English 
Français 
Español 
Italiano 
Deutsch 
L
Rating: 3 out of 5
The quality of the tokens is good but the bag in which they were delivered was defective and the tokens came out upon delivery.
Translated reviews
Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Reviews 2, 3 and 4 stars
Reset filtersE
Rating: 4 out of 5
The quality is good. There was a delay due to supply issues.
Translated reviews
K
Rating: 3 out of 5
The package was damaged! The tissue paper inside was completely crumpled! How am I supposed to use this for the guests?!!
Translated reviews
J
Rating: 3 out of 5
There was a problem with the order tracking.
Translated reviews
M
Rating: 4 out of 5
Disappointed that the logo did not appear in color on the bracelet.. Otherwise good.
Translated reviews
M
Rating: 4 out of 5
Site is quite clear
Translated reviews
M
Rating: 2 out of 5
On-site experience is OK despite some previews not working. Super efficient and quick on the proofs, thank you! However, the sales contact is terrible and refuses out of laziness to do the necessary tax paperwork for export. We had to go through a freight forwarder in a hurry to import our equipment on time.
Translated reviews
H
Rating: 2 out of 5
Correct product but persistent defects on 500 silicone bracelets. I think they could have been avoided by checking the customization from the start, especially at this price.
Translated reviews
N
Rating: 3 out of 5
I have not received my entire order, I have sent an email, but no return. I'm missing the green color I ordered. Please contact me again 0033489517766
Translated reviews
V
Rating: 4 out of 5
Perfect. Bracelets.
Translated reviews
X
Rating: 4 out of 5
Slightly long delivery times
Translated reviews
M
Rating: 3 out of 5
The people who answered my questions and helped me create my design are top notch! On the other hand, my text was too thin and too small, so it doesn't appear on my bracelets. I'm disappointed that they didn't tell me before printing that it could be a problem....
Translated reviews
C
Rating: 3 out of 5
The chronopost did not work ... I was delivered 48 hours late. Even if it's independent of Europaband, it can be a problem if it's urgent...
Translated reviews
D
Rating: 2 out of 5
The quality of the product itself isn't bad, but it's not exactly what we were looking for. We would have liked a sales person to call us and suggest something else. We were prepared to spend more to get something of better quality. Too bad
Translated reviews
A
Rating: 4 out of 5
Fast delivery. However, 2 pages of labels were not printed.
Translated reviews
B
Rating: 2 out of 5
We had a lot of trouble receiving our parcel, the GLS company was not very pleasant during delivery. We finally received our order, the bracelets are fine but about ten are broken, some during transport as I found pieces in the parcel, but some before the parcel was sent as parts were missing. We are quite disappointed for that. Have a nice day and good luck!
Translated reviews
J
Rating: 2 out of 5
I have received the strips I ordered. However, one of the requested colors is too dark. Indeed, the blue color is too dark compared to the one I requested. I can't read what's written on the band. Best regards.
Translated reviews
T
Rating: 2 out of 5
Hello, on the last two orders for chokers and pouches, there were consequent delays of several weeks in delivery without our being informed. Sincerely
Translated reviews
A
Rating: 3 out of 5
without more
Translated reviews
E
Rating: 4 out of 5
satisfied with our order
Translated reviews
J
Rating: 4 out of 5
fast delivery
Translated reviews
F
Rating: 3 out of 5
Order placed on 03/10/2024 at 17h15 I chose UPS 24h delivery because I needed it on 05/10 Mail of confirmation of dispatched on 04/10/2024 at 10h30 Order delivered to the relay point on 07/10/2024 at 12h27 Delivery was to be made to my home but they apparently "could not drop off your package at your address" while I was at home (repairing my gate which is next to my letterbox). they apparently "couldn't drop off your parcel at your address" while I was at home (repairing my gate which is next to my letterbox) The bracelets themselves are very good and I would recommend them but the UPS 24h delivery is a SCANDAL!!!
Translated reviews
V
Rating: 3 out of 5
I don't understand why I paid 5€ for the check? You just send a PDF file. Instead of printing a product and saying: This is what your product will look like when we go into series production. Other than that, I didn't find any defects. The company responds quickly and is friendly.
Translated reviews
G
Rating: 4 out of 5
Perfect as usual
Translated reviews
R
Rating: 2 out of 5
the color is lighter than expected and my logo has no inscription, the problem is that your preview on the site doesn't really match. I'd like to recommend it, if possible!
Translated reviews
J
Rating: 3 out of 5
I received the bracelets quickly, and it's great! However, the quality leaves something to be desired. The colors don't come out as I'd requested, which is a shame. However, given the very affordable price, I expected this, which justifies my 3-star rating. Had the price been higher, I'd probably have given it 2 stars.
Translated reviews
T
Rating: 2 out of 5
For the 2nd year in a row, I was very, very worried that I wouldn't receive them in time. 1500 coureurs....not having any news, I called on Friday 27/09 (2 days before the virade de l'espoir and our color run) and was told that the order had been lost...I had to insist that it be sent back to me urgently. I finally received the parcel on Saturday morning (even though chronopost had sent me 1 e-mail telling me that the parcel would arrive on Monday 30/09).
Translated reviews
V
Rating: 3 out of 5
I wanted glow-in-the-dark bracelets and the ones I received are not.
Translated reviews
I
Rating: 3 out of 5
Selected font and logo were unfortunately not printed.
Translated reviews
J
Rating: 2 out of 5
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
Translated reviews
T
Rating: 4 out of 5
Delivery on time, good product quality, good logo printing, good packaging, good communication about the order.
Translated reviews
M
Rating: 3 out of 5
Unfortunately, I did not receive a response to my return request
Translated reviews
H
Rating: 2 out of 5
Some ribbons, especially the white lettering, were partially incompletely colored.
Translated reviews
C
Rating: 4 out of 5
Satisfactory order, just a shame not to be able to put the logos in any color other than black. They're not visible and no pre-production email to inform me of this.
Translated reviews
L
Rating: 4 out of 5
Very good product. Conforms to order.
Translated reviews
D
Rating: 4 out of 5
Fast and efficient
Translated reviews
E
Rating: 4 out of 5
Just what I expected, the motif is very well embroidered on the key ring, the only points to complain about are the bits of thread that stick out in the corners of some key rings (not very disturbing) and the location of the motif which is more or less too close to the ring depending on the key ring, but these are details, I'd recommend!
Translated reviews
R
Rating: 2 out of 5
The product is of good quality. But the delivery time is too long
Translated reviews
G
Rating: 3 out of 5
Hello, I'm a bit disappointed with my first order. Since I asked for a proof and the position of the logos were not respected. I sent an email to complain and I have not received any return. Too bad... Best regards Guillaume
Translated reviews
C
Rating: 4 out of 5
Fast and perfectly compliant order.
Translated reviews