The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
I ordered some personalized wristbands, they arrived wrong and when I asked for a solution, I did get an answer, but they still arrived wrong. I would not order from this company again.
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Response from europaband
Dear Noelia, Thank you for your feedback. We are very sorry for the mishandling of your problem.We reshipped the missing bracelets.You could have contacted the sales team to find together a new solution for your order.We would have been happy to make up for the mistake.We apologize for the inconvenience.Best regards
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Suitable time
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 31/05/2019
All correct
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 14/10/2019
Always very friendly
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2019
They arrived quite fast, in good condition and with perfect printing. We will repeat for sure.
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Response from europaband
Dear Rosalia, Thank you very much for your comment. We are delighted that you liked the final result, we hope to see you again soon! Best regards
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/07/2019
It is easy and convenient to design your own bracelet. Good customer service.
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Response from europaband
Dear Kristina, Thank you very much for taking the time to give us your feedback. We look forward to working with you again soon. Best regards.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/02/2019
Fast and effective service. Very attentive in the treatment.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2019
Fine
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/08/2019
Everything perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/08/2019
All correct
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 15/07/2019
All good and the person we dealt with super friendly. The problem the courier that the order arrived out of date and we could not use and they were liars.
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Response from europaband
Dear Esther, Thank you for your review. It is true that the courier did not behave well with you and we are very sorry. We are trying to improve this point. Best regards,
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/08/2019
All correct, I like the product!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/02/2019
Very professional, and very good quality, totally recommended.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2019
Nothing to say except that everything is perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/02/2019
Good advice good quality and good service fast and efficient. Definitely worth repeating.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/03/2019
Reliable people, quality and professionalism.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/02/2019
Good experience and attention. We exchanged several emails until we got the design I wanted.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/12/2018
Everything was great. Perfect result and very good service.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/10/2019
Very good price and speed
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/09/2019
Everything correct, from the quality of the product to the delivery time. Serious and reliable manufacturer.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/06/2019
I am still waiting for the invoice WITHOUT VAT. The product itself is fine, but I have never received the invoice without VAT.
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Response from europaband
Dear Alejandro, Thank you for your comment, we did not send the invoice without VAT because you agreed to pay for it in exchange for additional products equivalent to the value of the VAT charged, so obviously we could not send you an invoice that was different from what you paid.
Therefore, we obviously could not send you an invoice that would be different from what you paid.Regards
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/06/2019
I have ordered 2 orders and they have always delivered on time. Thanks for everything and the customer service is also very good!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/09/2019
Perfect treatment and no problems. They usually meet delivery deadlines.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/04/2019
The delivery was on time, the communication was very good and the quality of the product was excellent.
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C
Comprador verificado
Rating: 2 out of 5
following a purchase from 29/05/2019
my assessment is regarding the quality of the bracelet.
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Response from europaband
Dear customer, Thank you for your feedback. We are sorry to hear that the quality of our products did not meet your expectations. It is true that when the file has a lot of color like yours, the printing can sometimes lose a bit of quality. We will try to improve this point so that we will no longer send disappointing products.
We will try to improve this point so that we no longer send disappointing products. Best regards.
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/07/2019
They can improve communication about delivery times.
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Response from europaband
Thank you very much for your comment. We take it into account and we will try to improve this point. Best regards.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/08/2019
The order arrived on time and people were delighted with the bracelets.
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Response from europaband
Dear Francisco, We are very happy that it was a success, we hope to see you again soon! Best regards
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/07/2019
Very good value for money
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Response from europaband
Thank you very much for your comment! A pleasure to serve you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/05/2019
:) :)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/06/2019
Excellent service and quality of products. Thank you
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Response from europaband
Dear Annalisa, Thank you very much for your review, we hope to see you again soon! Best regards
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2019
I've placed several orders with Europaband and they're always top-notch, with great after-sales service. The products are really good and inexpensive.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2019
Very fast delivery
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2019
Super
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Fast and attentive Thank you
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2019
Very good
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Great and fast!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2019
Ordered on a Sunday evening, received Tuesday lunchtime. Compliant and fast. Perfect.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Order handled perfectly and with great responsiveness. Thank you
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
user-friendly website
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2019
I am satisfied with the site.
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