Customer reviews of europaband

I ordered badges, the thickness of the cardboard is too thin... so for the price, I am disappointed. Also, I asked if there were cords, I was never answered and there were no cords!!

Nothing to report

We did not receive the requested content

too many colors, does not match the color on your site

Very responsive in processing orders. The proof validation mode is a bit complex.

Ondo

This review concerns the CARRIER! After receiving a delivery message while WE WERE AT HOME AT THE TIME OF DELIVERY, we check our mailbox: NOTHING! We call to find out where our package is: over 23 EUROS IN PHONE CHARGES (THANK YOU!!!) and we still don't know more... After several days, a neighbor (same house number as us but DIFFERENT STREET and DIFFERENT NAME) brings us our package, luckily he didn't keep it!!! For a package that was supposed to be handed over in person WITH CODE, UNACCEPTABLE!!! Moreover, the carrier had our mobile number (certainly eager to finish his route to go home), it's so much easier to put the package in another mailbox, the customers just have to figure out how to retrieve it. But these same customers also work and have other things to do!

responsiveness

package not received lost?

Order arrived with defects, I suggested to reorder by paying but simply with a discount which was refused by saying that everything was compliant.

Very happy with the product received (wooden keychains), delivery times in accordance with what we requested.

Hello, The deadline was not respected. We received the wrong package. Not much tracking. No compensation offered.

A bug told me that my order was not placed. I received an email from EUROABAND saying payment error. So I placed an order again. 3 hours later I received a new email from EUROABAND telling me that the first order was actually placed so they charged me for both orders. I sent the screenshots to EUROABAND to explain. They still printed both orders pretending not to see the email. They do not want to issue a refund. Also, the second order was cheaper because I did not take the BAT option. But on my bank statement, it appears that they charged me the same price even though the order and the invoice are cheaper, outrageous.

Everything is good and conforms

Indicated in several places that I wanted the numbered bracelets from 1 to 300 and you haven't done it.

Product conforms, good quality. Delivery on time. I take away one star because we did not receive a proof, nor information about the delivery departure. But fortunately, the result meets our expectations.

Good

My order was not the simplest, with a somewhat complicated ordering process and serious operational issues. BUT beyond the excellent quality of the products (which really positively impressed my clients), I would especially like to highlight the great responsiveness and the ability of Europaband to find solutions in the face of uncertainties. I recommend Europaband and will order from them again.

Very good

Order RMPOIHRIN We placed the order on August 18 and no one is responding about its status. We need it URGENTLY

Very good

The deadline is not announced. Despite several exchanges with customer service, no date has been provided, more than a month and a half of waiting for lanyards, delivery the day before the event jeopardized its proper preparation. No commercial gesture has been proposed.

Tokens do not match the photo of the quote and refuse to take my complaint into account and offer me a 10% discount while I was asking for the reprinting of the tokens because the print is illegible

Before starting the production of my order, it would have been helpful to inform me that the design requested in the quote was not feasible. Instead of paying for nothing in the end. You are losing customers because as a member of my student office, I will not recommend you for the following years.

Customer service is terrible

Flawless

The order was fine, the material correct, but the shipping was disastrous with UPS never again.

Fast order and product faithful to the order, however the package was torn along the entire length, the delivery person having quickly dropped it in the hallway without me seeing it...

I put a QR code in the design, due to the poor quality of the print it could not be read.

Total failure to meet the deadline. Chaotic delivery of a product different from the order. Very poor communication.

The product was faulty, and they did not respond when I mentioned it.

An error was made on the proof while my order was correct, I had to place a second express order with very high shipping costs without any commercial gesture.

Order delay

At the time I am writing, I still have not received my order.. I am quite worried I absolutely need them for Thursday, July 10 without fail!

Great, thank you

The only thing I don't like is not being able to turn off battery consumption

The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.

My order was not fulfilled according to the order form and it was not delivered on time.

For the moment, they charged me too much, I am writing you an email and I am still waiting for a response and the refund.

For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.