Customer reviews of europaband

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9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 1 and 4 stars

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J
Javi G.
Rating: 1 out of 5
following a purchase from 17/09/2025
Indicated in several places that I wanted the numbered bracelets from 1 to 300 and you haven't done it.
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Carole F.
Rating: 4 out of 5
following a purchase from 02/09/2025
Product conforms, good quality. Delivery on time. I take away one star because we did not receive a proof, nor information about the delivery departure. But fortunately, the result meets our expectations.
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JEAN YVES G.
Rating: 4 out of 5
following a purchase from 14/09/2025
Good
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Laurent B.
Rating: 4 out of 5
following a purchase from 20/08/2025
My order was not the simplest, with a somewhat complicated ordering process and serious operational issues. BUT beyond the excellent quality of the products (which really positively impressed my clients), I would especially like to highlight the great responsiveness and the ability of Europaband to find solutions in the face of uncertainties. I recommend Europaband and will order from them again.
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Rached M.
Rating: 4 out of 5
following a purchase from 05/09/2025
Very good
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John J.
Rating: 1 out of 5
following a purchase from 20/08/2025
Order RMPOIHRIN We placed the order on August 18 and no one is responding about its status. We need it URGENTLY
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LUDOVIC B.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very good
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THOMAS E.
Rating: 1 out of 5
following a purchase from 02/07/2025
The deadline is not announced. Despite several exchanges with customer service, no date has been provided, more than a month and a half of waiting for lanyards, delivery the day before the event jeopardized its proper preparation. No commercial gesture has been proposed.
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Guy B.
Rating: 1 out of 5
following a purchase from 02/08/2025
Tokens do not match the photo of the quote and refuse to take my complaint into account and offer me a 10% discount while I was asking for the reprinting of the tokens because the print is illegible
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Héléna B.
Rating: 1 out of 5
following a purchase from 17/07/2025
Before starting the production of my order, it would have been helpful to inform me that the design requested in the quote was not feasible. Instead of paying for nothing in the end. You are losing customers because as a member of my student office, I will not recommend you for the following years.
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Jeremie K.
Rating: 1 out of 5
following a purchase from 03/07/2025
Customer service is terrible
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Romain L.
Rating: 4 out of 5
following a purchase from 14/07/2025
Flawless
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Carlos P.
Rating: 4 out of 5
following a purchase from 20/06/2025
The order was fine, the material correct, but the shipping was disastrous with UPS never again.
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SEBASTIEN D.
Rating: 4 out of 5
following a purchase from 03/07/2025
Fast order and product faithful to the order, however the package was torn along the entire length, the delivery person having quickly dropped it in the hallway without me seeing it...
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Rut B.
Rating: 1 out of 5
following a purchase from 30/06/2025
I put a QR code in the design, due to the poor quality of the print it could not be read.
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Miguel C.
Rating: 1 out of 5
following a purchase from 30/05/2025
Total failure to meet the deadline. Chaotic delivery of a product different from the order. Very poor communication.
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Carlos H.
Rating: 1 out of 5
following a purchase from 17/06/2025
The product was faulty, and they did not respond when I mentioned it.
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FANNY H.
Rating: 1 out of 5
following a purchase from 30/06/2025
An error was made on the proof while my order was correct, I had to place a second express order with very high shipping costs without any commercial gesture.
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Bertrand H.
Rating: 1 out of 5
following a purchase from 11/06/2025
Order delay
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PATRICE H.
Rating: 1 out of 5
following a purchase from 22/06/2025
At the time I am writing, I still have not received my order.. I am quite worried I absolutely need them for Thursday, July 10 without fail!
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Djones D.
Rating: 1 out of 5
following a purchase from 20/05/2025
Great, thank you
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Cristina G.
Rating: 4 out of 5
following a purchase from 20/05/2025
The only thing I don't like is not being able to turn off battery consumption
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Chloé V.
Rating: 4 out of 5
following a purchase from 27/05/2025
The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.
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STEPHANE F.
Rating: 1 out of 5
following a purchase from 05/05/2025
My order was not fulfilled according to the order form and it was not delivered on time.
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CRISTIAN S.
Rating: 1 out of 5
following a purchase from 06/06/2025
For the moment, they charged me too much, I am writing you an email and I am still waiting for a response and the refund.
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Silke B.
Rating: 4 out of 5
following a purchase from 09/05/2025
For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.
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GAELLE C.
Rating: 1 out of 5
following a purchase from 11/05/2025
Following an error on the received order, I have been waiting for 10 days for my return to be taken into account. Customer service is completely unhelpful and refuses any phone exchange.
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Laurence L.
Rating: 1 out of 5
following a purchase from 13/05/2025
Hello, I am not satisfied. I ordered 250 pink silicone bracelets and only received 150. Can you send me 100 silicone bracelets as ordered? Thank you, Laurence Le Gal.
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Olivier C.
Rating: 1 out of 5
following a purchase from 10/05/2025
The attachments of the bracelets are a problem!!
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Emma S.
Rating: 1 out of 5
following a purchase from 02/05/2025
I placed an order and I am disappointed with the quality of the keychains received... The result is not like the photo, it barely looks like fabric, as soon as you slightly bend the keychain, it keeps its shape and gets a crease... I don't think they will last long.... And unknowingly, they put a border on the creation that was not desired.
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Carlos S.
Rating: 1 out of 5
following a purchase from 15/05/2025
They did not deliver on time and do not accept the return of the item
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LUC O.
Rating: 4 out of 5
following a purchase from 09/05/2025
Ease of ordering, delivery
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Sebastian B.
Rating: 1 out of 5
following a purchase from 24/04/2025
Unfortunately, the ordered goods were of very poor quality, very blurry. And the customer service leaves much to be desired.
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David Q.
Rating: 1 out of 5
following a purchase from 28/04/2025
Lost order, several phone calls to explain the problem. In short, not great. And I haven't seen the quality of the bracelets yet.
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VALERIE P.
Rating: 4 out of 5
following a purchase from 09/04/2025
A bit long in the delays
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Philippe B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Product as per the order and fast delivery but expensive for express
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Vanessa B.
Rating: 1 out of 5
following a purchase from 23/04/2025
Not at all satisfied. The print quality is poor. Still waiting for a solution but without success.
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Mathilde G.
Rating: 1 out of 5
following a purchase from 21/04/2025
Wrong color delivered !!!
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BOILEVIN C.
Rating: 1 out of 5
following a purchase from 09/04/2025
Do not take into account customer requests Do not link the quote information with the order preparers
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Marie Pierre P.
Rating: 4 out of 5
following a purchase from 29/04/2025
Fast delivery...
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