Customer reviews of europaband

Satisfied with my order Thank you

Fine

The only thing I could ask you to improve is the layout of the text by having the possibility of moving the text to the center of the bracelet and not next to the collage. Otherwise the quality is very good and delivery is very fast which is a great advantage.

Intuitive site

Easy navigation on the site, delivery time respected

easy to use

Very good products and a good reception despite a somewhat long manufacturing process.

Very practical site thanks to easy customization! Fast and efficient! Although a little expensive depending on the item desired...!

Supplier to be avoided! The bracelets ordered in 96h express were delivered after 2 weeks and arrived after the date of the event (my wedding). I literally had to pester non-existent customer service for 2 months to get my order refunded.

Unprofessional! Would not recommend! No consideration for the customer. To be avoided! I placed my order 13 days in advance to be sure to receive everything for my event. Unfortunately, it still wasn't ready on D-1. And according to their after-sales service, I should have ordered even earlier... when the selling point on the site is rapid delivery (3/5 days max...) and the customer is blamed, it's a real lack of consideration. I have requested a refund since my event has passed. Ah, if someone had offered to pick up my order in Orleans in the middle of the week when I'm working in Paris. A bit complicated to imagine, especially when you're paying full price... So avoid it!

Despite a rather basic site, and relatively limited ordering options (lead times, quantity), the product is totally in line with the announced and expected quality, no delays, and a rapid response in case of questions.
Highly recommended!

Easy access

Easy to make, responsive customer service and fast delivery. Impeccable!

Great, that's what I wanted. But I don't have the bill.

products as described but sales service not up to scratch

Responsive to questions, fast delivery. Great service. However, there was no urgency in my order and I would have liked to have had the choice of shipping and the cost of postage. The price of the product was more than appreciable, but the cost of shipping was high in relation to the order.

Deadline met

A disreputable company that refuses to take responsibility for its mistakes and lack of product information.

Good product. Only downside, the email contact did not respond to my 2 requests.

I contacted the customer service to have confirmation of the processing time of my future order I had confirmation of the ability to meet the deadlines announced, I paid a supplement in order to have the delivery before 13h. I received the delivery 5 days late.... Thanks to the so-called fast processing guaranteed in 24h... I sent an email to customer service to inform them... Never got a reply.

I had to put the numbers back in the right order.

Easy to use

right on time

I found what I needed on a small budget.

Very good, a plus for small orders would be to offer a longer and less expensive shipping rate, and relay points.

Very good

Great!

I recommend this site

Reliable and practical

Order received later than last time.

A wide range of products.

Well except the delivery (please stop using UPS, it's always a source of trouble, postponed deliveries, wasted time). Sometimes you wonder if they're just learning their trade! I'm really unhappy to have opted for the 24-hour delivery service, only to be delivered after the "normal" delivery date, and to have wasted my time going from delivery point to delivery point.

WELL

Clear and harmonious, with plenty of choice.

Super quality, fast manufacturing, I'm very satisfied. Delivery, on the other hand... Europaband ships quickly, the problem is that delivery is made with UPS. I had major problems with this delivery company for my parcel, which wandered around several cities for more than 3 days, circling around my home, without any information to give me. If it's possible to order with another carrier, I'll place all my future orders on this site!

clear site

the site is fine

Product corresponds to our expectations and delivered on time. Very satisfied.

Eeee

Out of time 10 days after the event - Difficulty with commercial gesture and file follow-up - I would not recommend to neighbouring associations.