The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Not as ordered, yellow bracelet with a white stripe. Not great.
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Didier P.
Rating: 4 out of 5
following a purchase from 19/07/2024
Fast and efficient
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Elisa O.
Rating: 4 out of 5
following a purchase from 01/07/2024
Just what I expected, the motif is very well embroidered on the key ring, the only points to complain about are the bits of thread that stick out in the corners of some key rings (not very disturbing) and the location of the motif which is more or less too close to the ring depending on the key ring, but these are details, I'd recommend!
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Martin B.
Rating: 1 out of 5
following a purchase from 29/06/2024
The first order was lost, the second came too late. What can I say about that. I haven't got the money back yet either. I'll probably have to take care of it myself. So all in all, absolutely subterranean.
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Helena S.
Rating: 1 out of 5
following a purchase from 01/07/2024
The bracelets arrived in black and white when clearly the invoice showed a picture of the bracelet in color. I will claim
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MARINE A.
Rating: 1 out of 5
following a purchase from 13/06/2024
Never received
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Christelle C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fast and perfectly compliant order.
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Miguel C.
Rating: 4 out of 5
following a purchase from 07/06/2024
No communication despite having sent a message. Delayed delivery, much longer than expected.
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bartthelemy G.
Rating: 1 out of 5
following a purchase from 04/06/2024
Very bad experience. Deadlines not met, no news. No customer service. Would not recommend.
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BLAQUE S.
Rating: 1 out of 5
following a purchase from 02/06/2024
Late delivery
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Christelle R.
Rating: 4 out of 5
following a purchase from 15/06/2024
Fast and efficient
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Festival D.
Rating: 1 out of 5
following a purchase from 21/05/2024
Delivery was made on time, but not without difficulty... Several calls and reminders were necessary to get to the point... quantity errors in the quotations, late replies or no reply at all on deadlines. I'm not sure we'll be buying bracelets and tokens from you again in two years' time.
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Michel D.
Rating: 4 out of 5
following a purchase from 30/04/2024
Fast, accurate ordering
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Didier V.
Rating: 4 out of 5
following a purchase from 25/04/2024
Deadlines ok, communication ok, quality ok, price ok
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AUDRY A.
Rating: 4 out of 5
following a purchase from 08/05/2024
Fast and efficient
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Jon A.
Rating: 4 out of 5
following a purchase from 01/05/2024
Delivered on time
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Boki M.
Rating: 1 out of 5
following a purchase from 14/04/2024
We have not received our parcel. We are used to ordering from you and have always received our parcels. We don't understand what happened this time.
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Christian M.
Rating: 4 out of 5
following a purchase from 12/04/2024
Fine
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Lahaye E.
Rating: 4 out of 5
following a purchase from 20/03/2024
Very good performance
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Stéphane M.
Rating: 1 out of 5
following a purchase from 14/03/2024
Hello, Very disappointed with the after-sales service following a spelling error on their part, my proof was correctly done. No offer of a refund was made, except for a 30% discount on a future order. I did not accept this offer, knowing that the error did not come from my proof. I requested a full refund, which was refused. Sincerely
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LIETTI G.
Rating: 1 out of 5
following a purchase from 07/04/2024
Printing defect on one strip of each series
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Alexandre V.
Rating: 1 out of 5
following a purchase from 01/04/2024
Super bad creation
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Olivier P.
Rating: 4 out of 5
following a purchase from 23/02/2024
Super quality, but delivery in Switzerland a bit slow. Months of waiting.
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Denis C.
Rating: 4 out of 5
following a purchase from 04/03/2024
Very serious
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Yolanda C.
Rating: 4 out of 5
following a purchase from 12/03/2024
Correct order
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Carole G.
Rating: 4 out of 5
following a purchase from 06/03/2024
Very good order management Fast and efficient
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Nathalie S.
Rating: 4 out of 5
following a purchase from 07/02/2024
Great customer service even if the product did not meet all expectations
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PHILIPPE M.
Rating: 1 out of 5
following a purchase from 14/02/2024
Error on my order
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Nicolas G.
Rating: 4 out of 5
following a purchase from 13/05/2023
delivery OK, site can be improved on the presentation of the product rendering
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Nicolas G.
Rating: 4 out of 5
following a purchase from 29/03/2023
I would have liked to be able to order other products in batches of 50. No problem navigating the site.
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Joney E.
Rating: 4 out of 5
following a purchase from 02/04/2023
Very practical for events and good value for money.
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LEILA G.
Rating: 4 out of 5
following a purchase from 05/04/2023
at the top
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Justine G.
Rating: 4 out of 5
following a purchase from 25/03/2023
The bracelets are very pretty and were delivered on time! However, they damage very quickly!
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Philippine S.
Rating: 4 out of 5
following a purchase from 22/04/2023
Delivery not on schedule. A week late, but before the event so it's fine.
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SITOU M.
Rating: 4 out of 5
following a purchase from 04/05/2023
Thank you for the fast shipping and processing of our order.
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Franck R.
Rating: 1 out of 5
following a purchase from 13/03/2023
Very disappointed with my last order, I received chokers with anti-strangling collars that won't come off. The plastics are of poor quality.
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Gwenaelle V.
Rating: 4 out of 5
following a purchase from 07/04/2023
Items as ordered, prompt delivery.
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Christian G.
Rating: 4 out of 5
following a purchase from 24/03/2023
For text entry, the site is a little complicated for validation.
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