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S
Rating: 4 out of 5
The deadlines were a bit longer than expected
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 2 out of 5
The quality of the fluorescent bracelets is mediocre
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J
Rating: 4 out of 5
They took longer than expected but finally arrived as they should have been
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O
Rating: 4 out of 5
Good quality and received on time.
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C
Rating: 4 out of 5
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M
Rating: 3 out of 5
I am still waiting for a response from them regarding a neck strap that came out yellow instead of beige..
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L
Rating: 4 out of 5
Good product in line with my expectations.
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M
Rating: 4 out of 5
The order arrived well and was compliant with the proof
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F
Rating: 4 out of 5
Very fast delivery
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J
Rating: 2 out of 5
The color, the quality of the print are not satisfactory. The printed material does not catch the eye and is hard to read. We wanted to order another 1000 but unfortunately, this will not work.
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D
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
Some issues with the delivery time but the order was received just in time for our event after many calls. The quality was up to standard.
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C
Rating: 4 out of 5
Good product faithful to the model, only flaw is the creation of the model on the site, quality product at a fair price
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C
Rating: 4 out of 5
Delivered on time, personalized product (keychain) as expected.
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T
Rating: 4 out of 5
Order manufactured and delivered very quickly. I recommend
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M
Rating: 4 out of 5
Communication somewhat sluggish and improvable, products and shipping however flawless - recommended!
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C
Rating: 2 out of 5
The logo print on the bands is not clean. A black square box was printed around the logo, even though the logo was transparent. Therefore, the bands do not look professional. We have ordered from you before and it worked. That was also the reason why we ordered from you again. Unfortunately, the chat contact on your website could not help me.
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P
Rating: 4 out of 5
Conversation after order leaves much to be desired
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K
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
Delivered in 2 packages because in the first package only 231 tokens out of the 1000 ordered, responsive team, the balance of tokens received 1 week later.
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W
Rating: 2 out of 5
Lack of quality. Complaint not taken into account.
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H
Rating: 4 out of 5
Nothing to report
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L
Rating: 3 out of 5
The order arrived quickly and on time, but I would have liked to be informed that the logo was not visible well... Another thing, I paid the extra fee for express shipping and the company (without notifying) delivered it to a pickup point. They did not send it to my home, as I had requested and also paid the extra (approximately 30€)
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C
Rating: 3 out of 5
Perfect match for my order.
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S
Rating: 4 out of 5
Very responsive in processing orders. The proof validation mode is a bit complex.
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A
Rating: 4 out of 5
Ondo
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N
Rating: 3 out of 5
Product delivered quickly but not perfectly compliant with the proof and especially the tokens are much thinner than usual.
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A
Rating: 4 out of 5
responsiveness
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C
Rating: 4 out of 5
Very happy with the product received (wooden keychains), delivery times in accordance with what we requested.
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E
Rating: 3 out of 5
Product conforms to what was requested even though a good number of badge holders were not properly finished. Precise and punctual in delivery times and methods.
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P
Rating: 3 out of 5
Prices have doubled since last year
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Response from europaband
Hello,
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
H
Rating: 3 out of 5
Good print quality. Irregular cutting. Correct quality-price ratio
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M
Rating: 2 out of 5
The logo is not centered and printed at the bottom of the bracelet, it doesn't look professional
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C
Rating: 3 out of 5
I had requested to modify my order (adding a ring closure) and I only received the bracelets
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C
Rating: 3 out of 5
Not really any listening or responsiveness towards the customer. However, quality bracelets and timely delivery
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D
Rating: 4 out of 5
Everything is good and conforms
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C
Rating: 4 out of 5
Product conforms, good quality. Delivery on time. I take away one star because we did not receive a proof, nor information about the delivery departure. But fortunately, the result meets our expectations.
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J
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
The product was fine! However, I had to wait about five weeks in total. I would have wished that they would inform me about the delay; I had to inquire myself after a few weeks....
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L
Rating: 4 out of 5
My order was not the simplest, with a somewhat complicated ordering process and serious operational issues. BUT beyond the excellent quality of the products (which really positively impressed my clients), I would especially like to highlight the great responsiveness and the ability of Europaband to find solutions in the face of uncertainties. I recommend Europaband and will order from them again.
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