Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 2, 3 and 4 stars

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Nicolas F.
Rating: 3 out of 5
following a purchase from 12/10/2025
Product delivered quickly but not perfectly compliant with the proof and especially the tokens are much thinner than usual.
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Amandine S.
Rating: 4 out of 5
following a purchase from 21/10/2025
responsiveness
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Christelle J.
Rating: 4 out of 5
following a purchase from 05/10/2025
Very happy with the product received (wooden keychains), delivery times in accordance with what we requested.
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Enza F.
Rating: 3 out of 5
following a purchase from 09/10/2025
Product conforms to what was requested even though a good number of badge holders were not properly finished. Precise and punctual in delivery times and methods.
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Paul C.
Rating: 3 out of 5
following a purchase from 09/10/2025
Prices have doubled since last year
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Response from europaband
Hello,
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
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Hani K.
Rating: 3 out of 5
following a purchase from 04/10/2025
Good print quality. Irregular cutting. Correct quality-price ratio
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Mathis M.
Rating: 2 out of 5
following a purchase from 10/09/2025
The logo is not centered and printed at the bottom of the bracelet, it doesn't look professional
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Coline K.
Rating: 3 out of 5
following a purchase from 17/09/2025
I had requested to modify my order (adding a ring closure) and I only received the bracelets
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Caroline G.
Rating: 3 out of 5
following a purchase from 11/09/2025
Not really any listening or responsiveness towards the customer. However, quality bracelets and timely delivery
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Denis S.
Rating: 4 out of 5
following a purchase from 16/09/2025
Everything is good and conforms
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Carole F.
Rating: 4 out of 5
following a purchase from 02/09/2025
Product conforms, good quality. Delivery on time. I take away one star because we did not receive a proof, nor information about the delivery departure. But fortunately, the result meets our expectations.
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Jean Yves G.
Rating: 4 out of 5
following a purchase from 14/09/2025
Good
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Ansgar M.
Rating: 3 out of 5
following a purchase from 06/08/2025
The product was fine! However, I had to wait about five weeks in total. I would have wished that they would inform me about the delay; I had to inquire myself after a few weeks....
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Laurent B.
Rating: 4 out of 5
following a purchase from 20/08/2025
My order was not the simplest, with a somewhat complicated ordering process and serious operational issues. BUT beyond the excellent quality of the products (which really positively impressed my clients), I would especially like to highlight the great responsiveness and the ability of Europaband to find solutions in the face of uncertainties. I recommend Europaband and will order from them again.
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Rached M.
Rating: 4 out of 5
following a purchase from 05/09/2025
Very good
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Jordi P.
Rating: 3 out of 5
following a purchase from 03/09/2025
Everything is correct, but I ordered 1000 bracelets and I received 990
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Ludovic B.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very good
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Bile K.
Rating: 3 out of 5
following a purchase from 31/07/2025
Fast shipping
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Joaldo P.
Rating: 2 out of 5
following a purchase from 01/07/2025
Because I ordered one material and another came. When we received the invoice, the material was the same. But later when we received it, it wasn't. I made the complaint afterwards, but it was left at that. Thank you
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Romain L.
Rating: 4 out of 5
following a purchase from 14/07/2025
Flawless
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Carlos P.
Rating: 4 out of 5
following a purchase from 20/06/2025
The order was fine, the material correct, but the shipping was disastrous with UPS never again.
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Chritophe T.
Rating: 2 out of 5
following a purchase from 09/06/2025
Beautiful bracelet but delivery time to receive had to get angry with Chronopost for them to deliver on the day of the event. While Europaband had told me that I would receive my package the day before. Really disappointed
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Frank Z.
Rating: 2 out of 5
following a purchase from 13/06/2025
4 -6 weeks after payment, I had to inquire when the order would be processed. I had immediately sent a PSF with the transfer details. In response, I received a standard text in English... thank you for providing the proof of payment. As soon as the amount is received, we will ship the goods. I then informed them again that the payment had already been x weeks ago. After that, I received no response, only a notification about the successful shipment. Customer service is different!
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Sebastien D.
Rating: 4 out of 5
following a purchase from 03/07/2025
Fast order and product faithful to the order, however the package was torn along the entire length, the delivery person having quickly dropped it in the hallway without me seeing it...
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Svenja W.
Rating: 2 out of 5
following a purchase from 06/07/2025
Not delivered what was ordered!
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Claude G.
Rating: 2 out of 5
following a purchase from 12/06/2025
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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Alexandre T.
Rating: 2 out of 5
following a purchase from 24/06/2025
Delivery postponed several times, material arrived 48h late.
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Elizabeth D.
Rating: 3 out of 5
following a purchase from 19/06/2025
Inability to get bracelets of different colors with logo
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Cristina G.
Rating: 4 out of 5
following a purchase from 20/05/2025
The only thing I don't like is not being able to turn off battery consumption
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Olivier L.
Rating: 2 out of 5
following a purchase from 11/06/2025
Fast delivery and package in line with expectations.
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Chloé V.
Rating: 4 out of 5
following a purchase from 27/05/2025
The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.
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Xavier M.
Rating: 2 out of 5
following a purchase from 27/05/2025
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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Silke B.
Rating: 4 out of 5
following a purchase from 09/05/2025
For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.
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Amélie S.
Rating: 3 out of 5
following a purchase from 21/05/2025
Fast shipping. However, the pouch is not waterproof and therefore some bracelets are stained.
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Vanessa D.
Rating: 3 out of 5
following a purchase from 28/04/2025
spikes
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Luc O.
Rating: 4 out of 5
following a purchase from 09/05/2025
Ease of ordering, delivery
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Romuald B.
Rating: 2 out of 5
following a purchase from 26/04/2025
Color does not match the image!
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Valerie P.
Rating: 4 out of 5
following a purchase from 09/04/2025
A bit long in the delays
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Philippe B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Product as per the order and fast delivery but expensive for express
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Sébastien D.
Rating: 2 out of 5
following a purchase from 18/04/2025
Ordered items perfect but the delivery time was not respected, as the proof was sent 3 weeks after the order. The package therefore arrived the day after it was needed (Basketball Tournament). What a shame!
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