase from 13/06/2019

It took a long time to clarify the price due to different sizes and colors. Otherwise fine

Translated reviews

Response from europaband Published on 29/10/2019

Good morning Carlos, Thank you for your review, we will try to improve this point to make it easier for our customers. Best regards,

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 18h33 following a purchase from 20/02/2019

Good experience and attention. We exchanged several emails until we got the design I wanted.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 18h24 following a purchase from 04/12/2018

Everything was great. Perfect result and very good service.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h51 following a purchase from 14/10/2019

Very good price and speed

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h49 following a purchase from 02/09/2019

Everything correct, from the quality of the product to the delivery time. Serious and reliable manufacturer.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h43 following a purchase from 17/06/2019

I have ordered 2 orders and they have always delivered on time. Thanks for everything and the customer service is also very good!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h42 following a purchase from 10/09/2019

Perfect treatment and no problems. They usually meet delivery deadlines.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 17h29 following a purchase from 16/04/2019

The delivery was on time, the communication was very good and the quality of the product was excellent.

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 28/10/2019 à 17h00 following a purchase from 19/07/2019

The words will be gone in a couple of days!

Translated reviews

Response from europaband Published on 29/10/2019

Dear David, Thank you for taking the time to send us your comment. We are sorry to hear that the quality of our products was disappointing. If you would like to contact our customer service, we can try to find a solution. Best regards,

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 16h56 following a purchase from 13/08/2019

The order arrived on time and people were delighted with the bracelets.

Translated reviews

Response from europaband Published on 29/10/2019

Dear Francisco, We are very happy that it was a success, we hope to see you again soon! Best regards

C

Comprador verificado

Rating: 3 out of 5

Published on 28/10/2019 à 16h55 following a purchase from 02/09/2019

Fast service and good quality

Translated reviews

Response from europaband Published on 29/10/2019

Thank you very much for your review, see you soon!

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 16h54 following a purchase from 15/07/2019

Very good value for money

Translated reviews

Response from europaband Published on 29/10/2019

Thank you very much for your comment! A pleasure to serve you!

C

Comprador verificado

Rating: 5 out of 5

Published on 28/10/2019 à 16h53 following a purchase from 27/05/2019

:) :)

Translated reviews