Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 1 and 4 stars

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G
Gomes L.
Rating: 4 out of 5
following a purchase from 29/09/2024
Perfect as usual
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Gael C.
Rating: 1 out of 5
following a purchase from 26/09/2024
It wasn't my name on the order form but my association's email address, not easy to negotiate with the delivery company.
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Jose Manuel L.
Rating: 1 out of 5
following a purchase from 09/09/2024
A SCAM, DO NOT ANSWER THE PHONE, THE ORDER DOES NOT ARRIVE ON TIME, AND DO NOT GIVE SOLUTIONS, IF YOU WANT TO THROW MONEY THIS IS YOUR SITE
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Seth O.
Rating: 1 out of 5
following a purchase from 29/08/2024
Before placing an order, I was assured that it would arrive in time for the event. As it turns out, they arrived 4 days after the event. Not only that, but the bracelets were not what I ordered. On top of that, I receive no response from customer service even though I call and write to them. Disappointed.
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Luis A.
Rating: 1 out of 5
following a purchase from 19/09/2024
I paid for an express delivery service (calling ahead and making sure it was so I was paying almost double for the order) and it arrived when I no longer needed it 5 days after the agreed day. They have not solved anything (I ask for compensation for the difference of the extra cost).
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Jeanette Lucía L.
Rating: 1 out of 5
following a purchase from 09/09/2024
The order arrived wrinkled, the print is of VERY BAD QUALITY, you can see all the print pattern in the ink. I am very dissatisfied.
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Guy G.
Rating: 1 out of 5
following a purchase from 29/08/2024
I received the parcel three days after my service and had to collect it from the GLS carrier.
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Loic D.
Rating: 1 out of 5
following a purchase from 05/08/2024
Very long wait for product design and delivery.....
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Titouan M.
Rating: 4 out of 5
following a purchase from 09/08/2024
Delivery on time, good product quality, good logo printing, good packaging, good communication about the order.
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Piet G.
Rating: 1 out of 5
following a purchase from 09/08/2024
Where are my paid products?
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Sébastien D.
Rating: 1 out of 5
following a purchase from 05/08/2024
Very bad experience. I paid for the BAT option, but it was automatically validated without being asked. In addition, I have been waiting more than 10 days to be contacted to find a solution that has my contact details.
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Dorian K.
Rating: 1 out of 5
following a purchase from 07/08/2024
Still nothing received
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Jochen K.
Rating: 1 out of 5
following a purchase from 24/07/2024
Fast and good
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Clemence D.
Rating: 4 out of 5
following a purchase from 27/07/2024
Satisfactory order, just a shame not to be able to put the logos in any color other than black. They're not visible and no pre-production email to inform me of this.
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Bile K.
Rating: 1 out of 5
following a purchase from 01/08/2024
Fast and efficient
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Lolita O.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good product. Conforms to order.
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Didier L.
Rating: 1 out of 5
following a purchase from 22/07/2024
Not as ordered, yellow bracelet with a white stripe. Not great.
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Didier P.
Rating: 4 out of 5
following a purchase from 19/07/2024
Fast and efficient
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Elisa O.
Rating: 4 out of 5
following a purchase from 01/07/2024
Just what I expected, the motif is very well embroidered on the key ring, the only points to complain about are the bits of thread that stick out in the corners of some key rings (not very disturbing) and the location of the motif which is more or less too close to the ring depending on the key ring, but these are details, I'd recommend!
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Martin B.
Rating: 1 out of 5
following a purchase from 29/06/2024
The first order was lost, the second came too late. What can I say about that. I haven't got the money back yet either. I'll probably have to take care of it myself. So all in all, absolutely subterranean.
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Helena S.
Rating: 1 out of 5
following a purchase from 01/07/2024
The bracelets arrived in black and white when clearly the invoice showed a picture of the bracelet in color. I will claim
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Marine A.
Rating: 1 out of 5
following a purchase from 13/06/2024
Never received
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Christelle C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fast and perfectly compliant order.
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Miguel C.
Rating: 4 out of 5
following a purchase from 07/06/2024
No communication despite having sent a message. Delayed delivery, much longer than expected.
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Bartthelemy G.
Rating: 1 out of 5
following a purchase from 04/06/2024
Very bad experience. Deadlines not met, no news. No customer service. Would not recommend.
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Blaque S.
Rating: 1 out of 5
following a purchase from 02/06/2024
Late delivery
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Christelle R.
Rating: 4 out of 5
following a purchase from 15/06/2024
Fast and efficient
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Festival D.
Rating: 1 out of 5
following a purchase from 21/05/2024
Delivery was made on time, but not without difficulty... Several calls and reminders were necessary to get to the point... quantity errors in the quotations, late replies or no reply at all on deadlines. I'm not sure we'll be buying bracelets and tokens from you again in two years' time.
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Michel D.
Rating: 4 out of 5
following a purchase from 30/04/2024
Fast, accurate ordering
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Didier V.
Rating: 4 out of 5
following a purchase from 25/04/2024
Deadlines ok, communication ok, quality ok, price ok
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Audry A.
Rating: 4 out of 5
following a purchase from 08/05/2024
Fast and efficient
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Jon A.
Rating: 4 out of 5
following a purchase from 01/05/2024
Delivered on time
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Boki M.
Rating: 1 out of 5
following a purchase from 14/04/2024
We have not received our parcel. We are used to ordering from you and have always received our parcels. We don't understand what happened this time.
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Christian M.
Rating: 4 out of 5
following a purchase from 12/04/2024
Fine
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Lahaye E.
Rating: 4 out of 5
following a purchase from 20/03/2024
Very good performance
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Stéphane M.
Rating: 1 out of 5
following a purchase from 14/03/2024
Hello, Very disappointed with the after-sales service following a spelling error on their part, my proof was correctly done. No offer of a refund was made, except for a 30% discount on a future order. I did not accept this offer, knowing that the error did not come from my proof. I requested a full refund, which was refused. Sincerely
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Lietti G.
Rating: 1 out of 5
following a purchase from 07/04/2024
Printing defect on one strip of each series
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Alexandre V.
Rating: 1 out of 5
following a purchase from 01/04/2024
Super bad creation
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Olivier P.
Rating: 4 out of 5
following a purchase from 23/02/2024
Super quality, but delivery in Switzerland a bit slow. Months of waiting.
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Denis C.
Rating: 4 out of 5
following a purchase from 04/03/2024
Very serious
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