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A
Rating: 1 out of 5
the order is more than a week late and still hasn't arrived, the invoice was made wrong 3 times even indicating the correct data in writing
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
Summary of reviews
The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Quality super - Communication a bit more difficult. Still anytime again.
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C
Rating: 4 out of 5
Received quickly
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S
Rating: 1 out of 5
We ordered fabric bracelets and received paper bracelets, not at all the level of quality we wanted for our event. Would it be possible to request a refund?
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J
Rating: 4 out of 5
Perfect except for the packaging, item in bad condition and package opened but complete!
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F
Rating: 4 out of 5
Good product. Good quality price ratio. I buy it every year for my festival
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D
Rating: 1 out of 5
The delivery has not arrived. Where is my order?!
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K
Rating: 4 out of 5
It's a shame it happened in black and white and not in color. The delivery was top-notch and the bracelets were perfect otherwise
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M
Rating: 4 out of 5
Hello to you, reliable and fast site, I ordered personalized bracelets twice in a row on the site, everything went very well, there was just a printing error on part of the bracelets from the second order but we managed that, otherwise top reliable and fast site
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C
Rating: 1 out of 5
Does not respect manufacturing or delivery deadlines. Does not respond to messages. Useless.
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Q
Rating: 1 out of 5
The color is absolutely not in accordance with what we ordered.
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A
Rating: 4 out of 5
Hello, I paid for a BAT, it's the first time I was having bracelets made, I didn't know that the logo had to be slightly offset to be visible when the bracelet is attached, you did know however. It's a shame. Best regards
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M
Rating: 1 out of 5
I am not satisfied. It arrived later than proposed and also they did NOT pay attention to the instructions, which is why it was delivered later. Bad
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S
Rating: 1 out of 5
Lack of professionalism in the explanations...
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I
Rating: 1 out of 5
we ordered places for galas and the numbering of the bracelets did not follow; the fault fell back on us under the pretext that we did not specify it at the time of the order we do 6 galas a year for 20 years and it's the first time there is no logic; too bad we wanted to work with a French company
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S
Rating: 4 out of 5
The deadlines were a bit longer than expected
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J
Rating: 4 out of 5
They took longer than expected but finally arrived as they should have been
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P
Rating: 1 out of 5
Good exchanges to finalize the order which is delivered quickly, but the products, not sufficiently protected, arrived damaged. Customer Service does not respond to the complaint. Very disappointed.
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O
Rating: 4 out of 5
Good quality and received on time.
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C
Rating: 4 out of 5
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C
Rating: 1 out of 5
No respect for the order, I ordered express 48h, the delivery was made to a pickup point, and they didn't even wait and sent it back to the sender. Europaband asked me to pay for the order again, so a price of 800€
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L
Rating: 1 out of 5
Order request identical to the previous one but color not respected. No alert on the color difference that may occur without pantone transmission.
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J
Rating: 1 out of 5
Since the products were not delivered as ordered.
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L
Rating: 1 out of 5
Very poor print quality, I have filed a complaint and I am waiting for their response.
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L
Rating: 4 out of 5
Good product in line with my expectations.
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M
Rating: 4 out of 5
The order arrived well and was compliant with the proof
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F
Rating: 4 out of 5
Very fast delivery
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D
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
Some issues with the delivery time but the order was received just in time for our event after many calls. The quality was up to standard.
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C
Rating: 1 out of 5
To be a company that makes cards, I sent them the logo of my festival and they couldn't print it... they had to refund me and do it with another company
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B
Rating: 1 out of 5
The bracelets do not have the clasp we ordered! We ordered bracelets with a reusable snap closure ring, but the bracelets we received have the plastic closure with teeth, which makes them neither adjustable nor reusable...
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C
Rating: 4 out of 5
Good product faithful to the model, only flaw is the creation of the model on the site, quality product at a fair price
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C
Rating: 4 out of 5
Delivered on time, personalized product (keychain) as expected.
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T
Rating: 4 out of 5
Order manufactured and delivered very quickly. I recommend
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M
Rating: 4 out of 5
Communication somewhat sluggish and improvable, products and shipping however flawless - recommended!
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P
Rating: 4 out of 5
Conversation after order leaves much to be desired
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M
Rating: 1 out of 5
I don't arrive on time, breach of delivery deadlines
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K
Rating: 4 out of 5
Very good
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H
Rating: 1 out of 5
Not usable
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G
Rating: 4 out of 5
Delivered in 2 packages because in the first package only 231 tokens out of the 1000 ordered, responsive team, the balance of tokens received 1 week later.
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