Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 2, 3 and 4 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
No visuals to see how the product looks Lack of customization Otherwise fairly quick process
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
First order, nothing to complain about. I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Correct and rather fast reception. Printing very correct.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/01/2022
No consideration given to requests made in advance
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Compliant product of good quality, very fast delivery, unfortunately incomplete quantity.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Clair
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Stock problem on a product, fast delivery.
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Comprador verificado
Rating: 3 out of 5
following a purchase from 13/01/2022
on-time delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
No complaints
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
corresponds to the file submitted, very nice realization
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
The packaging is a little weak: the boxes arrived a little damaged, fortunately not the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/01/2022
Very responsive
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/12/2021
The products are fine, but delivery was delayed and the after-sales service was unresponsive and unreachable by phone.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2021
Clear and detailed site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2021
Clear to find the product
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/12/2021
still no order
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Response from europaband
Hello, according to the UPS tracking system, your order has been delivered and picked up at the parcel centre you selected when you placed your order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2021
Order RAS. On the other hand paid home delivery and order delivered to the relay point is not the first time with UPS, really not happy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Broken reference. Damage. Delivery made outside the scheduled day. Package left with neighbor without instructions.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2021
Surcharge for home delivery...but the parcel was not presented at home, but dropped off directly at the relay point!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/12/2021
comment already made.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2021
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/11/2021
Delivery time of one week far too long, especially for an order paid for in advance. The service is not commensurate with the cost of advance payment. The alternative of payment via Paypal is not possible either, as Europaband charges the customer the fees they are contractually obliged to bear.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
Product meets my expectations
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2021
I ordered 2000 printed bracelets, but the logo I'd put on them doesn't appear on the bracelet. I had remarked that I hadn't had a test to see if it matched my expectations.
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Response from europaband
Hello, I see that the logo was not imported via the "Send us your own file" tab but directly into the text box, which explains why it was not taken into account.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
Site OK and delivery OK
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2021
A deliveryman who doesn't bother to ring the bell for a delivery costing almost 10€ ???? You have to drive 10 kms yourself to pick up your parcel, with time constraints.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2021
Very fast delivery, easy purchase
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
Received in record time! Meets my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2021
Easy search Simple efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2021
Good quality, on-time delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2021
They didn't send me a proof before sending as planned, and as a result, the logo is off. Too bad, because the product looks great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2021
Plenty of choice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2021
One of the colors was out of stock and shipping was delayed. I received the bracelets the same morning from my salon. Luckily, my husband was at home and not at the Salon. He was able to bring them to me in the morning. I still had to buy some wool and cut out bits to attach to visitors' wrists at the opening.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2021
The order arrived earlier than expected. On the whole I'm satisfied, except when I opened the parcel, a tyvek bracelet (1 sheet) was stuck to the inside of the UPS envelope. Result: 1 damaged bracelet. Too bad there was no protective pouch.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2021
I only put 4 stars because there was a problem with the tracking number. Otherwise top product quality and fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/10/2021
It's a pity it's not better indicated on the site that the bracelets are made of paper.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2021
Quite visible on the Internet, easy contact with a manager! Thank you for your responsiveness! See you soon!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Lack of communication on shipping but otherwise received my order fine.
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