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C
Rating: 4 out of 5
The order was fine, the material correct, but the shipping was disastrous with UPS never again.
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Reviews 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Fast order and product faithful to the order, however the package was torn along the entire length, the delivery person having quickly dropped it in the hallway without me seeing it...
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E
Rating: 3 out of 5
Inability to get bracelets of different colors with logo
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C
Rating: 4 out of 5
The only thing I don't like is not being able to turn off battery consumption
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C
Rating: 4 out of 5
The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.
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S
Rating: 4 out of 5
For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.
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A
Rating: 3 out of 5
Fast shipping. However, the pouch is not waterproof and therefore some bracelets are stained.
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V
Rating: 3 out of 5
spikes
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L
Rating: 4 out of 5
Ease of ordering, delivery
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V
Rating: 4 out of 5
A bit long in the delays
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P
Rating: 4 out of 5
Product as per the order and fast delivery but expensive for express
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M
Rating: 4 out of 5
Fast delivery...
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V
Rating: 4 out of 5
Very good
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P
Rating: 4 out of 5
Quality is on point. With a responsive technical team.👍
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N
Rating: 4 out of 5
Awesome 👌
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S
Rating: 3 out of 5
Good after-sales service
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P
Rating: 4 out of 5
Good
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O
Rating: 3 out of 5
Hello, I am generally satisfied with the service, fast and efficient, but I did not receive the bracelets in the correct color, I ordered coral and received white bracelets. I must say this is my 4th or 5th order and it's the first mistake. Have a good day, Olivier Lespinasse
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I
Rating: 4 out of 5
Good web platform, simple and intuitive
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M
Rating: 3 out of 5
Very fast manufacturing and delivered in 48 hours. Total satisfaction.
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A
Rating: 4 out of 5
Good.
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L
Rating: 3 out of 5
The quality of the tokens is good but the bag in which they were delivered was defective and the tokens came out upon delivery.
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E
Rating: 4 out of 5
The quality is good. There was a delay due to supply issues.
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K
Rating: 3 out of 5
The package was damaged! The tissue paper inside was completely crumpled! How am I supposed to use this for the guests?!!
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J
Rating: 3 out of 5
There was a problem with the order tracking.
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M
Rating: 4 out of 5
Disappointed that the logo did not appear in color on the bracelet.. Otherwise good.
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M
Rating: 4 out of 5
Site is quite clear
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N
Rating: 3 out of 5
I have not received my entire order, I have sent an email, but no return. I'm missing the green color I ordered. Please contact me again 0033489517766
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V
Rating: 4 out of 5
Perfect. Bracelets.
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X
Rating: 4 out of 5
Slightly long delivery times
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M
Rating: 3 out of 5
The people who answered my questions and helped me create my design are top notch! On the other hand, my text was too thin and too small, so it doesn't appear on my bracelets. I'm disappointed that they didn't tell me before printing that it could be a problem....
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C
Rating: 3 out of 5
The chronopost did not work ... I was delivered 48 hours late. Even if it's independent of Europaband, it can be a problem if it's urgent...
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A
Rating: 4 out of 5
Fast delivery. However, 2 pages of labels were not printed.
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A
Rating: 3 out of 5
without more
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E
Rating: 4 out of 5
satisfied with our order
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J
Rating: 4 out of 5
fast delivery
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F
Rating: 3 out of 5
Order placed on 03/10/2024 at 17h15 I chose UPS 24h delivery because I needed it on 05/10 Mail of confirmation of dispatched on 04/10/2024 at 10h30 Order delivered to the relay point on 07/10/2024 at 12h27 Delivery was to be made to my home but they apparently "could not drop off your package at your address" while I was at home (repairing my gate which is next to my letterbox). they apparently "couldn't drop off your parcel at your address" while I was at home (repairing my gate which is next to my letterbox) The bracelets themselves are very good and I would recommend them but the UPS 24h delivery is a SCANDAL!!!
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V
Rating: 3 out of 5
I don't understand why I paid 5€ for the check? You just send a PDF file. Instead of printing a product and saying: This is what your product will look like when we go into series production. Other than that, I didn't find any defects. The company responds quickly and is friendly.
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G
Rating: 4 out of 5
Perfect as usual
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J
Rating: 3 out of 5
I received the bracelets quickly, and it's great! However, the quality leaves something to be desired. The colors don't come out as I'd requested, which is a shame. However, given the very affordable price, I expected this, which justifies my 3-star rating. Had the price been higher, I'd probably have given it 2 stars.
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