The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
From my cell phone, it's not so easy to place an order with a billing address different from the delivery address. In the end, I put everything in the name of the delivery address, even though I was the one who paid and another person was delivered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2019
I had to put the numbers back in the right order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2019
Easy to use
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/07/2019
Delivery by UPS which leaves no notice of passage and which sends you by mail a dead link which informs you therefore nothing! The event having passed in the meantime, we lost our money, so we found something more serious and cheaper!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/08/2019
right on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2019
I found what I needed on a small budget.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Very good, a plus for small orders would be to offer a longer and less expensive shipping rate, and relay points.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
Very good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/08/2019
Good value for money, but the customization options are not respected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2019
I recommend this site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2019
Reliable and practical
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2019
Order received later than last time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2019
A wide range of products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/07/2019
Well except the delivery (please stop using UPS, it's always a source of trouble, postponed deliveries, wasted time). Sometimes you wonder if they're just learning their trade! I'm really unhappy to have opted for the 24-hour delivery service, only to be delivered after the "normal" delivery date, and to have wasted my time going from delivery point to delivery point.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2019
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
Clear and harmonious, with plenty of choice.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2019
Super quality, fast manufacturing, I'm very satisfied. Delivery, on the other hand... Europaband ships quickly, the problem is that delivery is made with UPS. I had major problems with this delivery company for my parcel, which wandered around several cities for more than 3 days, circling around my home, without any information to give me. If it's possible to order with another carrier, I'll place all my future orders on this site!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/07/2019
clear site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/07/2019
I couldn't find a way to add a logo to the text on the bracelet. Very fast!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/07/2019
the site is fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2019
Product corresponds to our expectations and delivered on time. Very satisfied.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/06/2019
Delivered to a relay point without any notification, even though the package was to be delivered to the billing address.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/06/2019
A FEW scares about the delivery time. But the order arrived on time; communication is complicated. I sent an email as recommended by the operator, but it was never processed. So no addition on my bracelets as requested.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2019
Eeee
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/06/2019
The bracelet is nice, but the color doesn't exactly match the one on the website.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/06/2019
the site is too basic, you can't see the preview of a personalized product and you only see the result once you've received the bracelets. it's a shame because the product is good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
Well-designed site and easy-to-prepare customization, but it's a shame we can't always get a preview of the final bracelet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2019
Hello, I'm already ordering the same type of bracelets for the 3rd time and the site is easy to access and fairly simple to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
Good products. Reasonable prices. Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2019
////
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2019
efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2019
easy to order. Fast delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/04/2019
I was supposed to be delivered in 2 to 4 days, but after a week I called (fortunately) to be told that my order would be delayed. In short, I was delivered after 2 weeks!
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Response from europaband
Mea Culpa, in this case it's our fault, your order was forgotten in the workshop. We'll give you a discount on your next order as compensation.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/05/2019
ok for the site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2019
Site OK
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/04/2019
Not easy to create bracelet No patterns available
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/04/2019
product delivered on time and as requested
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2019
I am satisfied with the entire ordering process.
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