Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 3 and 4 stars

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V
Valérie S.
Rating: 3 out of 5
following a purchase from 04/09/2024
I wanted glow-in-the-dark bracelets and the ones I received are not.
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Imke M.
Rating: 3 out of 5
following a purchase from 06/08/2024
Selected font and logo were unfortunately not printed.
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Titouan M.
Rating: 4 out of 5
following a purchase from 09/08/2024
Delivery on time, good product quality, good logo printing, good packaging, good communication about the order.
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Meike B.
Rating: 3 out of 5
following a purchase from 16/08/2024
Unfortunately, I did not receive a response to my return request
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Clemence D.
Rating: 4 out of 5
following a purchase from 27/07/2024
Satisfactory order, just a shame not to be able to put the logos in any color other than black. They're not visible and no pre-production email to inform me of this.
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Lolita O.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good product. Conforms to order.
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Didier P.
Rating: 4 out of 5
following a purchase from 19/07/2024
Fast and efficient
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Elisa O.
Rating: 4 out of 5
following a purchase from 01/07/2024
Just what I expected, the motif is very well embroidered on the key ring, the only points to complain about are the bits of thread that stick out in the corners of some key rings (not very disturbing) and the location of the motif which is more or less too close to the ring depending on the key ring, but these are details, I'd recommend!
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Guillaume R.
Rating: 3 out of 5
following a purchase from 24/06/2024
Hello, I'm a bit disappointed with my first order. Since I asked for a proof and the position of the logos were not respected. I sent an email to complain and I have not received any return. Too bad... Best regards Guillaume
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Christelle C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fast and perfectly compliant order.
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Miguel C.
Rating: 4 out of 5
following a purchase from 07/06/2024
No communication despite having sent a message. Delayed delivery, much longer than expected.
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Christelle R.
Rating: 4 out of 5
following a purchase from 15/06/2024
Fast and efficient
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Julien D.
Rating: 3 out of 5
following a purchase from 22/05/2024
I'm missing some bracelets. I'm waiting to hear what they're going to do.
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Farid B.
Rating: 3 out of 5
following a purchase from 07/06/2024
Error at start of delivery rectified immediately
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Paul G.
Rating: 3 out of 5
following a purchase from 25/04/2024
The quality of the bracelets was good, and the customer service was very attentive. Overall a good experience, I must admit that the wristbands came out redder than on the proof and some batches suffered from the printer's offset (the logo was sometimes off-center).
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Victor D.
Rating: 3 out of 5
following a purchase from 08/05/2024
Colors darker than on the proof, a little disappointed as our graphics don't really stand out in the end. For the rest, nothing to complain about, top quality workmanship and service.
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Michel D.
Rating: 4 out of 5
following a purchase from 30/04/2024
Fast, accurate ordering
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Didier V.
Rating: 4 out of 5
following a purchase from 25/04/2024
Deadlines ok, communication ok, quality ok, price ok
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AUDRY A.
Rating: 4 out of 5
following a purchase from 08/05/2024
Fast and efficient
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Jon A.
Rating: 4 out of 5
following a purchase from 01/05/2024
Delivered on time
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Baptiste O.
Rating: 3 out of 5
following a purchase from 24/04/2024
The visual of the bracelet is not printed on the axis of the fabric band.
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LAURENT G.
Rating: 3 out of 5
following a purchase from 23/04/2024
express delivery and quality product
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Sabrina F.
Rating: 3 out of 5
following a purchase from 03/04/2024
I had ordered white ribbons with gold lettering and they put black fasteners on them - not what I wanted - what a shame
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Christian M.
Rating: 4 out of 5
following a purchase from 12/04/2024
Fine
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Lahaye E.
Rating: 4 out of 5
following a purchase from 20/03/2024
Very good performance
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Olivier P.
Rating: 4 out of 5
following a purchase from 23/02/2024
Super quality, but delivery in Switzerland a bit slow. Months of waiting.
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Denis C.
Rating: 4 out of 5
following a purchase from 04/03/2024
Very serious
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Yolanda C.
Rating: 4 out of 5
following a purchase from 12/03/2024
Correct order
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Carole G.
Rating: 4 out of 5
following a purchase from 06/03/2024
Very good order management Fast and efficient
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Nathalie S.
Rating: 4 out of 5
following a purchase from 07/02/2024
Great customer service even if the product did not meet all expectations
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Morgan L.
Rating: 3 out of 5
following a purchase from 06/02/2024
The product is perfectly what I wanted but I couldn't put 5 stars on it because the delivery was almost 15 days late with no message to warn me.
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Nicolas G.
Rating: 4 out of 5
following a purchase from 13/05/2023
delivery OK, site can be improved on the presentation of the product rendering
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Nicolas G.
Rating: 4 out of 5
following a purchase from 29/03/2023
I would have liked to be able to order other products in batches of 50. No problem navigating the site.
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Joney E.
Rating: 4 out of 5
following a purchase from 02/04/2023
Very practical for events and good value for money.
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LEILA G.
Rating: 4 out of 5
following a purchase from 05/04/2023
at the top
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Justine G.
Rating: 4 out of 5
following a purchase from 25/03/2023
The bracelets are very pretty and were delivered on time! However, they damage very quickly!
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Philippine S.
Rating: 4 out of 5
following a purchase from 22/04/2023
Delivery not on schedule. A week late, but before the event so it's fine.
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SITOU M.
Rating: 4 out of 5
following a purchase from 04/05/2023
Thank you for the fast shipping and processing of our order.
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Gwenaelle V.
Rating: 4 out of 5
following a purchase from 07/04/2023
Items as ordered, prompt delivery.
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Christian G.
Rating: 4 out of 5
following a purchase from 24/03/2023
For text entry, the site is a little complicated for validation.
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