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R
Rating: 4 out of 5
Very good
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 3 out of 5
Everything is correct, but I ordered 1000 bracelets and I received 990
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L
Rating: 4 out of 5
Very good
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B
Rating: 3 out of 5
Fast shipping
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J
Rating: 2 out of 5
Because I ordered one material and another came. When we received the invoice, the material was the same. But later when we received it, it wasn't. I made the complaint afterwards, but it was left at that. Thank you
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R
Rating: 4 out of 5
Flawless
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C
Rating: 4 out of 5
The order was fine, the material correct, but the shipping was disastrous with UPS never again.
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C
Rating: 2 out of 5
Beautiful bracelet but delivery time to receive had to get angry with Chronopost for them to deliver on the day of the event. While Europaband had told me that I would receive my package the day before. Really disappointed
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F
Rating: 2 out of 5
4 -6 weeks after payment, I had to inquire when the order would be processed. I had immediately sent a PSF with the transfer details. In response, I received a standard text in English... thank you for providing the proof of payment. As soon as the amount is received, we will ship the goods. I then informed them again that the payment had already been x weeks ago. After that, I received no response, only a notification about the successful shipment. Customer service is different!
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S
Rating: 4 out of 5
Fast order and product faithful to the order, however the package was torn along the entire length, the delivery person having quickly dropped it in the hallway without me seeing it...
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S
Rating: 2 out of 5
Not delivered what was ordered!
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C
Rating: 2 out of 5
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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A
Rating: 2 out of 5
Delivery postponed several times, material arrived 48h late.
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E
Rating: 3 out of 5
Inability to get bracelets of different colors with logo
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C
Rating: 4 out of 5
The only thing I don't like is not being able to turn off battery consumption
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O
Rating: 2 out of 5
Fast delivery and package in line with expectations.
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C
Rating: 4 out of 5
The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.
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X
Rating: 2 out of 5
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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S
Rating: 4 out of 5
For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.
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A
Rating: 3 out of 5
Fast shipping. However, the pouch is not waterproof and therefore some bracelets are stained.
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V
Rating: 3 out of 5
spikes
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L
Rating: 4 out of 5
Ease of ordering, delivery
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R
Rating: 2 out of 5
Color does not match the image!
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V
Rating: 4 out of 5
A bit long in the delays
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P
Rating: 4 out of 5
Product as per the order and fast delivery but expensive for express
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S
Rating: 2 out of 5
Ordered items perfect but the delivery time was not respected, as the proof was sent 3 weeks after the order. The package therefore arrived the day after it was needed (Basketball Tournament). What a shame!
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M
Rating: 4 out of 5
Fast delivery...
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V
Rating: 4 out of 5
Very good
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S
Rating: 2 out of 5
Unfortunately not. I received more than 100 bracelets with poor print quality. I made a complaint. I am waiting for a response from them.
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P
Rating: 4 out of 5
Quality is on point. With a responsive technical team.👍
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N
Rating: 4 out of 5
Awesome 👌
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R
Rating: 2 out of 5
long wait time, neck warmer arrived without the text and they only sent me back 50 out of 100
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S
Rating: 3 out of 5
Good after-sales service
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P
Rating: 4 out of 5
Good
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O
Rating: 3 out of 5
Hello, I am generally satisfied with the service, fast and efficient, but I did not receive the bracelets in the correct color, I ordered coral and received white bracelets. I must say this is my 4th or 5th order and it's the first mistake. Have a good day, Olivier Lespinasse
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I
Rating: 4 out of 5
Good web platform, simple and intuitive
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M
Rating: 3 out of 5
Very fast manufacturing and delivered in 48 hours. Total satisfaction.
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P
Rating: 2 out of 5
I ordered dark green bracelets and they arrived light green.
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A
Rating: 4 out of 5
Good.
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D
Rating: 2 out of 5
Hello, I forgot a number on the phone number to be inscribed on the bracelet. I informed by phone and by email the 2 digits to be added, but my request was not taken into account. Too bad.
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