Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 3 and 4 stars

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M
Melissa D.
Rating: 3 out of 5
following a purchase from 30/11/2024
The people who answered my questions and helped me create my design are top notch! On the other hand, my text was too thin and too small, so it doesn't appear on my bracelets. I'm disappointed that they didn't tell me before printing that it could be a problem....
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Christian L.
Rating: 3 out of 5
following a purchase from 02/12/2024
The chronopost did not work ... I was delivered 48 hours late. Even if it's independent of Europaband, it can be a problem if it's urgent...
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Arielle M.
Rating: 4 out of 5
following a purchase from 13/11/2024
Fast delivery. However, 2 pages of labels were not printed.
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Association T.
Rating: 3 out of 5
following a purchase from 23/10/2024
without more
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Erika B.
Rating: 4 out of 5
following a purchase from 24/04/2024
satisfied with our order
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Julien G.
Rating: 4 out of 5
following a purchase from 24/10/2024
fast delivery
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Fabio G.
Rating: 3 out of 5
following a purchase from 03/10/2024
Order placed on 03/10/2024 at 17h15 I chose UPS 24h delivery because I needed it on 05/10 Mail of confirmation of dispatched on 04/10/2024 at 10h30 Order delivered to the relay point on 07/10/2024 at 12h27 Delivery was to be made to my home but they apparently "could not drop off your package at your address" while I was at home (repairing my gate which is next to my letterbox). they apparently "couldn't drop off your parcel at your address" while I was at home (repairing my gate which is next to my letterbox) The bracelets themselves are very good and I would recommend them but the UPS 24h delivery is a SCANDAL!!!
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Varol A.
Rating: 3 out of 5
following a purchase from 23/09/2024
I don't understand why I paid 5€ for the check? You just send a PDF file. Instead of printing a product and saying: This is what your product will look like when we go into series production. Other than that, I didn't find any defects. The company responds quickly and is friendly.
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Gomes L.
Rating: 4 out of 5
following a purchase from 29/09/2024
Perfect as usual
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Jules C.
Rating: 3 out of 5
following a purchase from 24/09/2024
I received the bracelets quickly, and it's great! However, the quality leaves something to be desired. The colors don't come out as I'd requested, which is a shame. However, given the very affordable price, I expected this, which justifies my 3-star rating. Had the price been higher, I'd probably have given it 2 stars.
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Valérie S.
Rating: 3 out of 5
following a purchase from 04/09/2024
I wanted glow-in-the-dark bracelets and the ones I received are not.
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Imke M.
Rating: 3 out of 5
following a purchase from 06/08/2024
Selected font and logo were unfortunately not printed.
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Titouan M.
Rating: 4 out of 5
following a purchase from 09/08/2024
Delivery on time, good product quality, good logo printing, good packaging, good communication about the order.
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Meike B.
Rating: 3 out of 5
following a purchase from 16/08/2024
Unfortunately, I did not receive a response to my return request
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Clemence D.
Rating: 4 out of 5
following a purchase from 27/07/2024
Satisfactory order, just a shame not to be able to put the logos in any color other than black. They're not visible and no pre-production email to inform me of this.
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Lolita O.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good product. Conforms to order.
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Didier P.
Rating: 4 out of 5
following a purchase from 19/07/2024
Fast and efficient
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Elisa O.
Rating: 4 out of 5
following a purchase from 01/07/2024
Just what I expected, the motif is very well embroidered on the key ring, the only points to complain about are the bits of thread that stick out in the corners of some key rings (not very disturbing) and the location of the motif which is more or less too close to the ring depending on the key ring, but these are details, I'd recommend!
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Guillaume R.
Rating: 3 out of 5
following a purchase from 24/06/2024
Hello, I'm a bit disappointed with my first order. Since I asked for a proof and the position of the logos were not respected. I sent an email to complain and I have not received any return. Too bad... Best regards Guillaume
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Christelle C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fast and perfectly compliant order.
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Miguel C.
Rating: 4 out of 5
following a purchase from 07/06/2024
No communication despite having sent a message. Delayed delivery, much longer than expected.
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Christelle R.
Rating: 4 out of 5
following a purchase from 15/06/2024
Fast and efficient
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Julien D.
Rating: 3 out of 5
following a purchase from 22/05/2024
I'm missing some bracelets. I'm waiting to hear what they're going to do.
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Farid B.
Rating: 3 out of 5
following a purchase from 07/06/2024
Error at start of delivery rectified immediately
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Paul G.
Rating: 3 out of 5
following a purchase from 25/04/2024
The quality of the bracelets was good, and the customer service was very attentive. Overall a good experience, I must admit that the wristbands came out redder than on the proof and some batches suffered from the printer's offset (the logo was sometimes off-center).
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Victor D.
Rating: 3 out of 5
following a purchase from 08/05/2024
Colors darker than on the proof, a little disappointed as our graphics don't really stand out in the end. For the rest, nothing to complain about, top quality workmanship and service.
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Michel D.
Rating: 4 out of 5
following a purchase from 30/04/2024
Fast, accurate ordering
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Didier V.
Rating: 4 out of 5
following a purchase from 25/04/2024
Deadlines ok, communication ok, quality ok, price ok
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Audry A.
Rating: 4 out of 5
following a purchase from 08/05/2024
Fast and efficient
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Jon A.
Rating: 4 out of 5
following a purchase from 01/05/2024
Delivered on time
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Baptiste O.
Rating: 3 out of 5
following a purchase from 24/04/2024
The visual of the bracelet is not printed on the axis of the fabric band.
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Laurent G.
Rating: 3 out of 5
following a purchase from 23/04/2024
express delivery and quality product
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Sabrina F.
Rating: 3 out of 5
following a purchase from 03/04/2024
I had ordered white ribbons with gold lettering and they put black fasteners on them - not what I wanted - what a shame
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Christian M.
Rating: 4 out of 5
following a purchase from 12/04/2024
Fine
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Lahaye E.
Rating: 4 out of 5
following a purchase from 20/03/2024
Very good performance
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Olivier P.
Rating: 4 out of 5
following a purchase from 23/02/2024
Super quality, but delivery in Switzerland a bit slow. Months of waiting.
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Denis C.
Rating: 4 out of 5
following a purchase from 04/03/2024
Very serious
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Yolanda C.
Rating: 4 out of 5
following a purchase from 12/03/2024
Correct order
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Carole G.
Rating: 4 out of 5
following a purchase from 06/03/2024
Very good order management Fast and efficient
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Nathalie S.
Rating: 4 out of 5
following a purchase from 07/02/2024
Great customer service even if the product did not meet all expectations
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