Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 3 and 4 stars

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A
Andreas F.
Rating: 4 out of 5
following a purchase from 18/06/2026
Quality super - Communication a bit more difficult. Still anytime again.
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Corine V.
Rating: 4 out of 5
following a purchase from 14/06/2026
Received quickly
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Jean Michel T.
Rating: 4 out of 5
following a purchase from 23/05/2026
Perfect except for the packaging, item in bad condition and package opened but complete!
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Francois D.
Rating: 4 out of 5
following a purchase from 02/06/2026
Good product. Good quality price ratio. I buy it every year for my festival
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Kathy G.
Rating: 4 out of 5
following a purchase from 29/05/2026
It's a shame it happened in black and white and not in color. The delivery was top-notch and the bracelets were perfect otherwise
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Marie M.
Rating: 4 out of 5
following a purchase from 28/05/2026
Hello to you, reliable and fast site, I ordered personalized bracelets twice in a row on the site, everything went very well, there was just a printing error on part of the bracelets from the second order but we managed that, otherwise top reliable and fast site
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Stéphane D.
Rating: 3 out of 5
following a purchase from 24/05/2026
Partially compliant with the proof. Logo not centered on the tokens. However, manufacturing and delivery time is very short.
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Florent P.
Rating: 3 out of 5
following a purchase from 19/05/2026
Deadlines not met
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Adèle M.
Rating: 4 out of 5
following a purchase from 22/05/2026
Hello, I paid for a BAT, it's the first time I was having bracelets made, I didn't know that the logo had to be slightly offset to be visible when the bracelet is attached, you did know however. It's a shame. Best regards
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Liana M.
Rating: 3 out of 5
following a purchase from 30/04/2026
The product is good. However, the website is very slow and customer service is only in English or by phone only in French.
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Sandrine T.
Rating: 4 out of 5
following a purchase from 11/04/2026
The deadlines were a bit longer than expected
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Juan Carlos P.
Rating: 4 out of 5
following a purchase from 18/03/2026
They took longer than expected but finally arrived as they should have been
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Olivier M.
Rating: 4 out of 5
following a purchase from 09/04/2026
Good quality and received on time.
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Claude D.
Rating: 4 out of 5
following a purchase from 16/04/2026
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Maxime C.
Rating: 3 out of 5
following a purchase from 18/03/2026
I am still waiting for a response from them regarding a neck strap that came out yellow instead of beige..
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Laurent G.
Rating: 4 out of 5
following a purchase from 24/02/2026
Good product in line with my expectations.
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Maélys B.
Rating: 4 out of 5
following a purchase from 06/03/2026
The order arrived well and was compliant with the proof
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Françoise M.
Rating: 4 out of 5
following a purchase from 18/03/2026
Very fast delivery
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David P.
Rating: 4 out of 5
following a purchase from 06/03/2026
Nothing to report
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Carolyn G.
Rating: 4 out of 5
following a purchase from 16/02/2026
Some issues with the delivery time but the order was received just in time for our event after many calls. The quality was up to standard.
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Capdeville A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Good product faithful to the model, only flaw is the creation of the model on the site, quality product at a fair price
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Christophe M.
Rating: 4 out of 5
following a purchase from 19/01/2026
Delivered on time, personalized product (keychain) as expected.
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Thierry G.
Rating: 4 out of 5
following a purchase from 06/01/2026
Order manufactured and delivered very quickly. I recommend
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Michael M.
Rating: 4 out of 5
following a purchase from 14/12/2025
Communication somewhat sluggish and improvable, products and shipping however flawless - recommended!
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Peter E.
Rating: 4 out of 5
following a purchase from 22/10/2025
Conversation after order leaves much to be desired
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Krikpe T.
Rating: 4 out of 5
following a purchase from 23/12/2025
Very good
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Guillaume L.
Rating: 4 out of 5
following a purchase from 25/11/2025
Delivered in 2 packages because in the first package only 231 tokens out of the 1000 ordered, responsive team, the balance of tokens received 1 week later.
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Henriette A.
Rating: 4 out of 5
following a purchase from 17/11/2025
Nothing to report
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Laura M.
Rating: 3 out of 5
following a purchase from 03/11/2025
The order arrived quickly and on time, but I would have liked to be informed that the logo was not visible well... Another thing, I paid the extra fee for express shipping and the company (without notifying) delivered it to a pickup point. They did not send it to my home, as I had requested and also paid the extra (approximately 30€)
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Catherine L.
Rating: 3 out of 5
following a purchase from 06/11/2025
Perfect match for my order.
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Suzanne B.
Rating: 4 out of 5
following a purchase from 16/10/2025
Very responsive in processing orders. The proof validation mode is a bit complex.
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Arantza G.
Rating: 4 out of 5
following a purchase from 16/10/2025
Ondo
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Nicolas F.
Rating: 3 out of 5
following a purchase from 12/10/2025
Product delivered quickly but not perfectly compliant with the proof and especially the tokens are much thinner than usual.
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Amandine S.
Rating: 4 out of 5
following a purchase from 21/10/2025
responsiveness
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Christelle J.
Rating: 4 out of 5
following a purchase from 05/10/2025
Very happy with the product received (wooden keychains), delivery times in accordance with what we requested.
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Enza F.
Rating: 3 out of 5
following a purchase from 09/10/2025
Product conforms to what was requested even though a good number of badge holders were not properly finished. Precise and punctual in delivery times and methods.
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Paul C.
Rating: 3 out of 5
following a purchase from 09/10/2025
Prices have doubled since last year
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Response from europaband
Hello,
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
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Hani K.
Rating: 3 out of 5
following a purchase from 04/10/2025
Good print quality. Irregular cutting. Correct quality-price ratio
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Coline K.
Rating: 3 out of 5
following a purchase from 17/09/2025
I had requested to modify my order (adding a ring closure) and I only received the bracelets
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Caroline G.
Rating: 3 out of 5
following a purchase from 11/09/2025
Not really any listening or responsiveness towards the customer. However, quality bracelets and timely delivery
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