Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 259 published reviews
5 3 512 82% 4 406 10% 3 120 3% 2 71 2% 1 150 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 1, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
fast delivery and identical delivery to order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Extremely fast delivery and perfect bracelets.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
The Eurapaband site is easy to access, and the personalized bracelet order meets our expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
Responsive and in line with expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Very accessible site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
The customer service team is always ready to listen and gives very good advice, answering questions efficiently. We didn't hesitate to place another order, and we found the same quality of service!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/06/2022
I received my ribbon order after my event!!!!!!!! I HAVE ALREADY ASKED FOR A REFUND OF MY CHRONOPOST BUT WITHOUT A DEPOSIT...................
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/06/2022
We placed an order for 250 fabric bracelets with Express Delivery D+4 on June 8th. The order only arrived on June 22, 10 days late, and we had no way of tracking it. We had chosen Express delivery to receive them as soon as possible and were very disappointed by the delay. We wrote to customer service on June 30 to ask for a commercial gesture, given the difference in price between the bracelets in classic delivery (0.64€/unit for 250 pieces) and those in express delivery (1.00€/unit for 250 pieces). Unfortunately, we never received a reply. The bracelets were beautiful and of excellent quality, but the customer and order follow-up left a lot to be desired.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Very good, order conforms.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
Very good, fast service and attentive to our needs.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 24/08/2022
Very good quality, durability and exact design as provided.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Very good quality and beautiful printing!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/08/2022
I have not received my package and no one can tell me where it is ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
Very good experience from A to Z
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
No worries
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Comprador verificado
Rating: 5 out of 5
following a purchase from 23/08/2022
Very professional, Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
conforms to order fast and reasonable price not the first time I've worked with them i recommend
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 31/05/2022
time not respected, items missing on delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Bracelets as described, happy with purchase
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2022
Send your own graphic file via the website. A technician was available by e-mail or telephone to provide advice and guidance on the design process.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Perfect quality and price! Fast delivery! Fast and efficient customer service! No negative comments. I work with Europaband all the time and it's the best!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
nothing to complain about
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Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2022
They arrived within the time period stated on the website. And thanks to the attention they have via email I was able to solve an engraving problem.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2022
Simple and convenient. Fast service and complies with my order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
easy to use and highly responsive teams
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
Preparation and delivery were very quick! No complaints
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
pleasant website, good choice of products. I had doubts about receiving my file, but my question was answered very quickly. Excellent responsiveness, top service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Very fast and efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
As always m, top customer service, responsive and perfectly executed order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
very fast and serious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
very fast delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/07/2022
I ordered bracelets 3 weeks before an event I'm organizing, I never received my order and I still haven't been reimbursed, unheard of even if it's related to delivery (which is supposed to take 24h at 10€), they haven't been able to solve any problem with their partner.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Responsiveness and reliability
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2022
Nothing to say, order placed on Saturday afternoon and received on Tuesday morning all in order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Super! Perfect and so fast! Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
easy to use
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