Customer reviews of europaband

Supplement paid for fast delivery which arrived after everyone else's.
I'm still waiting for reimbursement of the extra charges paid for priority processing.

Delivery times postponed from week to week. Order placed on 12/04/2020 and received at the beginning of June when it was supposed to be delivered before the deconfinement for our employees. I do not recommend

Delivery time not respected

Delivery very late ... no response to email ... ah if after 10 days to say "we are overwhelmed" ... not professional at all and they do not care. A FUIR

Practical, easy-to-use site. The team is always available and ready to help with any problem!
The only drawback was a delay in production, so we didn't get the bracelets in time for our event.

The printing is not perfect. It's a shame, because the deadlines are great!

Quality of the fabric for the bracelets not top.... average rendering, I ordered thinking it was 1 'gros grain' fabric, I'm disappointed by the rendering. On the other hand, delivery times were respected.

I asked for a quote on the design of my bracelet I was told that this would only be possible if the order was validated Result: I don't have any design and my order is validated, and I receive something that doesn't suit me visually.

Website

I have not received anything yet, I wanted to know when I will receive my order?

The color of the bracelet is different from the one we ordered

The font size is wrong. They don't ask you anything, I wanted them numbered and they put 001 in all of them...

The production time is a little long

Shipping costs far too high

The quality of the product is good, but when ordering, it said that the order would be delivered in 15/20 days, and it took much longer. When the shipment arrived, we were not given any kind of notice to pick it up at the collection point, as we were not found at home on the day of delivery.

The shipment arrived correctly in time and condition. I received a phone call to notify me of arrival in a timely manner. The product was deposited in a safe place for collection, the collection was done properly. But I got a big surprise in the amount, when I found that the product was worth 4.60 € and the shipping costs were 8.50 €. This is more than double the value of the product. It seems to me something abusive.

It arrived several days late and was of no use to me. I did not get my money back, and they were not responsible for the delay.

It took a long time to clarify the price due to different sizes and colors. Otherwise fine

The words will be gone in a couple of days!

Fast service and good quality

They made a mistake in the color of the bands, after contacting them and recognizing their mistake, the solution they gave me was a small discount for the next order. When I told them that I was not satisfied with the solution they gave me, they stopped answering.

I placed an order for 200 bracelets, i.e. 20 plates of 10 and the numbers do not follow one another from the 19th to the 20th plate, judge for yourself plate n° 19 from 132281 to 132290 plate n° 20 from 833181 to 833190 . What talent...

Fine

Supplier to be avoided! The bracelets ordered in 96h express were delivered after 2 weeks and arrived after the date of the event (my wedding). I literally had to pester non-existent customer service for 2 months to get my order refunded.

Unprofessional! Would not recommend! No consideration for the customer. To be avoided! I placed my order 13 days in advance to be sure to receive everything for my event. Unfortunately, it still wasn't ready on D-1. And according to their after-sales service, I should have ordered even earlier... when the selling point on the site is rapid delivery (3/5 days max...) and the customer is blamed, it's a real lack of consideration. I have requested a refund since my event has passed. Ah, if someone had offered to pick up my order in Orleans in the middle of the week when I'm working in Paris. A bit complicated to imagine, especially when you're paying full price... So avoid it!

Fast and efficient, too bad the font isn't respected.

Lack of relationship

Hello, I'm very worried about UPS shipping because it's extremely expensive for our budget. I don't know why you don't work with the post office... Thanks!

A disreputable company that refuses to take responsibility for its mistakes and lack of product information.

I contacted the customer service to have confirmation of the processing time of my future order I had confirmation of the ability to meet the deadlines announced, I paid a supplement in order to have the delivery before 13h. I received the delivery 5 days late.... Thanks to the so-called fast processing guaranteed in 24h... I sent an email to customer service to inform them... Never got a reply.

From my cell phone, it's not so easy to place an order with a billing address different from the delivery address. In the end, I put everything in the name of the delivery address, even though I was the one who paid and another person was delivered.

Good value for money, but the customization options are not respected.

I couldn't find a way to add a logo to the text on the bracelet. Very fast!

A FEW scares about the delivery time. But the order arrived on time; communication is complicated. I sent an email as recommended by the operator, but it was never processed. So no addition on my bracelets as requested.

The bracelet is nice, but the color doesn't exactly match the one on the website.

the site is too basic, you can't see the preview of a personalized product and you only see the result once you've received the bracelets. it's a shame because the product is good.

Out of time 10 days after the event - Difficulty with commercial gesture and file follow-up - I would not recommend to neighbouring associations.

never received delivery request refund

transport delays

My first order was cancelled without refund. My second order arrived after the deadline.