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V
Rating: 2 out of 5
The quality of the fluorescent bracelets is mediocre
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
2 star reviews
Reset filtersJ
Rating: 2 out of 5
The color, the quality of the print are not satisfactory. The printed material does not catch the eye and is hard to read. We wanted to order another 1000 but unfortunately, this will not work.
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C
Rating: 2 out of 5
The logo print on the bands is not clean. A black square box was printed around the logo, even though the logo was transparent. Therefore, the bands do not look professional. We have ordered from you before and it worked. That was also the reason why we ordered from you again. Unfortunately, the chat contact on your website could not help me.
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W
Rating: 2 out of 5
Lack of quality. Complaint not taken into account.
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M
Rating: 2 out of 5
The logo is not centered and printed at the bottom of the bracelet, it doesn't look professional
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J
Rating: 2 out of 5
Because I ordered one material and another came. When we received the invoice, the material was the same. But later when we received it, it wasn't. I made the complaint afterwards, but it was left at that. Thank you
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C
Rating: 2 out of 5
Beautiful bracelet but delivery time to receive had to get angry with Chronopost for them to deliver on the day of the event. While Europaband had told me that I would receive my package the day before. Really disappointed
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F
Rating: 2 out of 5
4 -6 weeks after payment, I had to inquire when the order would be processed. I had immediately sent a PSF with the transfer details. In response, I received a standard text in English... thank you for providing the proof of payment. As soon as the amount is received, we will ship the goods. I then informed them again that the payment had already been x weeks ago. After that, I received no response, only a notification about the successful shipment. Customer service is different!
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S
Rating: 2 out of 5
Not delivered what was ordered!
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C
Rating: 2 out of 5
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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A
Rating: 2 out of 5
Delivery postponed several times, material arrived 48h late.
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O
Rating: 2 out of 5
Fast delivery and package in line with expectations.
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X
Rating: 2 out of 5
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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R
Rating: 2 out of 5
Color does not match the image!
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S
Rating: 2 out of 5
Ordered items perfect but the delivery time was not respected, as the proof was sent 3 weeks after the order. The package therefore arrived the day after it was needed (Basketball Tournament). What a shame!
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S
Rating: 2 out of 5
Unfortunately not. I received more than 100 bracelets with poor print quality. I made a complaint. I am waiting for a response from them.
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R
Rating: 2 out of 5
long wait time, neck warmer arrived without the text and they only sent me back 50 out of 100
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P
Rating: 2 out of 5
I ordered dark green bracelets and they arrived light green.
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D
Rating: 2 out of 5
Hello, I forgot a number on the phone number to be inscribed on the bracelet. I informed by phone and by email the 2 digits to be added, but my request was not taken into account. Too bad.
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M
Rating: 2 out of 5
On-site experience is OK despite some previews not working. Super efficient and quick on the proofs, thank you! However, the sales contact is terrible and refuses out of laziness to do the necessary tax paperwork for export. We had to go through a freight forwarder in a hurry to import our equipment on time.
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H
Rating: 2 out of 5
Correct product but persistent defects on 500 silicone bracelets. I think they could have been avoided by checking the customization from the start, especially at this price.
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D
Rating: 2 out of 5
The quality of the product itself isn't bad, but it's not exactly what we were looking for. We would have liked a sales person to call us and suggest something else. We were prepared to spend more to get something of better quality. Too bad
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B
Rating: 2 out of 5
We had a lot of trouble receiving our parcel, the GLS company was not very pleasant during delivery. We finally received our order, the bracelets are fine but about ten are broken, some during transport as I found pieces in the parcel, but some before the parcel was sent as parts were missing. We are quite disappointed for that. Have a nice day and good luck!
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J
Rating: 2 out of 5
I have received the strips I ordered. However, one of the requested colors is too dark. Indeed, the blue color is too dark compared to the one I requested. I can't read what's written on the band. Best regards.
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T
Rating: 2 out of 5
Hello, on the last two orders for chokers and pouches, there were consequent delays of several weeks in delivery without our being informed. Sincerely
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R
Rating: 2 out of 5
the color is lighter than expected and my logo has no inscription, the problem is that your preview on the site doesn't really match. I'd like to recommend it, if possible!
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T
Rating: 2 out of 5
For the 2nd year in a row, I was very, very worried that I wouldn't receive them in time. 1500 coureurs....not having any news, I called on Friday 27/09 (2 days before the virade de l'espoir and our color run) and was told that the order had been lost...I had to insist that it be sent back to me urgently. I finally received the parcel on Saturday morning (even though chronopost had sent me 1 e-mail telling me that the parcel would arrive on Monday 30/09).
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J
Rating: 2 out of 5
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
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H
Rating: 2 out of 5
Some ribbons, especially the white lettering, were partially incompletely colored.
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R
Rating: 2 out of 5
The product is of good quality. But the delivery time is too long
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J
Rating: 2 out of 5
Delivery on time, but wrong color bracelet! I'm still waiting for a refund for this order, which doesn't conform to the initial request or to the optional proof paid for and validated by me...
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S
Rating: 2 out of 5
The uploaded logos were pixelated for no reason.
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L
Rating: 2 out of 5
Hello, I am very disappointed with the quality of the chokers (stitching, product quality, texture,...) and the customer service with a big delay on my order and a more than average response to my complaint. Having already ordered a few years ago, I can see the deterioration in service and quality.
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J
Rating: 2 out of 5
I didn't receive my order on time, with conflicting messages that production hadn't even started.
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T
Rating: 2 out of 5
I placed an order for two different visuals. However, the files had the same name and the printer placed the order with only one of the files for both orders. He was very reactive when I contacted him once I'd received the bracelets and noticed the error, but he sent the reprint with the wrong address. My bracelets will arrive after my event, even though I ordered them almost 2 weeks before.
Moral: send files with different names, don't be in a hurry and order well in advance.
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Moral: send files with different names, don't be in a hurry and order well in advance.
L
Rating: 2 out of 5
I'm sending you the logo, but I received the bracelet without the logo.
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B
Rating: 2 out of 5
Arrived very quickly but rendered very badly. I had given a design that was supposed to cover the whole bracelet, but it was only printed on a small part ... disappointed
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Response from europaband
Hello, Indeed, as indicated on our website, the printing area is 150x14 mm on these Tyvek bracelets. Your visual could therefore not be printed on the entire wristband.
J
Rating: 2 out of 5
The color does not correspond to what was chosen.
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A
Rating: 2 out of 5
It was not what I ordered, I ordered them with another font and another font size and it did not arrive that way.
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A
Rating: 2 out of 5
Very good
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